1. Introduction
This manual provides essential instructions for setting up, operating, maintaining, and troubleshooting your HP 17.3" HD+ Laptop Computer, Model 17-CN. Please read this guide thoroughly to ensure proper use and longevity of your device.
Figure 1: Front view of the HP 17.3" HD+ Laptop Computer. This image displays the laptop open, revealing the 17.3-inch HD+ display, keyboard, and touchpad. The screen shows a vibrant desktop background with an Intel Core i7 and Windows 11 logo overlay.
2. Initial Setup
2.1 Unpacking and Inspection
Carefully remove all components from the packaging. Verify that all items listed in the packing slip are present and undamaged. The box should contain the HP Laptop and the AC power adapter.
2.2 Connecting the Power Adapter
Connect the AC power adapter to the laptop's power port and then plug it into a wall outlet. It is recommended to fully charge the battery before initial use.
2.3 Powering On
Open the laptop lid and press the power button, typically located on the top right of the keyboard deck. The laptop will begin its boot sequence.
2.4 Initial Windows 11 Home Setup
Follow the on-screen prompts to complete the Windows 11 Home setup process. This includes selecting your region, keyboard layout, connecting to a network, and creating a user account.
2.5 Connecting to a Network
During the Windows setup or afterward, connect to a Wi-Fi network. The laptop supports Realtek Wi-Fi 5 (802.11ac). Navigate to Settings > Network & internet > Wi-Fi to select your network and enter the password.
3. Operating Your Laptop
3.1 Keyboard and Touchpad
The laptop features a full-size island-style Natural Silver keyboard with a numeric keypad for efficient data entry. The Precision Touchpad supports multi-touch gestures for navigation.
3.2 External Ports and Connections
Your HP laptop is equipped with various ports for connecting external devices:
- 1 USB Type-C 5Gbps signaling rate: For data transfer and connecting compatible USB-C devices.
- 2 USB Type-A 5Gbps signaling rate: For connecting standard USB devices like mice, keyboards, or external drives.
- 1 HDMI 1.4b: For connecting to external displays or projectors.
- 1 Headphone/microphone combo: For audio input and output.
- 1 AC smart pin: For connecting the power adapter.
Figure 2: Side view of the HP laptop, illustrating the various ports available for connectivity. This image highlights the USB ports, HDMI port, and audio jack on the side of the laptop.
3.3 Display and Graphics
The 17.3" diagonal HD+ (1600 x 900) BrightView display provides clear visuals. Graphics are handled by the integrated Intel Iris Xe Graphics.
Figure 3: The HP laptop screen displaying the Windows 11 Start Menu. This image shows the modern interface of Windows 11, including pinned applications and the search bar.
3.4 Audio
The laptop is equipped with dual speakers for audio output. For private listening or communication, use the headphone/microphone combo jack.
3.5 Battery Management
The laptop uses a 3-cell, 41 Wh Lithium-ion prismatic battery. It supports fast charging, allowing approximately 50% charge in 45 minutes. To optimize battery life, adjust power settings in Windows and disconnect the charger once fully charged for extended periods of use.
4. Maintenance and Care
4.1 Cleaning Your Laptop
Use a soft, lint-free cloth slightly dampened with water or a screen cleaner to clean the display. For the keyboard and chassis, use a soft, dry cloth. Avoid harsh chemicals or abrasive materials.
4.2 Software Updates
Regularly check for and install Windows updates and driver updates to ensure optimal performance and security. Go to Settings > Windows Update to manage updates.
4.3 Storage Management
Your laptop comes with a 2TB PCIe NVMe M.2 SSD. Periodically review your stored files and uninstall unused applications to maintain free space and system responsiveness.
5. Troubleshooting Common Issues
- Laptop does not power on: Ensure the AC adapter is securely connected to both the laptop and a working power outlet. Try a different outlet. If the battery is completely drained, it may take a few minutes to show signs of life after connecting the charger.
- No display on screen: Check if the laptop is powered on. If connected to an external monitor, ensure the correct display output is selected (often via function keys like Fn+F4).
- Wi-Fi connection issues: Verify that Wi-Fi is enabled in Windows settings. Restart your router and the laptop. Ensure you are within range of your Wi-Fi network.
- Slow performance: Close unnecessary applications. Check for background processes using Task Manager (Ctrl+Shift+Esc). Ensure sufficient free storage space and that Windows is up to date.
- Peripheral not recognized: Ensure the device is properly connected to the correct port. Try connecting it to a different port or restarting the laptop.
For more complex issues, refer to the HP support website or contact customer service.
6. Technical Specifications
| Feature | Specification |
|---|---|
| Operating System | Windows 11 Home |
| Processor | 12th Gen Intel Core i7-1255U (up to 4.7GHz, 10 Cores, 12 Threads, 12M Cache) |
| Graphics | Intel Iris Xe Graphics |
| Memory (RAM) | 64GB DDR4 SDRAM |
| Storage | 2TB PCIe NVMe M.2 SSD |
| Display | 17.3" diagonal, HD+ (1600 x 900), BrightView, 250 nits |
| Wireless Connectivity | Realtek Wi-Fi 5 (2x2) and Bluetooth 5 Combo |
| Ports | 1 USB Type-C 5Gbps, 2 USB Type-A 5Gbps, 1 HDMI 1.4b, 1 Headphone/microphone combo, 1 AC smart pin |
| Audio | Dual speakers |
| Webcam | HP True Vision 720p HD camera |
| Battery | 3-cell, 41 Wh Lithium-ion prismatic |
| Dimensions (W x D x H) | 15.78 x 10.15 x 0.78 inches |
| Weight | 5.25 lb |
| Color | Natural Silver |
7. Warranty and Support
Your HP laptop comes with a standard limited warranty. For detailed information regarding warranty terms, conditions, and duration, please refer to the warranty documentation included with your product or visit the official HP support website. For technical assistance, driver downloads, and further support resources, please visit support.hp.com.