Cudy AX3000 Wi-Fi 6 2.5G Mesh System M3000 User Manual

1. Introduction

The Cudy AX3000 Wi-Fi 6 2.5G Mesh System M3000 is designed to provide seamless, high-speed Wi-Fi 6 coverage throughout your home. This system replaces traditional wireless routers and extenders, offering a unified network experience with enhanced performance for multiple devices. It supports internet speeds up to 2.5 Gbps and is ideal for homes requiring extensive and reliable wireless connectivity.

Image: Two Cudy M3000 mesh units, showcasing their design.

2. Package Contents

Verify that your package contains the following items:

• Cudy AX3000 Wi-Fi 6 2.5G Mesh Units (2-Pack)
• Power Adapters
• Ethernet Cable
• Quick Installation Guide
• CD (containing drivers or additional documentation)

3. Product Overview

3.1. Physical Appearance

Each Cudy M3000 mesh unit features a sleek, cylindrical design with a black finish and red accents. The front panel includes an LED indicator for status, while the rear panel houses all necessary ports and buttons.

Image: Rear view of a Cudy M3000 unit, highlighting its ports and buttons.

3.2. Ports and Buttons

• Power Port: Connects to the power adapter.
• 2.5G WAN/LAN Port: A multi-gigabit port that can function as either a WAN (for internet connection) or a LAN port. Ideal for internet subscriptions above 1 Gbps.
• 1G LAN Port: A standard Gigabit Ethernet LAN port for connecting wired devices.
• Reset Button: Used to restore the unit to factory default settings. Press and hold for approximately 5-10 seconds while the unit is powered on.
• Sync Button: Used for pairing mesh units during setup.

4. Setup Instructions

Follow these steps to set up your Cudy AX3000 Mesh System:

4.1. Initial Unit Setup (Main Router)

1. Power On: Connect one of the mesh units to a power outlet using the provided power adapter.
2. Connect to Internet: Connect an Ethernet cable from your modem or existing router's LAN port to the 2.5G WAN/LAN port on the Cudy mesh unit.
3. Wait for Boot: Allow the unit to power on and initialize. The LED indicator will change to a stable color (refer to the Quick Installation Guide for specific LED status meanings).
4. Connect to Wi-Fi: On your computer or mobile device, connect to the default Wi-Fi network name (SSID) printed on the label at the bottom of the mesh unit. The default password is also on this label.
5. Access Web Interface: Open a web browser and navigate to http://cudy.net or http://192.168.10.1. Follow the on-screen instructions to complete the initial setup, including setting a new administrator password and Wi-Fi name/password.

4.2. Adding Additional Mesh Units

To expand your Wi-Fi coverage, add the second mesh unit:

1. Power On: Place the second mesh unit in a desired location within the coverage area of the first unit and connect it to a power outlet.
2. Automatic Pairing: The second unit should automatically detect and pair with the main unit. The LED indicator will confirm successful pairing (refer to the Quick Installation Guide).
3. Manual Pairing (if needed): If automatic pairing fails, press the Sync button on both the main unit and the second unit within two minutes.

Image: Cudy mobile application dashboard for network management.

For advanced configurations or to manage your network from a mobile device, download the Cudy app from your device's app store. The app provides a user-friendly interface for setup and ongoing management.

5. Operating the Mesh System

5.1. Seamless Whole-Home Wi-Fi

The Cudy M3000 mesh system creates a single, unified Wi-Fi network name (SSID) for your entire home. Devices automatically connect to the strongest signal as you move, ensuring uninterrupted streaming and browsing.

Image: Seamless Wi-Fi roaming across different mesh units in a home.

5.2. Advanced Features

• VPN Support: The system supports various VPN protocols including WireGuard, ZeroTier, OpenVPN, PPTP, and L2TP, allowing for secure and private network connections.
• Parental Controls: Implement website domain filtering and Wi-Fi time schedules to manage internet access for specific devices or users.
• WPA3 Security: Utilizes the latest WPA3 protocol for enhanced cybersecurity.
• Guest Network: Create a separate Wi-Fi network for guests, keeping your main network secure.
• Ethernet Backhaul: For optimal performance, mesh units can be connected via Ethernet cables, providing a dedicated high-speed link between them.

Image: Supported VPN protocols for secure networking.

6. Maintenance

• Optimal Placement: For best performance, place mesh units centrally in your home, avoiding obstructions like thick walls or large metal objects. Cudy recommends ensuring no more than two wooden or brick walls, or one concrete wall, between units.
• Firmware Updates: Regularly check for and install firmware updates through the Cudy app or web interface to ensure optimal performance, security, and access to new features.
• Cleaning: Keep the units clean and free from dust to prevent overheating. Use a soft, dry cloth for cleaning.
• Restart: If you experience minor network issues, a simple restart of the mesh units and your modem can often resolve them.

7. Troubleshooting

7.1. No Internet Access

• Ensure the main mesh unit is properly connected to your modem/router and the modem/router has an active internet connection.
• Check the LED indicators on your mesh units and modem for any error states.
• Restart your modem, then the main mesh unit, and then any satellite units.

7.2. Weak Wi-Fi Signal or Dead Zones

• Relocate the satellite mesh units closer to the main unit or to areas with weak signals.
• Ensure there are no major physical obstructions (e.g., thick concrete walls, large metal appliances) between the mesh units.
• Consider using Ethernet backhaul if possible, by connecting the mesh units with an Ethernet cable for a more stable connection.

7.3. Devices Not Connecting

• Verify that you are using the correct Wi-Fi password.
• Restart the problematic device.
• If a device supports only 2.4GHz, ensure the 2.4GHz band is enabled on your mesh system.

8. Specifications

9. Warranty and Support

Cudy products come with a limited warranty. For detailed warranty information, including terms and conditions, please refer to the warranty card included in your package or visit the official Cudy website.

For technical support, troubleshooting assistance, or to download the latest firmware and user manuals, please visit the Cudy support portal:

• Cudy Official Website: www.cudy.com (Please check the website for specific support contact information.)