Donper XC336 Frozen Beverage Machine User Manual

1. Introduction

This manual provides essential instructions for the safe and efficient operation, installation, and maintenance of your Donper XC336 Frozen Beverage Machine. Designed for high-volume applications, the XC336 features three large 3.2-gallon bowls, an energy-efficient refrigeration system, and user-friendly controls. Please read this manual thoroughly before operating the machine to ensure proper function and longevity.

2. Safety Instructions

Always adhere to the following safety precautions to prevent injury or damage to the machine:

• Ensure the machine is connected to a grounded electrical outlet with the correct voltage (115V, 60Hz).
• Do not operate the machine with a damaged power cord or plug.
• Keep hands and foreign objects away from moving parts during operation.
• Always unplug the machine before cleaning or performing any maintenance.
• Do not immerse the machine in water or spray water directly onto electrical components.
• Use only food-grade ingredients in the bowls.
• Ensure adequate ventilation around the machine to prevent overheating.

3. Product Overview

The Donper XC336 is a robust frozen beverage machine designed for commercial use. Key features include:

• Three 3.2-gallon (12.7 L) bowls for high-volume capacity.
• Night-time refrigeration mode for energy savings and reduced cleaning frequency.
• Simple switch control functions for ease of use.
• Independently operable bowls, allowing flexibility to run one, two, or three flavors simultaneously.
• Variable consistency control for optimal slush texture with various products.
• Removable drip trays for easy cleaning.
• Durable mirror stainless steel construction with black trim.

Components Diagram

This image displays the Donper XC336 Frozen Beverage Machine. It features three transparent 3.2-gallon bowls, each containing a distinct frozen beverage (red, yellow, and red). Below each bowl is a black dispenser handle and spout. The machine's base is made of mirror stainless steel, with three removable black drip trays positioned underneath the dispensing spouts.

4. Setup

1. Unpacking: Carefully remove the machine from its packaging. Inspect for any shipping damage. Retain packaging for future transport if needed.
2. Placement: Position the machine on a stable, level surface capable of supporting its weight (approximately 102 pounds when empty, more when full). Ensure there is at least 6 inches of clear space around all sides for proper ventilation. Avoid placing near heat sources or in direct sunlight.
3. Initial Cleaning: Before first use, thoroughly clean all parts that will come into contact with beverages, including the bowls, lids, dispenser handles, and spouts. Use mild soap and warm water, then rinse thoroughly and dry.
4. Power Connection: Plug the machine into a dedicated 115V, 60Hz grounded electrical outlet.

5. Operating Instructions

1. Prepare Beverage Mix: Follow the manufacturer's instructions for your chosen frozen beverage concentrate. Ensure the mix is properly diluted and chilled before adding to the machine.
2. Fill Bowls: Open the lids and carefully pour the prepared beverage mix into each of the three 3.2-gallon bowls. Do not overfill; leave adequate space for expansion as the mixture freezes.
3. Activate Freezing: Locate the control switches for each bowl. Each bowl can be operated independently. Turn the switches to the 'Freeze' position for the desired bowls. The machine will begin the freezing process.
4. Adjust Consistency: The XC336 features variable consistency control. If the slush is too thick or too thin, refer to the control panel (specific adjustment method may vary, consult on-machine labels if present) to fine-tune the consistency. Allow time for adjustments to take effect.
5. Night-time Refrigeration Mode: To save energy and maintain product temperature overnight without freezing, switch the desired bowls to 'Night-time Refrigeration Mode' at the end of the day. This mode keeps the product chilled, minimizing cleaning requirements.
6. Dispensing: Once the beverage reaches the desired frozen consistency, place a cup under the dispenser spout. Pull the dispenser handle forward to release the frozen beverage. Release the handle to stop dispensing.

6. Maintenance and Cleaning

Regular cleaning and maintenance are crucial for hygiene and optimal performance.

Daily Cleaning:

• Empty and clean the removable drip trays.
• Wipe down the exterior of the machine with a damp cloth.

Regular Cleaning (as needed, or at least weekly):

1. Power Off: Unplug the machine from the power outlet.
2. Empty Bowls: Dispense any remaining product or transfer it to a suitable container if using Night-time Refrigeration Mode.
3. Disassemble: Remove the lids, bowls, dispenser handles, and any other removable parts according to the machine's design.
4. Wash Components: Wash all removed parts with warm water and a mild, food-safe detergent. Use a soft brush for hard-to-reach areas. Rinse thoroughly to remove all soap residue.
5. Clean Interior: Wipe down the interior surfaces of the machine where the bowls sit.
6. Sanitize: If required, use a food-grade sanitizer on all cleaned parts, following the sanitizer manufacturer's instructions.
7. Dry and Reassemble: Allow all parts to air dry completely before reassembling the machine. Ensure all components are correctly seated.

7. Troubleshooting

If you encounter issues with your Donper XC336, refer to the following common problems and solutions:

• Machine Not Turning On: Check power cord connection, ensure the outlet is functional, and verify the main power switch is in the 'On' position.
• Beverage Not Freezing: Ensure the 'Freeze' mode is selected for the respective bowl. Check that the ambient temperature is not excessively high and that there is adequate ventilation around the machine. Verify the mix concentration is correct.
• Beverage Too Thick/Thin: Adjust the consistency control setting. Allow sufficient time for the machine to adapt to the new setting.
• Leaking from Dispenser: Ensure the dispenser handle and seals are correctly installed and free from damage or debris. Clean and reassemble if necessary.
• Unusual Noise: Turn off the machine immediately and unplug it. Inspect for any loose parts or obstructions. If the noise persists after inspection, contact customer support.

For issues not covered here, please contact Donper customer support.

8. Specifications

9. Warranty and Support

For warranty information or technical support, please contact your authorized Donper dealer or the manufacturer directly. Keep your purchase receipt and model number (XC336) readily available when seeking assistance.