Tesla Universal Wall Connector

1. Product Overview

The Tesla Universal Wall Connector is a Level 2 electric vehicle charger designed for home use. It offers broad compatibility with all major North American electric vehicles, including Tesla models, through its seamless transition between NACS and J1772 connectors. This charger provides efficient and convenient charging with adjustable power output and smart connectivity features.

Key Features:

• Universal Compatibility: Seamlessly transitions between NACS and J1772 connectors, accommodating all major North American EVs including Tesla Vehicles.
• Charging Speed: Up to 44 miles of range per hour of charge, with up to 11.5 kW / 48 amp output, depending on Tesla model and breaker size.
• Convenience: Indoor or outdoor installation with variable amperage that allows max output to be customized to an existing power supply and supports any output up to 48A. Possible max output configurations include: 48A, 40A, 32A, 24A, 16A, 12A.
• Connectivity: Connecting the Wall Connector to a local Wi-Fi network enables over-the-air firmware updates for continual product improvements and remote access control via the app.
• Power-Share: Power-share is ideal for locations that need to charge more than one Tesla at the same time. This functionality allows up to six Wall Connectors to be linked for efficient power management.

2. Safety Information

Please read and understand all safety instructions before installing, operating, or maintaining the Tesla Universal Wall Connector. Failure to follow these instructions may result in electric shock, fire, serious injury, or death.

General Safety Precautions:

• Professional Installation: Installation must be performed by a qualified electrician in accordance with all local and national electrical codes and regulations.
• Electrical Hazard: Do not attempt to open, disassemble, repair, or modify the charger. There are no user-serviceable parts inside.
• Water and Moisture: Do not use the charger if it is wet or shows signs of moisture damage. Ensure the charging cable and connector are dry before use.
• Physical Damage: Do not use the charger if the enclosure, cable, or connector is cracked, frayed, or otherwise damaged. Contact support for assistance.
• Children and Pets: Keep the charger and its components out of reach of children and pets.
• Ventilation: Ensure adequate ventilation around the charger during operation. Do not cover the unit.

3. Setup and Installation

The Tesla Universal Wall Connector is designed for both indoor and outdoor installation. It is crucial that installation is performed by a qualified electrician to ensure safety and compliance with electrical codes.

3.1 Unboxing and Components

Upon opening the package, verify that all components are present and undamaged. The package typically includes the EV Charger unit, a user manual, and mounting hardware.

Figure 3.1: The Tesla Universal Wall Connector unit.

3.2 Mounting the Charger

The Wall Connector consists of a main unit and a backplate. The backplate is first secured to a wall stud or appropriate anchor points. Ensure the mounting location is suitable for the charger's dimensions and cable length.

Figure 3.2: Rear view of the Wall Connector with wiring terminals exposed. This section is for professional electrical installation only.

Figure 3.3: Side view of the Wall Connector, illustrating cable routing options from the top or bottom.

3.3 Electrical Wiring

The Wall Connector requires a 240V circuit. The amperage can be configured up to 48A, depending on your electrical panel's capacity. Wiring involves connecting two live wires and a ground wire to the designated terminals on the backplate. No neutral wire is required.

Important: This step involves high voltage and must be performed by a certified electrician. Refer to the detailed wiring diagrams in the electrician's guide included with your product.

3.4 Initial Power-Up and Configuration

Once installed and wired, power can be supplied to the unit. The charger will perform a self-test. Connect the Wall Connector to your local Wi-Fi network to enable over-the-air firmware updates and app control. This process is typically guided through the Tesla mobile application.

4. Operating Instructions

The Tesla Universal Wall Connector is designed for user-friendly operation, offering flexible charging for various EV models.

4.1 Connecting to Your Electric Vehicle

The charger features a dual-plug type design, seamlessly transitioning between NACS (North American Charging Standard) for Tesla vehicles and J1772 for other North American EVs. Simply select the appropriate connector for your vehicle.

Figure 4.1: The Wall Connector displaying its compatibility with both NACS and J1772 charging standards.

Figure 4.2: Close-up of the Wall Connector's integrated NACS and J1772 adapters, highlighting its universal design.

To begin charging, open your vehicle's charge port and firmly insert the appropriate connector. The charger's indicator light will change to confirm a successful connection and initiation of charging.

4.2 Using the Tesla Mobile App

The Tesla mobile app provides comprehensive control and monitoring capabilities for your Wall Connector. Ensure your charger is connected to Wi-Fi for full functionality.

Figure 4.3: Screenshots illustrating the Tesla mobile app interface for Wall Connector setup, vehicle charging schedules, home energy monitoring, and support.

• Remote Access: Start or stop charging sessions from anywhere.
• Scheduling: Set preferred charging times to take advantage of off-peak electricity rates.
• Power Management: Monitor charging status, energy consumption, and adjust amperage settings.
• Firmware Updates: Receive automatic over-the-air updates for continuous improvements.
• Power-Share: Manage power distribution efficiently if multiple Wall Connectors are installed.

5. Maintenance

The Tesla Universal Wall Connector is designed for minimal maintenance. Regular care ensures optimal performance and longevity.

5.1 Cleaning

• Ensure the charger is powered off before cleaning.
• Wipe the exterior of the charger with a soft, damp cloth. Avoid using harsh chemicals, solvents, or abrasive cleaners.
• Keep the charging cable and connector free from dirt, dust, and debris.

5.2 Firmware Updates

With Wi-Fi connectivity, the Wall Connector receives automatic over-the-air firmware updates. Ensure your charger remains connected to your home Wi-Fi network to receive these updates, which provide performance enhancements and new features.

6. Troubleshooting

If you encounter issues with your Tesla Universal Wall Connector, refer to the following common troubleshooting steps.

6.1 Indicator Lights

The LED indicator on the Wall Connector provides status information:

• Solid Green: Ready to charge.
• Pulsing Green: Charging in progress.
• Solid Blue: Connected to Wi-Fi, but not charging.
• Solid Red: Fault detected. Refer to the Tesla app or contact support.

6.2 Common Issues

• Charger Not Powering On: Check the circuit breaker in your electrical panel. Ensure it is in the 'ON' position. If the issue persists, contact a qualified electrician.
• Vehicle Not Charging: Ensure the charging connector is fully inserted into the vehicle's charge port. Check the Tesla app for any error messages or charging schedules that might be preventing immediate charging.
• Slow Charging: Verify the amperage setting in the Tesla app or through the charger's commissioning mode. Ensure your vehicle is capable of accepting the desired charge rate.
• Wi-Fi Connectivity Issues: Ensure your Wi-Fi network is active and the signal strength at the charger's location is adequate. You may need to reposition your Wi-Fi router or install a range extender.

For persistent issues or complex problems, consult the Tesla app's support section or contact Tesla customer service directly.

7. Specifications

Below are the technical specifications for the Tesla Universal Wall Connector:

Figure 7.1: Visual summary of the Tesla Universal Wall Connector specifications.

8. Warranty & Support

For specific warranty details, please refer to the documentation provided with your Tesla Universal Wall Connector at the time of purchase. Tesla offers various protection plans to extend coverage beyond the standard warranty period.

Available Protection Plans:

• 2-Year Protection Plan
• 3-Year Protection Plan
• Complete Protect: One plan covers all eligible past and future purchases (monthly subscription)

For technical support, service inquiries, or to purchase extended protection plans, please visit the official Tesla support website or contact Tesla customer service.