Hitron Ultimate WiFi Boost Bundle User Manual

Introduction

This user manual provides comprehensive instructions for setting up, operating, and maintaining your Hitron Ultimate WiFi Boost Bundle. This bundle includes the Hitron CODA56 Multi-Gigabit Modem and HTEM5 Multi-Gigabit MoCA Adapters, designed to enhance your internet experience with lightning-fast speeds and improved WiFi network performance. Please read this manual carefully before installation and use.

Package Contents

Verify that all items are present in your package:

• 1 x Hitron CODA56 Multi-Gigabit Modem
• 2 x Hitron HTEM5 Multi-Gigabit MoCA Adapters
• 1 x Power Adapter for CODA56 Modem
• 2 x Power Adapters for HTEM5 MoCA Adapters
• 1 x Ethernet Cable
• 2 x Coaxial Cables

Image: The Hitron CODA56 Multi-Gigabit Modem (left) and two HTEM5 Multi-Gigabit MoCA Adapters (right), illustrating the complete bundle.

Product Overview

Hitron CODA56 Multi-Gigabit Modem

The CODA56 is a high-performance DOCSIS 3.1 cable modem designed for ultra-fast internet speeds. It supports internet plans up to 2.5 Gbps, providing 10x faster speeds than DOCSIS 3.0. This modem is ideal for demanding online activities such as 4K streaming, online gaming, and large file downloads.

• DOCSIS 3.1 Technology: Ensures compatibility with the latest cable internet standards.
• 2.5 Gbps Ethernet Port: Connects to your router or computer for high-speed wired connections.
• LED Indicators: Provide status updates for power, upstream, downstream, and internet connectivity.

Image: Front and rear views of the CODA56 modem, showing LED indicators and port layout (coaxial, 2.5G Ethernet, power).

Hitron HTEM5 Multi-Gigabit MoCA Adapters

The HTEM5 MoCA Adapters utilize your home's existing coaxial cabling to create a high-speed Ethernet backbone. This allows you to extend your network's reach and improve the performance of your Mesh WiFi system by providing a wired backhaul connection between your WiFi pods, eliminating dead zones and buffering.

• MoCA 2.5 Technology: Delivers speeds up to 2.5 Gbps over coaxial cables.
• Enhances Mesh WiFi: Provides a stable, high-speed connection between WiFi mesh pods.
• Easy Integration: Works seamlessly with your existing coaxial network without interfering with TV services.

Image: A pair of Hitron HTEM5 MoCA Adapters, showing their compact design and LED indicators.

Setup Guide

1. CODA56 Multi-Gigabit Modem Setup

1. Connect Coaxial Cable: Connect one end of a coaxial cable to the Cable port on the CODA56 modem and the other end to a wall coaxial outlet. Ensure the connection is secure.
2. Connect Ethernet Cable: Connect one end of the provided Ethernet cable to the 2.5G Ethernet port on the CODA56 modem. Connect the other end to the WAN/Internet port of your WiFi router or directly to your computer's Ethernet port.
3. Connect Power Adapter: Plug the power adapter into the Power port on the CODA56 modem and then into an electrical outlet.
4. Power On: The modem will automatically power on. Wait for the LED indicators (Power, Upstream, Downstream, Internet) to stabilize. The Internet LED should turn solid green, indicating a successful connection.
5. Activate Service: Contact your Internet Service Provider (ISP) to activate the CODA56 modem. You will need to provide them with the modem's MAC address, usually found on a sticker on the bottom or back of the device.

Note: The CODA56 modem is certified to work with major cable ISPs including Comcast Xfinity, Charter Spectrum, Cox Gigablast, Cable One Sparklight, Zito Media, Astound, Grande, RCN, and Wave. It is not compatible with AT&T, Verizon, CenturyLink, DSL Providers, DISH, DirecTV, or any bundled voice service.

2. HTEM5 Multi-Gigabit MoCA Adapters Setup

These adapters are designed to enhance your Mesh WiFi system by providing a wired backhaul connection.

1. First MoCA Adapter (Near Router/Modem):
   • Connect one end of a coaxial cable to a wall coaxial outlet and the other end to the "Coax In" port on the first HTEM5 adapter.
   • Connect an Ethernet cable from the Ethernet port on the HTEM5 adapter to an available LAN port on your WiFi router or the CODA56 modem.
   • Plug in the power adapter to the HTEM5 and an electrical outlet.
2. Second MoCA Adapter (Near Mesh WiFi Pod):
   • Locate a coaxial outlet near your Mesh WiFi pod. Connect one end of a coaxial cable to this outlet and the other end to the "Coax In" port on the second HTEM5 adapter.
   • Connect an Ethernet cable from the Ethernet port on this HTEM5 adapter to the Ethernet backhaul port on your Mesh WiFi pod.
   • Plug in the power adapter to the HTEM5 and an electrical outlet.
3. Verify Connection: The MoCA LED indicator on both HTEM5 adapters should turn solid green, indicating a successful MoCA network connection.

Image: An illustration demonstrating how HTEM5 MoCA Adapters connect two Mesh WiFi Pods using existing coaxial wiring within a home, enabling high-speed data transfer.

Operating Instructions

CODA56 Modem LED Indicators

HTEM5 MoCA Adapter LED Indicators

Maintenance

• Cleaning: Gently wipe the devices with a soft, dry cloth. Do not use liquid cleaners or aerosol sprays.
• Ventilation: Ensure the devices are placed in a well-ventilated area to prevent overheating. Do not block ventilation openings.
• Firmware Updates: Firmware updates for the CODA56 modem are typically managed by your Internet Service Provider. For HTEM5 adapters, check the Hitron support website for any available updates.
• Optimal Placement: For best performance, ensure coaxial and Ethernet cables are securely connected and not excessively bent or kinked.

Troubleshooting

• No Internet Connection (CODA56):
  • Check all cable connections (coaxial, Ethernet, power).
  • Verify that all CODA56 LEDs are solid green. If not, power cycle the modem by unplugging it for 30 seconds and plugging it back in.
  • Contact your ISP to confirm service activation and check for network outages in your area.
• Slow Internet Speeds:
  • Ensure your internet plan supports the speeds you expect.
  • Check for interference from other devices.
  • If using WiFi, ensure your router is optimally placed and consider using the HTEM5 adapters for wired backhaul to your mesh system.
• HTEM5 MoCA Adapters Not Connecting:
  • Ensure both HTEM5 adapters are powered on and their MoCA LEDs are solid green.
  • Verify coaxial cable connections are secure at both ends.
  • Ensure the coaxial outlets are active and part of the same coaxial network within your home.
  • Check for MoCA filters at your service entrance if you experience issues, as they might block the signal.
• Device Not Recognized:
  • Ensure the Ethernet cable is securely connected to both the Hitron device and the connected device (router, PC, mesh pod).
  • Try a different Ethernet cable.
  • Restart the connected device.

Image: A user enjoying lag-free streaming and gaming on a tablet, highlighting the performance benefits of the Hitron bundle when properly set up and maintained.

Specifications

Warranty and Support

For product support, technical assistance, or warranty inquiries, please contact Hitron Customer Service. While specific warranty details are not provided in this manual, standard manufacturer warranties typically cover defects in materials and workmanship for a limited period from the date of purchase.

You can find more information and support resources on the official Hitron website or by visiting the Hitron Store on Amazon:

Visit the Hitron Store