EKSA H15

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EKSA H15 Headset User Manual

Wired Computer Headphones for Office, Teams, Zoom, Home, and Call Centers

Introduction

Thank you for choosing the EKSA H15 Headset. This manual provides detailed instructions for setting up, operating, and maintaining your headset to ensure optimal performance and longevity. The EKSA H15 is designed for clear communication in various professional and personal environments, featuring a noise-cancelling microphone and comfortable design.

Package Contents

  • EKSA H15 Headset
  • 3.5mm Jack Audio Cable (integrated)
  • Dual 3.5mm Y-adapter
  • User Manual
EKSA H15 Headset with 3.5mm jack and in-line controls

Image: The EKSA H15 Headset, showing the single earcup, adjustable microphone, 3.5mm jack, and in-line volume/mute controls.

Setup

Connecting to Devices

The EKSA H15 Headset offers versatile connectivity options for various devices.

  1. For devices with a single 3.5mm audio jack (e.g., most laptops, smartphones, tablets):

    Simply plug the integrated 3.5mm jack of the headset directly into your device's audio port. This connection supports both audio output and microphone input.

    EKSA H15 Headset connected to a laptop via 3.5mm jack and showing Y-cable for desktop

    Image: Diagram showing the headset connecting to a laptop, tablet, and smartphone via the 3.5mm jack, and the Y-cable for desktop PCs.

  2. For devices with separate audio and microphone jacks (e.g., desktop PCs):

    Use the included dual 3.5mm Y-adapter. Connect the headset's 3.5mm jack into the Y-adapter, then plug the green connector of the Y-adapter into your computer's audio output jack (usually green) and the pink connector into your computer's microphone input jack (usually pink.

    EKSA H15 Headset with 3.5mm jack, in-line controls, and Y-adapter

    Image: Close-up of the 3.5mm jack, in-line controls, and the Y-extension cable for connecting to desktop computers.

Adjusting the Headset

  • Headband Adjustment: Extend or retract the headband to fit comfortably on your head. The adjustable headband ensures a perfect fit for various head sizes.
  • Microphone Positioning: The microphone features a 270° rotatable boom. Adjust the microphone arm to position it optimally for voice capture, typically 1-2 inches from your mouth. You can wear the headset with the microphone on either the left or right ear.
  • Person wearing EKSA H15 headset with microphone positioned for clear chat, showing ability to wear on left or right ear

    Image: A person wearing the EKSA H15 headset, demonstrating the optimal microphone position for clear communication and the flexibility to wear it on either ear.

Operating Instructions

In-line Controls

The EKSA H15 Headset is equipped with convenient in-line controls for easy management of audio and microphone functions.

  • Volume Control: Use the scroll wheel on the in-line control unit to adjust the listening volume. Scroll up to increase volume and down to decrease volume.
  • Microphone Mute Switch: Slide the mute switch on the in-line control unit to toggle the microphone on or off. When muted, the microphone will not pick up sound.
Close-up of EKSA H15 in-line controls showing volume wheel and mute switch

Image: Detailed view of the in-line control unit, highlighting the volume adjustment wheel and the microphone mute switch.

Audio Quality

The headset features a built-in audio sound card and 40mm audio drivers for clear communication. The omni-directional microphone with noise-cancelling capabilities helps reduce background noise, ensuring your voice is heard clearly.

Diagram illustrating noise cancellation effect on audio waves

Image: A graphic demonstrating the "Clear Chat" feature, showing how the 270° rotatable mic arm helps in voice collection and noise reduction, with a waveform illustrating sound before and after processing.

Maintenance

Proper maintenance ensures the longevity and optimal performance of your EKSA H15 Headset.

  • Cleaning: Use a soft, dry cloth to clean the headset. For ear cushions, a slightly damp cloth can be used, but ensure they are completely dry before use. Avoid using harsh chemicals or abrasive cleaners.
  • Storage: Store the headset in a cool, dry place away from direct sunlight and extreme temperatures. Avoid tangling the cable.
  • Handling: Do not pull on the cable to unplug the headset. Always grasp the plug firmly. Avoid bending the microphone boom excessively.

Troubleshooting

ProblemPossible CauseSolution
No sound from headset
  • Headset not properly plugged in.
  • Volume too low.
  • Incorrect audio output device selected on computer.
  • Microphone mute switch engaged (if using for listening).
  • Ensure 3.5mm jack (or Y-adapter) is fully inserted.
  • Increase volume using in-line control and device settings.
  • Check your device's sound settings and select the headset as the default output.
  • Ensure the microphone mute switch is off.
Microphone not working
  • Microphone mute switch engaged.
  • Incorrect microphone input device selected on computer.
  • Microphone not positioned correctly.
  • Slide the mute switch to the "on" position.
  • Check your device's sound settings and select the headset as the default input.
  • Adjust the microphone boom closer to your mouth.
Sound quality is poor or distorted
  • Loose connection.
  • Volume too high, causing distortion.
  • Interference from other devices.
  • Ensure all connections are secure.
  • Lower the volume.
  • Move away from potential sources of electromagnetic interference.

Specifications

FeatureDetail
Model NameH15 Office Headset
ConnectivityWired (3.5mm Jack)
Included ComponentsHeadset, User Manual, Dual 3.5mm Y-adapter
MaterialPlastic
Microphone270° Rotatable Omni-directional, Noise Cancelling
Audio Drivers40mm Dynamic Drivers
Frequency Range20 Hz - 20,000 Hz
ControlsIn-line Volume Control, Mute Switch
CompatibilityWindows 2000/7/8/10/11/XP/Vista, MAC OS X, iOS, Android (via 3.5mm jack or Y-adapter)
Item Weight210 Grams (7.4 ounces)
Product Dimensions7.13 x 2.83 x 6.65 inches

Warranty and Support

EKSA provides a standard warranty for its products. Please refer to the warranty card included in your package or visit the official EKSA website for detailed warranty terms and conditions.

For technical support, troubleshooting assistance, or any inquiries regarding your EKSA H15 Headset, please contact EKSA customer service through their official website or the contact information provided in your product packaging.

Manufacturer: EKSA

© 2024 EKSA. All rights reserved.

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