Introduction
The XECH Quest is a versatile 3-in-1 device designed to streamline your workspace. It combines a 15W fast wireless charging pad, dual USB output ports, and an integrated pen stand with a phone holder. This manual provides essential information for the safe and efficient use of your XECH Quest.
Package Contents
Please verify that all items are present in your package:
- 1 x XECH Quest Wireless Charging Pad
- 1 x USB-C Charging Cable
- 1 x User Manual
Product Overview
The XECH Quest offers multiple functionalities to enhance your desk organization and charging needs:
- 15W Fast Wireless Charging: Provides efficient wireless charging for compatible smartphones.
- Dual USB Output Ports: Includes one USB-A and one USB-C port for wired charging of additional devices.
- Integrated Pen Stand: Keeps pens, pencils, and small stationery items organized.
- Phone Holder: Allows your smartphone to be placed in a convenient viewing angle while charging or for media consumption.
- Safety Features: Built-in safeguards protect against over-current, over-voltage, and overheating.
Image: The XECH Quest device showcasing a smartphone wirelessly charging and pens stored in the integrated stand.
Image: An overhead view demonstrating the XECH Quest's ability to organize a desk while charging multiple devices.
Setup
- Connect Power: Insert the provided USB-C charging cable into the USB-C input port on the back of the XECH Quest.
- Power Adapter: Connect the other end of the USB-C cable to a compatible power adapter. For optimal 15W fast wireless charging performance, use a 9V/3A or 5V/4A (18W or 20W) adapter. The product is designed to work best with a 27W adapter and fast charging cable (if provided with packaging).
- Placement: Place the XECH Quest on a stable, flat surface. Ensure there are no metal objects or foreign materials on the wireless charging pad before use.
Image: Detail of the USB-C input port and safety protection icons on the XECH Quest.
Operating Instructions
Wireless Charging
- Place your wireless charging compatible smartphone directly onto the wireless charging pad.
- Ensure the phone is centered on the pad for optimal charging.
- The LED indicator on the device will illuminate to confirm that charging has begun.
Wired Charging (USB-A and USB-C Output)
- Connect your device's charging cable to either the USB-A or USB-C output port on the XECH Quest.
- Connect the other end of the cable to your device. Charging will begin automatically.
- The XECH Quest can charge up to three devices simultaneously (one wirelessly, two via USB ports).
Image: The XECH Quest simultaneously charging a smartphone wirelessly and two other devices via its USB output ports.
Using the Pen Stand and Phone Holder
- Utilize the integrated stand to store pens, pencils, markers, scissors, and other small stationery items.
- The wireless charging pad also functions as a phone holder, allowing you to position your smartphone for comfortable viewing while it charges or for watching videos.
Image: A close-up of the XECH Quest's pen stand, demonstrating its capacity for organizing stationery.
Image: A smartphone positioned horizontally on the XECH Quest, playing a video, demonstrating its use as a phone stand.
Maintenance
- Cleaning: Disconnect the power before cleaning. Use a soft, dry cloth to wipe the surface of the device. Do not use abrasive cleaners or solvents.
- Storage: Store the device in a cool, dry place away from direct sunlight and extreme temperatures.
- Avoid Obstructions: Keep the wireless charging pad clear of metal objects, credit cards, or other foreign materials to prevent interference or damage.
Troubleshooting
| Problem | Possible Cause | Solution |
|---|---|---|
| Device not charging wirelessly. | 1. Phone not properly aligned. 2. Phone case too thick or contains metal. 3. Incompatible phone model. 4. Power adapter insufficient. | 1. Re-position phone on the charging pad. 2. Remove phone case or use a thinner, non-metallic case. 3. Verify phone supports Qi wireless charging. 4. Ensure a 9V/3A or 5V/4A (18W or 20W) adapter is used. |
| Slow wireless charging. | 1. Power adapter insufficient. 2. Background apps consuming power. 3. Phone not optimally placed. | 1. Use a 9V/3A or 5V/4A (18W or 20W) fast charging adapter. 2. Close unnecessary applications. 3. Adjust phone position for better coil alignment. |
| Wired charging not working. | 1. Cable faulty or not fully inserted. 2. Device not compatible with USB output. 3. Power adapter insufficient. | 1. Try a different cable or re-insert firmly. 2. Ensure device is compatible with standard USB charging. 3. Verify power adapter meets input requirements. |
| LED indicator not lighting up. | 1. Device not powered on. 2. No device placed for charging. | 1. Check power connection to the XECH Quest and wall adapter. 2. Place a compatible device on the wireless charging pad. |
Specifications
| Feature | Specification |
|---|---|
| Brand | Xech |
| Model Name | Quest Wireless Charger with Pen Stand |
| Connector Type | USB Type C (Input) |
| Compatible Devices | Wireless Charging Smartphones |
| Wireless Output | 15W Fast Charging |
| USB Output | 2.1A Max (1x USB-A, 1x USB-C) |
| Input Voltage | 9V 3A / 5V 3A (DC) |
| Power Source | Corded Electric |
| Total USB Ports | 2 |
| Number of Concurrent Devices | 3 (1 wireless, 2 wired) |
| Special Features | Automatic Off, Charging Indicator, Fast Charging, Wireless Charging, Overload Protection, Over-Voltage Protection, Short Circuit Protection |
| Material | Plastic |
| Form Factor | Stand |
| Included Components | 1 x Quest Wireless Charging Pad, Cable, User Manual |
| Country of Origin | India |
Warranty and Support
Warranty: The XECH Quest comes with a 1-year warranty. Customers can register their warranty on the brand's official website or contact customer support for assistance.
Support: For any queries, technical support, or warranty claims, please contact XECH Technologies Pvt Ltd:
- Email: Support@xech.com
- Address: JAI SHREE RAM COMPLEX BLDG NO-F-4/2, 2nd FLOOR GALA NO 201,NEXT MONGINIS CAKE FACTORY, ANJUR MANKOLI ROAD, DAPODE VILLAGE, BHIWANDI -421302