Introduction
Thank you for choosing the JOOM Waterfall Black Kitchen Faucet. This manual provides detailed instructions for the safe and efficient installation, operation, and maintenance of your new faucet. Please read this manual thoroughly before installation and keep it for future reference.
Safety Information
- Always turn off the main water supply before beginning any installation or maintenance.
- Wear appropriate personal protective equipment, such as safety glasses and gloves, during installation.
- Ensure all connections are secure to prevent leaks.
- If you are unsure about any part of the installation process, consult a qualified plumber.
- Do not use abrasive cleaners or harsh chemicals on the faucet's finish.
Package Contents
Please verify that all components are present before beginning installation:
- JOOM Waterfall Black Kitchen Faucet body
- Pull-out spray hose
- Mounting hardware (nut, washer)
- Hot and cold water supply lines (pre-installed)
- Counterweight for pull-out hose
- Deck plate (for 3-hole installation, if applicable)
- Instruction Manual
Specifications
| Feature | Detail |
|---|---|
| Brand | JOOM |
| Model Name | JU011 |
| Model Number | JU011B01 |
| Material | Stainless Steel |
| Finish Type | Black |
| Number of Handles | 1 (Single Handle) |
| Mounting Type | Deck Mount |
| Number of Holes | 1 or 3 (with optional deck plate) |
| Special Features | Pull-out Sprayer, 360° Swivel Spout |
| Spout Design | Waterfall |
| Spout Height | 11.5 cm (4.5 inches) |
| Spout Reach | 8 inches (20.3 cm) |
| Item Dimensions (D x W x H) | 8.1D x 24.1W x 45.7H cm (3.2D x 9.5W x 18H inches) |
| Water Supply Connection | G1/2 UK |

Image: Detailed dimensions and installation requirements for the JOOM kitchen faucet, illustrating compatibility with one or three-hole sinks, mounting hole diameter (3.2-3.5 cm), and maximum countertop thickness (5 cm).
Installation Guide
The JOOM kitchen faucet is designed for easy installation. Follow these steps carefully:
- Prepare the Sink: Ensure the mounting surface is clean and dry. If installing on a 3-hole sink, use the included deck plate. For a 1-hole sink, the deck plate is optional.
- Mount the Faucet: Insert the faucet body into the mounting hole. From underneath the sink, secure the faucet with the provided washer and mounting nut. Tighten firmly but do not overtighten.
- Connect Water Supply Lines: The hot and cold water supply lines are pre-installed. Connect them to your hot and cold water supply valves. Ensure a tight seal to prevent leaks. The connection standard is G1/2 UK.
- Install Counterweight: Attach the counterweight to the pull-out spray hose underneath the sink. This ensures the spray head retracts smoothly. Position it to allow full extension of the spray head.
- Test for Leaks: Once all connections are made, slowly turn on the main water supply and check for any leaks. Run water through the faucet for a few minutes to flush out any debris.

Image: Step-by-step installation process for the JOOM kitchen faucet, demonstrating how to secure the faucet, connect water lines, and attach the pull-out hose counterweight for both 1-hole and 3-hole sink configurations.
Operating Instructions
Your JOOM kitchen faucet is designed for ease of use and versatility.
Water Flow and Temperature Control
The single handle controls both water flow and temperature:
- Temperature: Move the handle left for hot water and right for cold water.
- Flow Volume: Lift the handle up to increase water flow and push it down to decrease or turn off the water.
3-Mode Pull-Out Sprayer
The pull-out spray head offers three distinct modes for various tasks:
- Stream Mode: Provides a steady, aerated stream for filling pots and general washing. This mode is gentle and minimizes splashing.
- Broom Mode: Delivers a powerful, wide spray designed to remove stubborn food residues and clean larger surfaces efficiently.
- Rain Mode: Offers a gentle, wide rain-like spray, ideal for rinsing delicate fruits and vegetables.
To switch between modes, press the button(s) on the spray head.

Image: The JOOM kitchen faucet demonstrating its three spray modes: Stream for filling, Broom for powerful cleaning, and Rain for gentle rinsing.

Rain Mode: Ideal for delicate ingredient cleaning.

Broom Mode: Efficient for dish washing and removing stubborn stains.

Stream Mode: Perfect for filling containers quickly.
360° Swivel and Pull-Out Hose
The faucet features a 360° swivel spout, allowing you to direct water to any part of your sink. The retractable PEX hose provides extended reach, covering the entire sink area for maximum flexibility during use.

Image: The JOOM faucet's 360° swivel and pull-out spray hose extending to cover the entire sink, highlighting its flexibility.
Maintenance
Regular maintenance will ensure the longevity and optimal performance of your JOOM kitchen faucet.
- Cleaning the Finish: Clean the faucet regularly with a soft cloth and mild soap. Avoid abrasive cleaners, harsh chemicals, or scouring pads, as these can damage the black finish. Rinse thoroughly and dry with a soft cloth to prevent water spots.
- Cleaning the Spray Nozzles: Over time, mineral deposits can build up in the spray nozzles. To clean, gently rub the rubber nozzles with your finger or a soft brush to dislodge any deposits.
- Checking for Leaks: Periodically inspect all connections under the sink for any signs of leaks. Tighten connections if necessary, but do not overtighten.
- Aerator Maintenance: If water flow becomes restricted, the aerator (if present) may be clogged. Unscrew the aerator from the spray head, clean any debris, and rinse it before reattaching.
Troubleshooting
| Problem | Possible Cause | Solution |
|---|---|---|
| Low Water Flow | Clogged aerator or spray nozzles; partially closed shut-off valves; kinked supply line. | Clean aerator/spray nozzles. Ensure shut-off valves are fully open. Check supply lines for kinks. |
| Leaking from Faucet Base | Loose mounting nut; worn O-rings or gaskets. | Tighten mounting nut under the sink. Inspect and replace O-rings/gaskets if worn (consult a plumber if unsure). |
| Leaking from Spray Head | Mineral buildup in spray head; damaged internal components. | Clean spray nozzles. If problem persists, contact customer support. |
| Difficulty Retracting Spray Head | Improperly positioned counterweight; obstruction under the sink. | Adjust the counterweight position on the hose. Clear any obstructions under the sink that might impede hose movement. |
| Water Temperature Issues | Incorrect hot/cold supply line connection; issue with water heater. | Verify hot and cold supply lines are connected correctly. Check water heater settings. |
Warranty and Support
For warranty information and customer support, please refer to the documentation included with your purchase or contact JOOM customer service directly. Keep your purchase receipt as proof of purchase.
For further assistance, please visit the JOOM official website or contact their customer support team.