Introduction
This manual provides detailed instructions for the setup, operation, and maintenance of your SSK SSM-F100 4TB Personal Cloud Network Attached Storage device. Please read this manual thoroughly before using the product to ensure proper functionality and data security.
Image: Front view of the SSK SSM-F100 Personal Cloud NAS device.
Package Contents
Verify that all items are present in the package:
- SSK SSM-F100 4TB Personal Cloud NAS Device (with 4TB Hard Drive included)
- Power Adapter
- Ethernet Cable
- USB 3.0 Cable
- Quick Start Guide (if applicable)
Product Overview
The SSK SSM-F100 is a personal cloud storage solution designed for home and office use, offering 4TB of storage capacity. It supports both Network-Attached Storage (NAS) and Direct-Attached Storage (DAS) modes, allowing flexible data access and management.
Image: Rear and side view of the SSK SSM-F100, highlighting the LED indicator, Reset Button, USB 3.0 Host Port, 1000Mb RJ45 Network Port, DC12V/2A Power Interface, and USB-B 3.0 Port.
Key Features:
- 4TB Storage Capacity: Built-in 3.5-inch 4TB hard drive.
- Remote Access: Access and manage data from anywhere via PC or mobile phone.
- Point-to-Point (P2P) Transmission: Ensures data security during remote access.
- Dual Working Modes: NAS (Network-Attached Storage) and DAS (Direct-Attached Storage).
- High-Speed Connectivity: 1000M Ethernet port for NAS mode (10-30MB/s) and USB 3.0 for DAS mode.
- Cross-Platform Compatibility: Supports iOS, Android, Windows, and macOS with dedicated client software.
- One-Click Backup: Easy backup of photos, videos, and designated folders from mobile devices and PCs.
- Automatic Sleep Mode: Reduces power consumption and protects the drive.
- Smart Management: App/Software for multi-user sharing, Samba & DLNA Protocol support for LAN device interconnection.
- Data Partitioning: Private and Public areas for enhanced data security.
Setup Instructions
1. NAS (Network-Attached Storage) Mode Setup
This mode allows you to access your storage device over a network, including remote access. The device does not have built-in Wi-Fi; it requires a wired connection to your router for network access.
- Connect Power: Connect the power adapter to the DC12V/2A Power Interface on the device and plug it into a power outlet.
- Connect to Router: Use the provided Ethernet cable to connect the 1000Mb RJ45 Network Port on the device to an available LAN port on your internet router.
- Power On: The device will power on automatically. The LED indicator will show the device's status (refer to the "LED Indicator Status" section for details).
- Install Client Software: Download and install the dedicated client software for your operating system (iOS, Android, Windows, macOS) from the official SSK website or app stores.
- Initial Configuration: Follow the on-screen instructions within the client software to set up your personal cloud, create user accounts, and configure network settings.
Note: For wireless access from your devices (phone, tablet, laptop), ensure your devices are connected to the same Wi-Fi network as your router, which is wired to the SSK NAS device. The NAS device itself does not provide a Wi-Fi hotspot.
Image: Illustration of the two working modes: DAS (Direct-attached storage) via USB cable to a laptop, and NAS (Network-attached storage) via LAN cable to a router, allowing access from mobile and laptop devices.
2. DAS (Direct-Attached Storage) Mode Setup
This mode allows you to connect the storage device directly to a computer via USB for high-speed data transfer, functioning like an external hard drive.
- Connect Power: Connect the power adapter to the DC12V/2A Power Interface on the device and plug it into a power outlet.
- Connect to Computer: Use the provided USB 3.0 cable to connect the USB-B 3.0 Port on the device to a USB 3.0 port on your computer.
- Power On: The device will power on automatically. The LED indicator will show the device's status.
- Access Data: Your computer should recognize the device as an external drive. You can then access and manage files directly.
Operating Instructions
Remote Access and Data Management
Once configured in NAS mode, you can access your data from anywhere using the SSK client software on your mobile phone, tablet, or computer.
- Client Software: Launch the SSK client application on your device. Log in with your credentials.
- File Browsing: Navigate through your stored files and folders.
- Upload/Download: Upload new files to your personal cloud or download existing files to your local device.
- Sharing: Share files or folders with other users configured on your device.
Image: Depiction of accessing and managing data remotely, whether at home or during travel, with data flowing from the NAS device to a mobile phone.
One-Click Backup
The SSK SSM-F100 supports one-click backup for photos, videos, and specified folders from your mobile phone, tablet, or PC.
- Initiate Backup: Within the SSK client software, locate the "Backup" or "One-Click Backup" option.
- Select Data: Choose the photos, videos, or folders you wish to back up.
- Start Backup: Confirm your selection to begin the backup process. The device will automatically synchronize and store the data.
Image: A hand holding a smartphone with a backup interface, showing data being backed up to the SSK NAS device, with icons for one-click backup.
Multi-System Compatibility and Sharing
The device is compatible with iOS, Android, Windows, and macOS. It also supports Samba and DLNA protocols for seamless sharing within your local area network (LAN).
- Client Software: Use the appropriate client software for your specific operating system.
- LAN Sharing: Devices connected to the same LAN (e.g., smart TVs, laptops, mobile phones) can access and share data from the SSK drive via Samba or DLNA.
- Multi-User Access: The smart app/software allows multiple users to share data simultaneously, with options for private and public areas to manage access permissions.
Image: Various devices including laptops, tablets, and smartphones connected to the SSK NAS device, illustrating multi-system compatibility and data sharing.
Maintenance
Automatic Sleep Mode
The SSK SSM-F100 features an automatic sleep mode. The device will intelligently switch between work and sleep states based on usage. This function helps to reduce power consumption and prolong the lifespan of the internal hard drive.
- No user intervention is required for this feature.
- Ensure the device has adequate ventilation to prevent overheating.
- Avoid exposing the device to extreme temperatures or humidity.
Firmware Updates
Periodically check the official SSK website for firmware updates. Keeping your device's firmware up-to-date ensures optimal performance, security, and access to new features.
Troubleshooting
- Device Not Accessible in NAS Mode:
- Ensure the Ethernet cable is securely connected to both the NAS device and your router.
- Verify that your router has an active internet connection.
- Confirm that the NAS device is powered on and the LED indicator is showing the correct status for NAS mode.
- Restart both the NAS device and your router.
- Check your router's settings to ensure the NAS device is assigned an IP address and is not blocked by a firewall.
- Device Not Recognized in DAS Mode:
- Ensure the USB 3.0 cable is securely connected to both the NAS device and your computer.
- Try connecting to a different USB port on your computer.
- Test with a different USB 3.0 cable if available.
- Verify the device is powered on.
- Slow Network Transfer Speeds:
- Ensure you are using a Gigabit Ethernet connection (1000M) for optimal speeds.
- Check for network congestion on your router.
- Ensure your computer's network adapter is also Gigabit compatible.
- Issues with Client Software Downloads:
- When downloading client software from a webpage, it is recommended to use browsers like Internet Explorer (IE) or Safari on a computer. Some users may experience issues with Google Chrome for these specific downloads.
- LED Indicator Status:
- Refer to the product's quick start guide or the SSK client software for a detailed explanation of LED indicator colors and their corresponding working modes (NAS/DAS).
- Forgot Password/Reset:
- Locate the reset button on the device (refer to the "Product Overview" image). Use a paperclip to press and hold the reset button for approximately 5-10 seconds to restore factory settings. Warning: This will erase all data on the drive. Back up important data before performing a reset.
Specifications
| Feature | Detail |
|---|---|
| Model Number | SSM-F100 |
| Digital Storage Capacity | 4 TB |
| Hard Drive Type | 3.5-inch Mechanical Hard Disk |
| Hard Drive Interface | Serial ATA |
| Hard Drive Rotational Speed | 7200 RPM |
| Connectivity Technology | Ethernet (1000Mb RJ45), USB (USB 3.0) |
| Special Features | NAS, Remote Access, One-Click Backup, Auto Sleep |
| Compatible Devices | Laptop, Smartphone, Tablet |
| Installation Type | External Hard Drive |
| Item Weight | 3.22 pounds |
| Package Dimensions | 9.61 x 7.68 x 5.55 inches |
| Manufacturer | SSK Corporation |
Warranty Information
Specific warranty details for the SSK SSM-F100 are typically provided with the product packaging or available on the official SSK website. Please refer to these resources for the most accurate and up-to-date warranty terms and conditions.
Customer Support
For technical assistance, troubleshooting, or further inquiries regarding your SSK SSM-F100 Personal Cloud NAS, please visit the official SSK website or contact their customer support channels. Contact information is usually available on the product packaging or the manufacturer's website.
SSK Official Website: SSK Store on Amazon (for general brand information)
