1. Product Overview
The KoolMore KM-RERFDSS-18C is a premium 18.5 cu. ft. counter-depth French door refrigerator designed for modern kitchens. It offers ample storage and convenient features to keep your food fresh and organized.
- Premium French Door Refrigerator: Provides all the storage and accessibility you need with plenty of room for food and drinks, and double crispers with humidity control.
- Spacious Capacity and Adjustable Shelving: At 18.5 cu. ft., this refrigerator aligns with your kitchen counters but still provides two large freezer drawers, 6 door bins, and adjustable glass shelving for all your food items.
- Modern Stainless-Steel Design: A flat finish with easy-open handles, this counter-depth French door refrigerator fits seamlessly with your other appliances and sits at just the right height and depth for contemporary kitchens.
- Precision Temperature Control: Designed with a double-flow cooling system and digital temperature control, this stainless-steel fridge offers equal distribution of cool temperatures to keep fruit, vegetables, and meat fresher, longer.


2. Setup and Installation
Proper setup is crucial for the optimal performance and longevity of your refrigerator. Follow these steps carefully.
2.1 Unpacking
Remove all packaging materials, tape, and protective film from the refrigerator. Ensure all accessories and components listed in the 'What's in the Box' section are present.
2.2 Placement
Place the refrigerator on a flat, stable surface strong enough to support its weight when fully loaded. Allow adequate clearance around the unit for proper ventilation. A minimum of 2 inches (5 cm) at the back and sides, and 4 inches (10 cm) at the top is recommended.

2.3 Leveling
Use a level to ensure the refrigerator is perfectly level. Adjust the leveling legs located at the bottom front of the unit as needed. Proper leveling helps the doors close correctly and ensures efficient operation.
2.4 Electrical Connection
Connect the refrigerator to a dedicated, grounded 115 Volt, 60 Hz AC outlet. Do not use extension cords or adapter plugs. Allow the refrigerator to stand upright for at least 2-4 hours before plugging it in to allow refrigerants to settle.

3. Operating Instructions
Familiarize yourself with the controls and features of your KoolMore refrigerator for optimal food preservation.
3.1 Temperature Control
The refrigerator features digital temperature controls for precise settings. The double-flow cooling system ensures even temperature distribution throughout the fresh food and freezer compartments. Adjust settings as needed based on ambient temperature and food load.
3.2 Humidity Control Crispers
The two crisper drawers are equipped with humidity controls to help extend the freshness of fruits and vegetables. Adjust the slider to 'Low' for fruits (less humidity) and 'High' for vegetables (more humidity).


3.3 Adjustable Shelving and Door Bins
The refrigerator features adjustable glass shelves and six door bins, allowing you to customize the storage space to fit items of various sizes. The deep freezer drawers provide ample space for frozen goods.


3.4 Door Alarm
The refrigerator is equipped with a door alarm that sounds if a door is left open for an extended period. This feature helps conserve energy and maintain optimal internal temperatures.
3.5 Official Product Videos
Watch these official videos from KoolMore for a visual guide on the features and operation of your refrigerator.
Video 3.1: Overview of the French Door Refrigerator by KoolMore. This video highlights key features and design aspects.
Video 3.2: KoolMore Commercial Kitchen Equipment. This video showcases the brand's commitment to quality and commercial-grade appliances, including refrigerators.
4. Maintenance and Care
Regular maintenance ensures your refrigerator operates efficiently and extends its lifespan.
4.1 Cleaning the Interior
Clean the interior regularly with a solution of mild soap and warm water. Wipe down shelves, drawers, and door bins. For stubborn stains, a baking soda paste can be used. Rinse thoroughly and dry with a soft cloth. Avoid abrasive cleaners or sharp objects that could damage surfaces.
4.2 Cleaning the Exterior
Wipe the stainless-steel exterior with a soft cloth dampened with warm, soapy water. For best results and to prevent streaks, use a stainless-steel cleaner and polish. Always wipe in the direction of the grain. Keep the door gaskets clean to ensure a tight seal.
4.3 Automatic Defrost
This refrigerator features an automatic defrost system, eliminating the need for manual defrosting. If you notice excessive frost build-up, ensure the doors are sealing properly and that the unit is not overpacked, which can obstruct air circulation.
5. Troubleshooting
Before contacting customer support, try these common troubleshooting steps for minor issues.
| Problem | Possible Cause | Solution |
|---|---|---|
| Refrigerator is not cooling | Power supply issue; Temperature setting too high; Door left open; Air vents blocked. | Check power connection; Adjust temperature; Ensure doors are closed; Clear air vents. |
| Unusual noises | Refrigerator not level; Items vibrating inside; Normal operating sounds (compressor, fan). | Level the unit; Rearrange items; These sounds are normal. |
| Water on floor/inside | Drain tube clogged; Door not sealing properly. | Clear drain tube; Check door gasket for obstructions. |
| Door alarm sounds frequently | Door not fully closed; Door gasket dirty/damaged; Refrigerator not level. | Ensure door is closed; Clean/inspect gasket; Level the unit. |
If the issue persists after attempting these solutions, please contact KoolMore customer support.
6. Specifications
| Feature | Detail |
|---|---|
| Brand Name | KoolMore |
| Model Info | KM-RERFDSS-18C |
| Item Weight | 180 pounds |
| Product Dimensions | 30.1 x 29.5 x 66.6 inches (76.45 x 74.93 x 169.16 cm) |
| Country of Origin | China |
| Capacity | 18.5 Cubic Feet |
| Annual Energy Consumption | 465 Kilowatt Hours Per Year |
| Refrigerator Fresh Food Capacity | 18.5 Cubic Feet |
| Freezer Capacity | 5.58 Cubic Feet |
| Installation Type | Counter-Depth |
| Form Factor | French Door, Compact |
| Special Features | Humidity Control, Humidity Controlled Crisper, Automatic Defrost, LED Controls |
| Color | Silver |
| Voltage | 115 Volts |
| Crispers/Drawers | 2 |
| Defrost System | Automatic |
| Door Hinges | French Door |
| Door Material Type | Stainless Steel |
| Shelf Type | Glass |
| Shelves | 2 |
| Certification | Energy Star |
| Number Of Doors | 3 |
7. What's in the Box
Your KoolMore KM-RERFDSS-18C refrigerator package includes the following components:
- French Door Refrigerator Unit
- 2 x Adjustable Glass Shelves
- 2 x Refrigerator Drawers (Crispers)
- 1 x Deep Freezer Drawer
- 6 x Refrigerator Door Baskets
8. Warranty and Support
KoolMore is committed to providing quality products and excellent customer service.
8.1 Return Policy
This product is eligible for 30-day easy returns. Please refer to your purchase agreement for full details on the return process.
8.2 Customer Support
For any questions, technical assistance, or warranty claims, please contact KoolMore customer support. Support information can typically be found on the manufacturer's website or your purchase documentation.





