AOPEN UM.JS2AA.003

AOPEN by Acer 31.5 Inch 4K UHD ZeroFrame Monitor Instruction Manual

Model: UM.JS2AA.003

1. Introduction

This manual provides essential information for the safe and efficient use of your AOPEN by Acer 31.5 Inch 4K UHD ZeroFrame Monitor. Please read these instructions thoroughly before operating the device and retain them for future reference. This monitor features a 31.5-inch 4K UHD (3840 x 2160) display, AMD FreeSync technology, HDR 10 support, and AOPEN VisionCare™ for enhanced viewing comfort.

Front view of the AOPEN 31.5 inch 4K UHD monitor with a scenic background.

Figure 1.1: Front view of the AOPEN 31.5 inch 4K UHD monitor, showcasing its ZeroFrame design and vibrant display.

2. Safety Information

Observe the following safety precautions to prevent damage to the monitor and ensure user safety:

  • Do not expose the monitor to rain, moisture, or extreme temperatures.
  • Ensure proper ventilation around the monitor to prevent overheating.
  • Use only the power adapter supplied with the monitor.
  • Avoid placing heavy objects on the power cord or monitor.
  • Disconnect the power cable from the outlet before cleaning.
  • Do not attempt to service the monitor yourself. Refer all servicing to qualified personnel.

3. Package Contents

Verify that all items are present in the package:

  • AOPEN 31.5 Inch 4K UHD Monitor
  • Monitor Stand (Base and Neck)
  • Power Adapter and Power Cord
  • HDMI Cable
  • Quick Start Guide (This document)

4. Setup

4.1. Assembling the Monitor Stand

  1. Carefully place the monitor face down on a soft, clean surface to prevent screen damage.
  2. Attach the stand neck to the monitor's mounting point. Ensure it clicks securely into place.
  3. Connect the stand base to the stand neck, typically by aligning and tightening a screw from the bottom of the base.
  4. Gently lift the monitor and place it on a stable, flat surface.

4.2. Connecting the Monitor

Connect the monitor to your computer and power source using the provided cables.

  • Power Connection: Connect the power adapter to the monitor's power input, then plug the power cord into a wall outlet.
  • Video Connection: Connect one end of the HDMI cable (included) to the HDMI port on your computer and the other end to one of the HDMI 2.0 ports on the monitor. Alternatively, use a DisplayPort 1.2 cable (not included) to connect to the DisplayPort on the monitor for optimal performance.
Back view of the AOPEN monitor showing the DisplayPort, two HDMI ports, and VESA wall mount points.

Figure 4.1: Rear view of the monitor highlighting the DisplayPort, HDMI ports, and VESA mounting area.

Close-up of the monitor's power input port with a power cable connected.

Figure 4.2: Power input connection on the monitor.

5. Operating Instructions

5.1. Power On/Off

Press the power button, located on the right side bottom of the display, to turn the monitor on or off. A faint blue light indicates the monitor is powered on.

5.2. On-Screen Display (OSD) Menu

The OSD menu allows you to adjust various monitor settings. Use the buttons located on the right side bottom of the display to navigate and select options within the OSD menu.

5.3. Display Settings

Adjust settings such as brightness, contrast, color temperature, and input source through the OSD menu to optimize your viewing experience.

5.4. AMD FreeSync Technology

This monitor supports AMD FreeSync, which synchronizes the monitor's refresh rate with your graphics card's frame rate. This technology helps eliminate screen tearing and stuttering during fast-paced visuals, providing a smoother gaming and viewing experience. Ensure FreeSync is enabled in your graphics card settings and on the monitor via the OSD menu.

Comparison image showing a snowboarder with and without AMD FreeSync, illustrating tear-free viewing.

Figure 5.1: Visual demonstration of AMD FreeSync reducing screen tearing.

5.5. HDR 10 Support

The monitor supports HDR 10, offering a wider range of colors and contrast for more vivid and realistic images. Ensure your content and graphics card support HDR for this feature to function.

5.6. AOPEN VisionCare™

AOPEN VisionCare™ incorporates several technologies designed to reduce eye strain during prolonged use. These features include Low Blue Light and Flicker-less technology, promoting a more comfortable viewing experience.

Illustration of AOPEN VisionCare technology protecting eyes from screen glare and blue light.

Figure 5.2: AOPEN VisionCare™ technology for eye protection.

5.7. Tilt Adjustment

The monitor stand allows for ergonomic tilt adjustment from -5° to 15°. Gently adjust the top or bottom edge of the monitor to achieve your desired viewing angle.

6. Maintenance

6.1. Cleaning the Monitor

  • Always unplug the monitor from the power outlet before cleaning.
  • Use a soft, lint-free cloth lightly dampened with water or a mild, non-abrasive screen cleaner.
  • Do not spray cleaner directly onto the screen.
  • Wipe the screen gently to remove dust and smudges.
  • For the monitor casing, use a soft, dry cloth.

6.2. Storage

If storing the monitor for an extended period, disconnect all cables and pack it in its original packaging to protect it from dust and physical damage. Store in a cool, dry place.

7. Troubleshooting

If you encounter issues with your monitor, refer to the following common problems and solutions:

ProblemPossible Solution
No powerEnsure the power cable is securely connected to the monitor and a working power outlet. Check the power adapter.
No signalVerify that the video cable (HDMI or DisplayPort) is correctly connected to both the monitor and the computer. Ensure the correct input source is selected via the OSD menu.
Image flickering or unstableCheck video cable connections. Adjust refresh rate settings on your computer. Ensure AMD FreeSync is properly configured if applicable.
Colors appear incorrectAdjust color settings (brightness, contrast, color temperature) through the OSD menu. Reset to factory defaults if necessary.

8. Specifications

FeatureDetail
Screen Size31.5 Inches
Resolution4K UHD (3840 x 2160)
Panel TypeVA Display
Refresh Rate60Hz
Response Time4ms (G to G)
HDR SupportHDR 10
Adaptive SyncAMD FreeSync Technology
Ports1 x DisplayPort 1.2, 2 x HDMI 2.0
VESA Mounting75 x 75mm
Ergonomic Tilt-5° to 15°
Dimensions (LxWxH)8.81 x 28.15 x 20.18 inches
Weight12.26 pounds
Diagram showing the dimensions of the AOPEN 31.5 inch monitor: 28.15 inches wide, 20.18 inches high, and 8.81 inches deep.

Figure 8.1: Monitor dimensions.

9. Warranty and Support

For warranty information and technical support, please refer to the official AOPEN or Acer website, or contact their customer service. Keep your purchase receipt as proof of purchase for warranty claims.

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