1. Important Safety Instructions
Please read these instructions carefully before using your appliance and keep them for future reference. Always follow basic safety precautions to reduce the risk of fire, electric shock, and injury.
- Ensure the appliance is properly grounded before use.
- Do not use mechanical devices or other means to accelerate the defrosting process, other than those recommended by the manufacturer.
- Do not damage the refrigerant circuit.
- Do not use electrical appliances inside the food storage compartments of the appliance, unless they are of the type recommended by the manufacturer.
- Keep ventilation openings, in the appliance enclosure or in the built-in structure, clear of obstruction.
- This appliance is intended for household use only.
- Children should be supervised to ensure that they do not play with the appliance.
2. Product Overview
The Vestel PUZZLE FD65101 EX MAYA is a side-by-side No-Frost refrigerator designed for efficient food preservation and convenient storage.


Key Components:
- Refrigerator Compartment (Upper Section)
- Freezer Compartment (Lower Section)
- Digital Control Panel
- Glass Shelves
- Door Bins
- Crisper Drawers
- Freezer Drawers/Baskets
- Adjustable Feet
3. Setup
3.1 Unpacking
Carefully remove all packaging materials, including protective films and tapes. Keep packaging materials out of reach of children. Inspect the appliance for any damage during transit. If damage is found, do not install or operate the appliance and contact your retailer immediately.
3.2 Placement
Choose a location with a solid, level floor that can support the weight of the refrigerator when fully loaded. Ensure adequate ventilation around the appliance. Maintain a minimum clearance of 10 cm (4 inches) from the back and sides to allow for proper air circulation and heat dissipation.
- Avoid direct sunlight or heat sources (e.g., ovens, radiators).
- Do not place in areas with extreme cold, as this may affect performance.
- Ensure the appliance is level by adjusting the front feet.

3.3 Electrical Connection
Connect the appliance to a dedicated, grounded power outlet. The voltage and frequency ratings must match those indicated on the appliance's rating label. Do not use extension cords or multi-outlet adapters. Allow the refrigerator to stand upright for at least 2-4 hours before plugging it in to allow refrigerants to settle.
4. Operating Instructions
4.1 Control Panel
The digital control panel is located on the upper left door, allowing easy access to temperature settings and special functions.

4.2 Temperature Settings
Use the control panel to adjust the temperature for the refrigerator and freezer compartments. Recommended settings are typically +4°C for the refrigerator and -18°C for the freezer. Refer to the specific icons and buttons on your control panel for precise adjustments.
4.3 Special Features
- Multizone Technology: This feature allows certain compartments to be converted between refrigerator and freezer modes, offering flexible storage options based on your needs.
- Fresh Air Technology: Helps maintain optimal humidity and air quality within the refrigerator, extending the freshness of stored food.
- 0°C Compartment: A dedicated zone designed to keep specific foods, such as fresh meat, fish, and dairy, at a temperature close to 0°C for extended freshness without freezing.
- Multi-directional Cooling System: Ensures even distribution of cold air throughout the compartments, minimizing temperature fluctuations and preserving food quality.

5. Maintenance
5.1 Cleaning
Regular cleaning helps maintain hygiene and efficiency. Unplug the appliance before cleaning.
- Interior: Clean with a solution of mild detergent and warm water. Wipe dry thoroughly. Avoid abrasive cleaners or solvents.
- Exterior: Wipe with a soft, damp cloth. For stainless steel surfaces, use a specialized stainless steel cleaner.
- Door Seals: Clean regularly to ensure a tight seal, which is crucial for energy efficiency.
- Condenser Coils: Periodically vacuum the condenser coils at the back or bottom of the appliance to remove dust and debris. This improves cooling efficiency.
5.2 Defrosting
This appliance features No-Frost technology, which automatically prevents ice build-up in both the refrigerator and freezer compartments. Manual defrosting is generally not required. If ice accumulation occurs due to unusual conditions, ensure door seals are intact and contact service if the issue persists.
5.3 Storage Tips
- Store food in sealed containers to prevent odor transfer and drying out.
- Do not overload the refrigerator, as this can impede air circulation.
- Allow hot foods to cool to room temperature before placing them in the refrigerator.
6. Troubleshooting
Before contacting service, please refer to the following table for common issues and their potential solutions.
| Problem | Possible Cause | Solution |
|---|---|---|
| Appliance does not operate | No power supply | Check if the power cord is plugged in correctly. Check the fuse/circuit breaker. |
| Refrigerator is not cooling sufficiently | Temperature setting is too high; Door is not closed properly; Too much food inside; Poor ventilation | Adjust temperature setting. Ensure door is fully closed. Do not overload. Ensure adequate clearance around the appliance. |
| Unusual noises | Appliance is not level; Items inside are vibrating; Compressor noise (normal) | Adjust leveling feet. Rearrange items inside. Compressor noise is normal during operation. |
| Water on the floor | Drain hole is blocked; Water collection tray is overflowing | Clear the drain hole. Check and empty the water collection tray if accessible. |
7. Specifications
Detailed technical specifications for the Vestel PUZZLE FD65101 EX MAYA Refrigerator.
| Specification | Value |
|---|---|
| Brand | Vestel |
| Model Number | FD65101 EX MAYA (20265712) |
| Type | Side-by-Side No-Frost Refrigerator |
| Total Volume | 588 Liters |
| Refrigerator Volume | 398 Liters |
| Freezer Volume | 190 Liters |
| Dimensions (HxWxD) | 185 cm x 91 cm x 75 cm |
| Energy Efficiency Class | F |
| Annual Energy Consumption | 418 kWh/annum |
| Noise Level | 44 dB |
| Color | Inox |
| Installation Type | Freestanding |
| Number of Doors | 4 |

For more detailed product information, please visit the official Vestel product page: Vestel Product Information
8. Warranty and Support
Your Vestel PUZZLE FD65101 EX MAYA Refrigerator comes with a manufacturer's warranty. The warranty period and terms are subject to local regulations and the specific purchase agreement. Please retain your proof of purchase for warranty claims.
For Warranty Service and Technical Support:
- Refer to the warranty card included with your appliance for specific terms and conditions.
- Contact Vestel Customer Service through their official website or the contact information provided in your product documentation.
- When contacting support, please have your model number (FD65101 EX MAYA) and serial number ready.