1. Introduction
Thank you for choosing the HETP Magnetic Portable Charger Power Bank 5500mAh. This device is designed to provide convenient and efficient wireless and wired charging for your compatible devices, especially the iPhone 16/15/14/13/12 series with MagSafe. Its ultra-slim and compact design makes it an ideal companion for travel and daily use.
Key Features:
- Designed for iPhone 16/15/14/13/12 Series and MagSafe cases.
- Ultra-strong magnetic attachment for secure connection.
- Slim and compact form factor (0.5 inch thickness, 0.29 lb weight).
- 5500mAh high-quality Li-polymer battery capacity.
- LCD display for battery percentage indication.
- PD Fast Charging via USB-C.
Figure 1: HETP Magnetic Portable Charger Power Bank
2. Package Contents
Please check the package for the following items:
- Magnetic wireless portable charger x1
- USB-C charging cable x1
- User Manual x1
- Protective bag x1
Figure 2: Items included in the package
3. Setup
3.1 Initial Charging of the Power Bank
Before first use, fully charge your HETP Magnetic Portable Charger. Connect the provided USB-C charging cable to the power bank's USB-C input port and plug the other end into a compatible USB power adapter (not included). The LCD display will show the charging progress, indicating 100% when fully charged.
3.2 Device Compatibility
This power bank is primarily designed for the iPhone 16/15/14/13/12 series. For optimal magnetic attachment and wireless charging, use an iPhone without a case or with a MagSafe-compatible case. Non-magnetic phone cases, such as thick defender cases, may interfere with wireless charging and magnetic connection.
Figure 3: Compatibility with Magnetic Cases
4. Operating Instructions
4.1 Wireless Charging
- Ensure your power bank is sufficiently charged.
- Align your compatible iPhone (16/15/14/13/12 series) or MagSafe-enabled device with the magnetic charging area on the power bank. The magnets will snap into place, ensuring proper alignment.
- Wireless charging will begin automatically. The LCD display on the power bank will show its remaining battery percentage.
Figure 4: Strong Magnetic Hold for Wireless Charging
4.2 Wired Charging (PD Fast Charging)
The power bank features a USB-C port for PD (Power Delivery) fast charging. You can use this port to charge devices that support USB-C input, or to recharge the power bank itself.
- Connect your device to the USB-C port on the power bank using a compatible USB-C cable.
- Charging will commence automatically.
4.3 Pass-Through Charging
The HETP power bank supports pass-through charging, allowing you to charge your phone wirelessly while simultaneously recharging the power bank itself via its USB-C port. This provides uninterrupted power to your device.
Figure 5: Power Bank Supporting Pass-Through Charging
5. Maintenance
To ensure the longevity and optimal performance of your power bank, please follow these maintenance guidelines:
- Cleaning: Use a soft, dry cloth to clean the surface of the power bank. Avoid using harsh chemicals or abrasive materials.
- Storage: Store the power bank in a cool, dry place away from direct sunlight, extreme temperatures, and humidity.
- Battery Care: For best battery health, avoid fully discharging the power bank frequently. Recharge it regularly, even if not in constant use.
- Avoid Impact: Do not drop or subject the power bank to strong impacts, as this may damage internal components.
6. Troubleshooting
If you encounter any issues with your HETP Magnetic Portable Charger, please refer to the following common solutions:
- Device Not Charging:
- Ensure the power bank itself is charged. Check the LCD display for battery percentage.
- For wireless charging, ensure your phone is MagSafe compatible or has a MagSafe-compatible case. Non-magnetic cases will prevent proper charging.
- Remove any metal attachments (e.g., cards, keys, pop grips) between the phone and the power bank, as these can interfere with charging.
- Ensure proper alignment between the phone and the power bank's magnetic charging area.
- Slow Charging:
- Verify that your device supports fast charging and that the power bank has sufficient charge.
- Using the phone while charging or running many applications can generate heat and slow down charging efficiency.
- Power Bank Getting Warm:
- It is normal for the power bank to generate some heat during wireless charging, as energy is converted into heat. This is a common occurrence.
- If the device becomes excessively hot, discontinue use and allow it to cool down.
7. Specifications
| Feature | Specification |
|---|---|
| Model Number | HX50H3 |
| Battery Capacity | 5500 Milliamp Hours (Li-polymer) |
| Product Dimensions | 7 x 2 x 1 inches |
| Item Weight | 4.6 ounces |
| Connector Type | USB Type A, USB Type C |
| Wireless Charging Output | Up to 7.5W (maximum) |
| Manufacturer | Dongguan Yuanhaoxun Technology Co., LTD |
| Country of Origin | China |
| Date First Available | October 27, 2023 |
8. Warranty and Support
The HETP Magnetic Portable Charger Power Bank comes with a worry-free 24-month warranty. For any questions, technical support, or warranty claims, please feel free to contact our friendly customer service team. Easy-to-reach support is available to assist you.
Contact Information:
Please refer to the contact details provided on the product packaging or the official HETP website for the most up-to-date support channels.
