Introduction
This manual provides essential instructions for the safe and efficient operation, maintenance, and troubleshooting of your SOFLOW SO ONE PRO 1 Electric Scooter. Please read this manual thoroughly before using the scooter to ensure proper handling and to maximize its lifespan. Retain this manual for future reference.
Safety Guidelines
Operating an electric scooter carries inherent risks. Adhering to these safety guidelines is crucial for your safety and the safety of others.
- Always wear a helmet and appropriate protective gear (knee pads, elbow pads) when riding.
- Familiarize yourself with local laws and regulations regarding electric scooter usage.
- Perform a pre-ride inspection: check brakes, tire pressure, and ensure all components are secure.
- Do not ride in adverse weather conditions (heavy rain, snow, ice).
- Avoid riding on uneven surfaces, potholes, or obstacles that could cause loss of control.
- Maintain a safe speed and distance from other vehicles and pedestrians.
- Do not carry passengers or exceed the maximum weight capacity of 120 kg.
- Ensure the scooter is fully charged before long rides.
- Do not modify the scooter in any way, as this may compromise safety and void the warranty.
Package Contents
Upon unpacking, verify that all items are present and in good condition:
- SOFLOW SO ONE PRO 1 Electric Scooter
- Power Charger
- User Manual (this document)
Setup
1. Unfolding the Scooter
The SOFLOW SO ONE PRO 1 is designed for easy portability. To unfold the scooter:
- Place the scooter on a flat surface.
- Locate the folding mechanism near the base of the handlebar stem.
- Release the locking lever or pin.
- Carefully lift the handlebar stem until it clicks into its upright, locked position. Ensure the locking mechanism is fully engaged before use.

Image: The SOFLOW SO ONE PRO 1 Electric Scooter shown in its folded configuration, illustrating its compact design for storage and transport.

Image: A side view of the SOFLOW SO ONE PRO 1 Electric Scooter fully unfolded and ready for use.
2. Initial Charging
Before first use, fully charge the scooter's battery.
- Locate the charging port, typically near the base of the scooter.
- Connect the charger to the scooter's charging port, then plug the charger into a standard power outlet.
- The charging indicator on the charger will show the charging status (e.g., red for charging, green for fully charged).
- Charging time is approximately 3.5 hours. Disconnect the charger once the battery is full.
3. App Connection (Apple Find My & FlowDirections™)
The SOFLOW SO ONE PRO 1 features integrated Apple Find My compatibility and the FlowDirections™ navigation system.
- Apple Find My: Follow the instructions provided with your scooter or refer to the official SOFLOW website to link your scooter with the Apple Find My network for tracking purposes.
- FlowDirections™: This navigation system is displayed on the integrated 2.8" TFT color display. Consult the SOFLOW app or website for detailed instructions on setting up and using FlowDirections™ for route guidance.
Operating Instructions
1. Powering On/Off
- To power on, press and hold the power button on the handlebar until the display illuminates.
- To power off, press and hold the power button again until the display turns off.

Image: A detailed view of the SOFLOW SO ONE PRO 1 handlebar, showing the integrated 2.8" TFT color display and control buttons.
2. Riding the Scooter
- Starting: Place one foot on the deck and push off with the other foot to gain initial momentum. Once moving, gently press the accelerator lever.
- Acceleration: Use the thumb throttle on the right handlebar to control speed. Apply gentle pressure for smooth acceleration.
- Braking: The scooter is equipped with a front drum brake and a rear electric brake. Use the brake levers on the handlebars to slow down or stop. Apply both brakes simultaneously for optimal stopping power.
- Turning: Lean slightly in the direction you wish to turn and gently steer the handlebars.
3. Lights and Turn Signals
- The scooter features a 60 lux front light, a brake light, and integrated turn signals for enhanced visibility and safety.
- Refer to the scooter's display or the SOFLOW app for controls to activate and manage the lighting system.

Image: The SOFLOW SO ONE PRO 1 Electric Scooter with its powerful 60 lux front light illuminated, providing visibility in low-light conditions.

Image: A close-up of the handlebar grip, highlighting the integrated turn signal indicator for signaling intentions to other road users.
4. Folding for Storage/Transport
To fold the scooter for storage or transport, reverse the unfolding steps:
- Ensure the scooter is powered off.
- Locate and release the handlebar stem locking mechanism.
- Carefully fold the handlebar stem downwards until it locks into the folded position.
Maintenance
Regular maintenance ensures the longevity and safe operation of your scooter.
- Cleaning: Wipe the scooter with a damp cloth. Do not use high-pressure water or immerse any part of the scooter in water.
- Tire Pressure: Regularly check and maintain the recommended tire pressure for the 10-inch air tires. Proper inflation improves ride quality and battery range.
- Brake Inspection: Periodically check the front drum brake and rear electric brake for wear and proper function. Adjust or replace components as needed by a qualified technician.
- Battery Care:
- Avoid completely draining the battery.
- Charge the battery regularly, even if the scooter is not in use for extended periods (e.g., once a month).
- Store the scooter in a cool, dry place, away from direct sunlight and extreme temperatures.
- General Check: Ensure all screws and fasteners are tight. Check for any loose parts or unusual noises.
Troubleshooting
This section addresses common issues you might encounter. For problems not listed here, contact customer support.
| Problem | Possible Cause | Solution |
|---|---|---|
| Scooter does not power on. | Low battery; loose connections; power button malfunction. | Charge the battery; check all visible connections; contact support if issue persists. |
| Reduced range or power. | Under-inflated tires; battery degradation; riding uphill frequently. | Check and inflate tires to recommended pressure; ensure full charge; adjust riding style. |
| Brakes feel weak. | Brake pads worn; cable tension incorrect. | Inspect brake pads for wear; have brakes adjusted by a professional. |
| Unusual noises during operation. | Loose components; debris in wheels; motor issue. | Inspect scooter for loose parts; clear any debris; contact support if noise persists. |
Specifications
| Feature | Detail |
|---|---|
| Model | SO ONE PRO 1 (300.531.02) |
| Brand | SOFLOW |
| Color | Silver Grey |
| Age Range (Description) | Adult |
| Motor Power | 500 W |
| Battery | 10.0 Ah Lithium-ion (included) |
| Max Range | Up to 65 km (40 miles) |
| Charging Time | Approx. 3.5 hours |
| Max Weight Capacity | 120 Kilograms (265 lbs) |
| Product Dimensions (L x W x H) | 116 x 51.8 x 119 cm (45.7 x 20.4 x 46.9 inches) |
| Net Product Weight | 15.5 Kilograms (34.2 lbs) |
| Frame Material | Aluminum |
| Wheel Size | 10 Inches |
| Wheel Material | Air Tires |
| Brakes | Front Drum Brake, Rear Electric Brake |
| Suspension | Double Suspension |
| Special Features | 50 Nm Torque, 60 lux Front Light, Brake Light, Turn Signals, Apple Find My, 2.8" TFT Color Display |
| Included Components | Scooter, Charger |
Warranty and Support
For warranty information, product support, or to purchase replacement parts, please visit the official SOFLOW website or contact their customer service department. Keep your proof of purchase for warranty claims.
Manufacturer: SoFlow
Website: www.soflow.com (Example link, please verify official website)







