PlayStation Portal Remote Player User Manual

1. Introduction

The PlayStation Portal Remote Player is a dedicated device designed to provide access to games installed on your PlayStation 5 console over your home Wi-Fi network. It allows you to play your PS5 games without needing to use a television, offering a portable gaming experience within your network environment. This device integrates the core features of the DualSense wireless controller, including haptic feedback and adaptive triggers, with an 8-inch LCD screen capable of 1080p resolution at 60 frames per second.

Image 1.1: Front view of the PlayStation Portal Remote Player, showcasing its integrated screen and controller layout.

2. Setup Guide

2.1. System Requirements

• A PlayStation 5 console (Disc or Digital Edition).
• A PlayStation Network account.
• Broadband internet Wi-Fi connection with at least 5Mbps. A high-speed connection of at least 15Mbps is recommended for optimal performance.
• The PS5 console must be connected to a broadband internet connection, powered on (or in Rest Mode), and paired with your PlayStation Portal Remote Player.

2.2. Initial Pairing

1. Ensure your PS5 console is updated to the latest system software.
2. On your PS5, navigate to Settings > System > Remote Play and enable Remote Play.
3. On your PlayStation Portal, follow the on-screen instructions to connect to your Wi-Fi network.
4. Select your PS5 console from the list of available consoles. If prompted, enter the 8-digit code displayed on your PS5 screen into the PlayStation Portal.
5. Once connected, your PlayStation Portal will display the PS5 home screen, indicating successful pairing.

Image 2.1: The PlayStation Portal Remote Player positioned alongside a PlayStation 5 console, illustrating their intended use together.

3. Operating Instructions

3.1. Powering On and Off

• To power on, press and hold the PlayStation button until the screen illuminates.
• To power off, press and hold the PlayStation button, then select "Power Off" from the on-screen menu.
• The device can also enter rest mode by a short press of the PlayStation button.

3.2. Playing Games

Once connected to your PS5, you can navigate the PS5 interface and launch any compatible game installed on your console. The PlayStation Portal replicates the DualSense controller experience, including:

• Haptic Feedback: Experience realistic vibrations that simulate in-game actions and environments.
• Adaptive Triggers: Feel varying levels of force and tension in the L2 and R2 buttons, enhancing immersion in supported games.

The 8-inch LCD screen provides a clear and vibrant display for your games, running at up to 1080p resolution and 60 frames per second, depending on your network quality and the specific game.

Image 3.1: The PlayStation Portal displaying a game, highlighting its visual capabilities and integrated controls.

3.3. Audio Output

The PlayStation Portal features a 3.5mm audio jack for wired headphones. It also supports PlayStation Link wireless audio devices for a low-latency audio experience.

4. Maintenance

4.1. Cleaning

To clean the device, use a soft, dry cloth. For the screen, a microfiber cloth is recommended. Avoid using harsh chemicals, abrasive cleaners, or excessive moisture, as these can damage the device.

4.2. Battery Care

The PlayStation Portal contains a built-in Lithium-Ion battery. To prolong battery life, avoid exposing the device to extreme temperatures. Charge the device regularly, but avoid leaving it fully discharged for extended periods.

4.3. Screen Protection

The 8-inch screen is a critical component. Consider using a screen protector or a protective case to prevent scratches and damage, especially during transport.

5. Troubleshooting

5.1. Connectivity Issues

If you experience difficulty connecting or maintaining a stable connection:

• Ensure your PS5 is powered on or in Rest Mode and connected to the internet via a broadband connection.
• Verify your Wi-Fi network meets the minimum speed requirements (5Mbps upload/download, 15Mbps recommended).
• Remote Play uses UDP Port 8572. Ensure this port is open on your router. Consult your Internet Service Provider (ISP) or router manufacturer for assistance with router settings.
• Check your NAT Type. If your network uses NAT Type 3, you may encounter connectivity issues. You can check your NAT Type in the Remote Play app settings on your PC, Mac, or mobile device. Contact your ISP or mobile carrier if you need to change your NAT Type.

Image 5.1: Troubleshooting guide for connectivity issues, focusing on network requirements and NAT type configuration.

5.2. Performance Issues (Lag, Stuttering)

• A stable and fast Wi-Fi connection is crucial. Ensure your PlayStation Portal is within range of your Wi-Fi router.
• Minimize network congestion by reducing other devices using bandwidth on your network.
• For optimal performance, connect your PS5 console to your router via an Ethernet cable instead of Wi-Fi.

5.3. PS5 Not Found

Ensure your PS5 console is not fully powered off. It must be either powered on or in Rest Mode for the PlayStation Portal to connect. Also, confirm that Remote Play is enabled in your PS5 system settings.

6. Specifications

7. Safety Information

• Do not expose the device to water or excessive moisture.
• Avoid extreme temperatures, direct sunlight, or heat sources.
• Do not attempt to disassemble or modify the device. This may void your warranty and cause damage.
• Keep out of reach of small children.
• Use only approved charging cables and adapters.

8. Warranty and Support

For detailed warranty information and technical support, please refer to the official PlayStation support website or contact Sony Interactive Entertainment customer service. Keep your proof of purchase for warranty claims.

Official PlayStation Support: www.playstation.com/support