HETP Magnetic Portable Charger Power Bank 5500mAh User Manual

1. Introduction

Thank you for choosing the HETP Magnetic Portable Charger Power Bank. This device is designed to provide convenient and efficient charging for your compatible devices, especially the iPhone 16/15/14/13/12 series with Magsafe technology. Please read this manual carefully before use to ensure proper operation and to maximize the lifespan of your product.

Package Contents:

• Magnetic Wireless Portable Charger x1
• USB-C Charging Cable x1
• User Manual x1
• Protective Bag x1

2. Safety Information

To prevent injury or damage to your device, please observe the following safety precautions:

• Do not expose the power bank to extreme temperatures (hot or cold), direct sunlight, or fire.
• Do not disassemble, modify, or attempt to repair the device.
• Keep the power bank away from water or other liquids.
• Avoid dropping or subjecting the device to strong impacts.
• Keep out of reach of children.
• Dispose of the power bank according to local regulations. Do not dispose of it with household waste.

3. Product Overview

The HETP Magnetic Portable Charger is a slim, compact power bank featuring a 5500mAh capacity, wireless charging capabilities, and a digital LCD display for battery percentage. It is equipped with strong magnets for secure attachment to Magsafe-compatible devices.

Figure 3.1: The HETP Magnetic Portable Charger Power Bank in red, showcasing its sleek design, magnetic charging area, and LCD display.

Key Features:

• Magnetic Alignment: Ensures perfect alignment for efficient wireless charging with iPhone 16/15/14/13/12 series.
• LCD Display: Provides real-time battery percentage.
• PD Fast Charging: Supports fast charging via the USB-C port.
• Ultra-Slim Design: Compact and lightweight for portability.

4. Setup

Before first use, it is recommended to fully charge your HETP Magnetic Portable Charger.

Initial Charging:

1. Connect the provided USB-C charging cable to the USB-C port on the power bank.
2. Connect the other end of the USB-C cable to a compatible USB wall adapter (not included).
3. The LCD display will show the charging progress, indicating the battery percentage.
4. Once the display shows 100%, the power bank is fully charged and ready for use.

5. Operating Instructions

5.1 Charging Your Device Wirelessly (Magsafe Compatible)

This power bank is designed for seamless wireless charging with Magsafe-compatible iPhones.

1. Ensure your iPhone is Magsafe-compatible (iPhone 16/15/14/13/12 series).
2. Align the power bank with the back of your iPhone. The strong magnets will automatically snap the power bank into place, ensuring correct alignment for wireless charging.
3. Wireless charging will begin automatically. The LCD display on the power bank will show its remaining battery percentage, and your iPhone will indicate that it is charging.
4. To stop charging, simply detach the power bank from your iPhone.

Figure 5.1: The power bank supports charging through magnetic phone cases. Non-magnetic cases are not compatible.

Figure 5.2: The power bank is specifically designed for compatibility with iPhone 15/15 Plus/15 Pro/15 Pro Max, iPhone 14/13/12 Series, and Magsafe cases.

Figure 5.3: The power bank features an ultra-strong magnetic connection, non-slip surface, and an ultra-slim, compact design that does not overlap the camera.

5.2 Charging Your Device Via USB-C Cable (Wired Charging)

The USB-C port can also be used for wired charging of various devices.

1. Connect one end of a USB-C cable (or a compatible cable for your device) to the USB-C port on the power bank.
2. Connect the other end of the cable to your device.
3. Charging will begin automatically.

5.3 Pass-Through Charging

The power bank supports pass-through charging, allowing it to charge itself while simultaneously charging a connected device.

Figure 5.4: The power bank can be recharged while it is wirelessly charging a phone, ensuring no interruptions to your device's power supply.

6. LCD Display Information

The integrated LCD display provides clear information about the power bank's battery status.

• Battery Percentage: Shows the current charge level of the power bank from 0-100%.
• Charging Indicator: The display will illuminate and show increasing percentages when the power bank is being charged.
• Discharging Indicator: The display will show decreasing percentages when the power bank is charging another device.

7. Maintenance and Care

Proper maintenance ensures the longevity and optimal performance of your power bank.

• Cleaning: Use a soft, dry cloth to clean the surface of the power bank. Do not use harsh chemicals or abrasive materials.
• Storage: Store the power bank in a cool, dry place away from direct sunlight and extreme temperatures.
• Battery Health: For optimal battery health, avoid fully discharging the power bank frequently. Recharge it when the battery level is low.
• Avoid Damage: Protect the USB-C port from dust and debris. Avoid bending or twisting the charging cable excessively.

8. Troubleshooting

If you encounter issues with your power bank, refer to the following common solutions:

• Power bank not charging:
  • Ensure the USB-C cable is securely connected to both the power bank and the wall adapter.
  • Try a different USB-C cable or wall adapter.
  • Verify the wall adapter is functioning correctly and providing sufficient power.
• Device not charging wirelessly:
  • Ensure your iPhone is Magsafe-compatible and properly aligned with the power bank.
  • Remove any non-magnetic phone cases that may interfere with wireless charging.
  • Check if there are any foreign objects between the power bank and your iPhone.
  • Ensure the power bank has sufficient charge.
• Device not charging via USB-C cable:
  • Ensure the cable is securely connected to both the power bank and your device.
  • Try a different USB-C cable.
  • Ensure the power bank has sufficient charge.
• LCD display not working:
  • Try charging the power bank to see if the display reactivates.
  • If the issue persists, contact customer support.

9. Specifications

Figure 9.1: The HETP power bank features an ultra-slim design (0.5 inches thick) compared to ordinary portable chargers (0.7 inches thick), with dimensions of approximately 4.1 inches in length and 2.6 inches in width.

Figure 9.2: The power bank is designed for extended battery life, retaining 90% of its capacity after 18 months, surpassing typical industry standards of 60%.

10. Warranty and Support

HETP provides a worry-free 24-month warranty for this product. If you have any questions, concerns, or require assistance, please do not hesitate to contact our friendly customer service team. We are committed to providing easy-to-reach support.

For customer service inquiries, please refer to the contact information provided on the product packaging or the official HETP website.