Introduction
Thank you for choosing the Anker 20W 2-Port USB-C Charger. This manual provides essential information for the safe and efficient use of your new charging device. Please read this manual thoroughly before use and retain it for future reference.
Image: Anker 20W 2-Port USB-C Charger. This image displays the black Anker wall charger with two foldable prongs, featuring one USB-C port and one USB-A port. Two black USB-C to USB-C cables are shown alongside the charger, highlighting the product's primary components.
Product Features
- Dual-Port Charging: Equipped with one USB-C port and one USB-A port for charging two devices simultaneously.
- 20W Max Output: Delivers up to 20W of power for fast charging compatible devices.
- Compact Design: Small and portable, ideal for travel and daily use.
- Advanced Safety Features: Incorporates multiple safety protections including over-voltage, over-current, and short-circuit prevention.
Image: Compact Design. This image shows the Anker charger held in a person's hand, emphasizing its small and portable form factor, making it convenient for travel.
Setup and Connection
- Unpack the Charger: Carefully remove the Anker 20W 2-Port USB-C Charger and any included cables from its packaging.
- Connect to Power Outlet: Fold out the prongs and plug the charger into a standard wall power outlet.
- Connect Charging Cable:
- For USB-C devices, connect one end of a USB-C to USB-C cable (if included or purchased separately) to the USB-C port on the charger.
- For USB-A devices, connect one end of a USB-A to device-specific cable to the USB-A port on the charger.
- Connect to Device: Connect the other end of the charging cable to your electronic device (e.g., smartphone, tablet, smartwatch). The device should begin charging automatically.
Image: USB-C & USB-C Cable Included. This image shows the Anker charger with two USB-C to USB-C cables, indicating that the product comes with cables for immediate use with USB-C enabled devices.
Operating Instructions
The Anker 20W 2-Port USB-C Charger is designed for simple plug-and-play operation. Ensure your device is compatible with the charger's output specifications.
Single Port Charging
When using a single port, the charger can deliver its maximum power output to that port. For example, the USB-C port can provide up to 20W for fast charging compatible devices like the iPhone 15 series.
Image: Fast Charging for iPhone 15. This diagram illustrates the fast-charging capability of the Anker charger, showing an iPhone 15 reaching 50% charge in approximately 30 minutes when connected to the 20W USB-C port.
Simultaneous Dual Port Charging
When both the USB-C and USB-A ports are used simultaneously, the total power output of 20W is intelligently distributed between the two ports. This ensures both devices receive optimal charging power without exceeding the charger's total capacity.
- USB-C Port Only: Up to 20W
- USB-A Port Only: Up to 18W
- USB-C + USB-A Simultaneously: Total 15W shared (e.g., 7.5W per port)
Image: Simultaneous Charging of 2 Devices. This graphic details the power output distribution of the charger. It shows that when one port is used, the USB-C port can deliver up to 20W and the USB-A port up to 18W. When both ports are used concurrently, the total output is shared, typically 15W total (e.g., 7.5W per port).
Safety Information and Precautions
To ensure safe operation and prevent damage to the charger or connected devices, please observe the following precautions:
- Do not expose the charger to liquids, moisture, or extreme temperatures.
- Do not disassemble, modify, or attempt to repair the charger.
- Avoid dropping or subjecting the charger to strong impacts.
- Use only original or certified compatible charging cables.
- Keep out of reach of children.
- Unplug the charger during lightning storms or when unused for long periods.
Integrated Safety Features
The Anker charger incorporates advanced safety technologies to protect your devices:
- Over-Voltage Protection: Prevents damage from excessive voltage input.
- Over-Current Protection: Safeguards against excessive current flow.
- Short-Circuit Prevention: Protects against electrical shorts.
- Temperature Control: Monitors and regulates the charger's operating temperature.
Image: High Safety. This image provides an internal view of the Anker charger, highlighting its robust circuit board and various components designed for safety. Icons for over-voltage protection, over-current protection, and short-circuit prevention are displayed, emphasizing the device's comprehensive safety measures.
Care and Maintenance
- Cleaning: Disconnect the charger from the power outlet before cleaning. Use a soft, dry cloth to wipe the surface. Do not use liquid cleaners or aerosols.
- Storage: Store the charger in a cool, dry place away from direct sunlight and extreme temperatures.
- Handling: Always grasp the plug when removing the charger from an outlet; do not pull on the cable.
Troubleshooting
| Problem | Possible Cause | Solution |
|---|---|---|
| Device not charging. | Loose connection, faulty cable, incompatible device, power outlet issue. |
|
| Slow charging. | Using both ports simultaneously, device not supporting fast charging, cable quality. |
|
| Charger feels warm. | Normal operation, heavy load. | It is normal for the charger to become warm during operation, especially under heavy load (e.g., fast charging or charging two devices). If it becomes excessively hot or emits smoke/odor, unplug immediately and contact customer support. |
Specifications
| Feature | Detail |
|---|---|
| Product Dimensions | 1.89 x 1.69 x 1.1 inches |
| Item Weight | 1.83 ounces (52 Grams) |
| Model Number | B2348 |
| ASIN | B0CL8R7TV5 |
| Brand | Anker |
| Total USB Ports | 2 (1x USB-C, 1x USB-A) |
| Wattage | 20 watts (Max Output) |
| UPC | 194644178031 |
| Date First Available | July 27, 2024 |
Warranty and Customer Support
Anker provides a comprehensive warranty for this product to ensure your peace of mind.
- Standard Warranty: An 18-month warranty is provided from the date of purchase.
- Extended Warranty: Registering your product with Anker can extend the warranty period by an additional 6 months, totaling up to 24 months.
- During the warranty period, if any defect or malfunction occurs, Anker will provide a replacement or repair as deemed appropriate.
Customer Support
For any questions regarding the product, delivery, or support, please contact Anker customer support. Contact information can typically be found on the official Anker website or product packaging.
Image: Peace of Mind After Purchase. This image outlines the warranty policy, showing an 18-month standard warranty with an option to extend it by 6 months (totaling 24 months) upon product registration. It also indicates the availability of Japanese customer support for product and delivery inquiries.