1. Introduction
This user manual provides detailed instructions for the SARO GT-5000 4K Ultra HD Android 11 Media Box. It covers setup, operation, maintenance, and troubleshooting to ensure optimal performance and user experience. Please read this manual thoroughly before using the device.
1.1 Package Contents
Verify that all items listed below are included in your package:
- SARO GT-5000 Set Top Box
- Premium GT Series IR-200 Remote Control
- Two AA batteries (for the remote)
- Power Adapter
- HDMI Cable
- Quick Setup Guide

Image 1.1: SARO GT-5000 Media Box and its included remote control.
2. Setup Guide
2.1 Connecting the Device
- Connect HDMI Cable: Insert one end of the HDMI cable into the HDMI port on the SARO GT-5000 and the other end into an available HDMI input on your television.
- Connect Power Adapter: Plug the power adapter into the DC IN port on the SARO GT-5000, then plug the adapter into a wall outlet.
- Power On: The device should power on automatically. If not, press the power button on the device or the remote control.
- Select Input: On your television, select the correct HDMI input source using your TV's remote control.

Image 2.1: Rear view of the SARO GT-5000 showing connectivity ports.
2.2 Remote Control Setup
Insert the two AA batteries into the Premium GT Series IR-200 Remote Control, ensuring correct polarity. The remote is an infrared (IR) remote, requiring a direct line of sight to the GT-5000 box for optimal functionality.

Image 2.2: The Premium GT Series IR-200 Remote Control.
3. Operating Instructions
3.1 Initial Configuration
Upon first power-on, the device will guide you through an initial setup process. This typically includes:
- Language Selection: Choose your preferred language.
- Network Connection: Connect to your Wi-Fi network or an Ethernet connection. For Wi-Fi, select your network and enter the password. For Ethernet, simply connect a network cable to the LAN port.
- Google Account Sign-in: Sign in with your Google account to access the Google Play Store and other Google services.
- Date and Time Settings: Confirm or adjust the date and time.
3.2 Navigating the Android Interface
The SARO GT-5000 runs on Android 11, providing a user-friendly interface. Use the directional arrows and the "OK" button on your remote to navigate menus and select items. The "Home" button returns you to the main screen, and the "Back" button navigates to the previous screen.
3.3 Installing and Managing Applications
Access the Google Play Store from the home screen to download and install various applications, including streaming services, games, and utilities. To manage installed apps, go to Settings > Apps.
3.4 Media Playback
The device supports 4K Ultra HD resolution for high-quality media playback. You can stream content from installed applications or play media files from external storage devices connected via the USB ports or TF card slot.
4. Maintenance
4.1 Cleaning the Device
To clean the SARO GT-5000, disconnect it from the power source. Use a soft, dry cloth to wipe the exterior. Avoid using liquid cleaners or abrasive materials, as these can damage the device.
4.2 Software Updates
Periodically check for software updates to ensure your device has the latest features and security enhancements. Navigate to Settings > About > System Update to check for and install available updates.
5. Troubleshooting
This section addresses common issues you might encounter with your SARO GT-5000.
5.1 No Power
- Ensure the power adapter is securely connected to both the device and a working wall outlet.
- Verify the wall outlet is supplying power.
- Try pressing the power button on the device itself.
5.2 No Signal on TV
- Check that the HDMI cable is firmly connected to both the GT-5000 and your TV.
- Ensure your TV is set to the correct HDMI input source.
- Try a different HDMI port on your TV or a different HDMI cable.
5.3 Remote Control Not Responding
- Replace the AA batteries in the remote control.
- Ensure there is a clear line of sight between the remote and the front of the GT-5000 box. Obstructions can block the infrared signal.
- If the remote cursor function is unresponsive, try pressing the arrow cursor button again to re-engage or disengage it.
- Unplug the device from power for 30 seconds, then plug it back in to perform a reboot.
5.4 Buffering or Slow Performance
- Check your internet connection speed. A stable and fast connection is crucial for streaming 4K content.
- If using Wi-Fi, try moving the device closer to your router or connecting via an Ethernet cable for a more stable connection.
- Close any unused applications running in the background.
- Clear the cache of streaming applications (Settings > Apps > [App Name] > Clear Cache).
- Reboot the device by unplugging it for 30 seconds.
6. Specifications
Key technical specifications for the SARO GT-5000:
| Feature | Detail |
|---|---|
| Model | GT-5000 |
| Operating System | Android 11 |
| Resolution | 4K Ultra HD |
| RAM | 2GB DDR |
| Internal Storage | 16GB (Expandable) |
| Chipset | Latest Amlogic Chipset |
| Connectivity | Dual-Band Wi-Fi, Ethernet, Bluetooth 5.0 |
| Ports | HDMI, USB, TF Card Slot, DC IN, LAN |
| Compatible Devices | Television |
| Remote Control | Premium GT Series IR-200 |

Image 6.1: Exploded view illustrating the internal components of the SARO GT-5000.
7. Warranty and Support
For warranty information and technical support, please refer to the documentation included with your purchase or visit the official SARO website. Keep your proof of purchase for warranty claims.





