atolla THX-120300KU

atolla 7-Port USB 3.0 Powered Hub Instruction Manual

Model: THX-120300KU

Product Overview

The atolla 7-Port USB 3.0 Powered Hub is designed to expand your device connectivity with high-speed data transfer and efficient charging capabilities. It features six SuperSpeed USB 3.0 data transfer ports and one dedicated fast charging port, each with an illuminated icon switch for individual control. This hub is ideal for managing multiple peripherals, including microphones, headphones, hard drives, keyboards, mice, and more, providing a streamlined and organized desktop experience.

Key features include:

Package Contents

Please ensure all items are present in your package:

atolla 7-Port USB 3.0 Powered Hub with power adapter and cables

Image: The atolla 7-Port USB 3.0 Powered Hub, showing the main unit, power adapter, USB data cables, and some swappable button icons.

Setup

  1. Connect Power Adapter: Plug the included 12V/3A power adapter into the DC IN port on the back of the atolla hub, then plug the adapter into a wall outlet. This provides stable power for all connected devices, especially power-hungry ones.
  2. Connect to Computer: Connect the USB 3.0 data cable from the "PC" port on the back of the hub to an available USB 3.0 port on your computer (PC, Mac, etc.). This establishes the data connection.
  3. Connect Peripherals: Plug your USB devices (e.g., keyboard, mouse, external hard drive, webcam, microphone, headphones) into the blue USB 3.0 data ports on the hub.
  4. Utilize Fast Charging Port: The red USB port on the far right is a dedicated 18W fast charging port. Use this port to quickly charge your USB-powered devices like smartphones or tablets. Note that this port is for charging only and does not transfer data.
  5. Customize Buttons (Optional): The hub comes with pre-installed icon buttons and additional swappable buttons. Use the included button removal tool to carefully lift and replace the button caps to match your connected devices for easy identification.
    Close-up of atolla hub showing swappable buttons and additional button icons

    Image: The atolla hub with several swappable button icons laid out, demonstrating the customization feature.

  6. Organize Cables (Optional): Use the provided cable organizer clip to manage cables connected to the hub, ensuring a tidy and stable setup.

Operating Instructions

The atolla 7-Port USB 3.0 Powered Hub offers individual control over each data port, allowing you to power on or off connected devices as needed.

  1. Powering On/Off Data Ports: Each of the six blue USB 3.0 data ports has a corresponding illuminated icon switch. Press the switch above the desired port to toggle its power on (light illuminates) or off (light turns off). This allows you to disconnect devices virtually without physically unplugging them, reducing clutter and saving power.
    Hand pressing an illuminated button on the atolla USB hub

    Image: A hand pressing one of the illuminated individual on/off switches on the atolla hub, demonstrating how to control connected devices.

  2. SuperSpeed Data Transfer: The blue USB 3.0 ports support data transfer speeds of up to 5Gbps, ideal for large file transfers, connecting high-bandwidth devices, and ensuring smooth performance for peripherals like external hard drives.
    Diagram showing 5Gbps SuperSpeed data transfer from the atolla USB hub

    Image: A visual representation of SuperSpeed data transfer (5Gbps) from the atolla hub, highlighting its high-speed capabilities compared to USB 2.0.

  3. Fast Charging: The dedicated red charging port provides up to 18W of power for rapid charging of compatible devices. This port remains active as long as the hub is powered.
    Smartphone charging via the red fast charging port on the atolla USB hub

    Image: A smartphone connected to the red fast charging port of the atolla hub, illustrating its quick charging capability.

Video: An official product video from atolla demonstrating the features and functionality of the 7-Port Powered USB 3.0 Hub, including the individual switches, data transfer, and charging capabilities.

Maintenance

To ensure the longevity and optimal performance of your atolla USB Hub, follow these simple maintenance guidelines:

Troubleshooting

If you encounter issues with your atolla 7-Port USB 3.0 Powered Hub, please refer to the following common troubleshooting steps:

ProblemPossible CauseSolution
Device not recognized or working.
  • Incorrect port connection.
  • Port switch is off.
  • Insufficient power.
  • Driver issue.
  • Ensure the USB 3.0 data cable is connected from the hub's "PC" port to a USB 3.0 port on your computer.
  • Verify the individual switch for the connected port is illuminated (ON).
  • Confirm the 12V/3A power adapter is securely connected to the hub and a working power outlet.
  • Try connecting the device directly to your computer to rule out device issues.
  • Restart your computer.
  • For Windows users, check Device Manager for any unrecognized devices and update drivers if necessary.
Fast charging port not charging.
  • Power adapter not connected.
  • Device incompatibility.
  • Ensure the 12V/3A power adapter is connected and providing power to the hub.
  • Verify your device supports 18W fast charging.
  • Try a different charging cable.
Slow data transfer speeds.
  • Connected to USB 2.0 port.
  • Device limitation.
  • Ensure the hub is connected to a USB 3.0 port on your computer (typically blue).
  • Confirm the connected device itself supports USB 3.0 speeds.

Specifications

FeatureDetail
Model NumberTHX-120300KU
Product Dimensions8.26 x 2.36 x 1.4 inches
Item Weight13.1 ounces
Hardware InterfaceUSB 3.0
Total USB Ports6 (data) + 1 (charging) = 7
Power Adapter12V/3A
Fast Charging Output18W (Max)
Compatible Operating SystemsWindows, macOS, ChromeOS, Linux
ManufacturerSHENZHEN TIANHANGXING ELECTRONICS CO.,LTD
Country of OriginChina

Warranty and Support

atolla products are designed for reliability and performance. For information regarding warranty coverage and terms, please refer to the warranty card included in your product packaging or visit the official atolla website.

If you require technical assistance or have questions about your product, please contact atolla customer support through their official channels. Details can typically be found on the atolla website or in the Quick Start Guide.

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