ANNKE C800 4K PoE Security Camera Instruction Manual

1. Introduction

This manual provides detailed instructions for the installation, operation, and maintenance of your ANNKE C800 4K PoE Security Camera. Please read this manual thoroughly before using the product to ensure proper setup and functionality. This camera is designed for reliable outdoor surveillance, offering advanced features such as 4K resolution, AI human/vehicle detection, and flexible night vision modes.

2. What's in the Box

Carefully unpack the box and ensure all items are present. If any items are missing or damaged, please contact ANNKE support.

• 1 x 8MP Wired PoE Security Camera
• 1 x 1m/3.2ft Ethernet Cable
• 1 x Waterproof Lid
• 1 x Mounting Screws Kit
• 1 x Surveillance Sign

Image: ANNKE C800 4K PoE Security Camera and its accessories.

3. Product Overview

The ANNKE C800 is a high-performance 4K PoE security camera designed for robust surveillance. It features a 4mm lens, advanced image processing, and intelligent detection capabilities.

Key Features:

• 4K Ultra HD Resolution: Provides clear and detailed video footage.
• AI Human/Vehicle Detection: Reduces false alarms by accurately identifying human and vehicle movement.
• Smart Dual Light Night Vision: Offers three switchable night modes: smart light, white light, and IR light for enhanced visibility in low-light conditions.
• Built-in Microphone: Enables audio recording for comprehensive surveillance.
• IP67 Weatherproof: Durable metal housing designed to withstand various weather conditions.
• H.265+ Video Format: Efficient compression technology to save bandwidth and storage space.

Image: Detailed diagram showing the camera's bracket, 4.0mm lens, spotlight, IR sensor, waterproof lid, waterproof network cable, power input, reset button, and SD card slot.

Image: Visual comparison demonstrating the superior clarity of 4K Ultra HD resolution compared to 2K Quad HD and 1080p Full HD.

Image: Illustration of the three intelligent night vision modes: Black & White Vision, Color Night Vision, and Smart Dual Light, making the night as clear as day.

Image: Depiction of intelligent motion detection, highlighting AI human and vehicle detection for accurate alerts via app push, email, and buzzer.

4. Setup

Follow these steps to set up your ANNKE C800 4K PoE Security Camera.

4.1 Physical Installation

1. Choose a Location: Select a suitable indoor or outdoor location for optimal surveillance coverage. Ensure the camera is within reach of a PoE connection.
2. Mount the Camera: Use the provided mounting screws kit and drill template to securely attach the camera to a wall or ceiling.
3. Connect PoE Cable: Connect one end of the Ethernet cable to the camera's PoE port and the other end to a PoE NVR or PoE switch.
4. Waterproof Connection: Use the included waterproof lid to protect the Ethernet connection from moisture, especially for outdoor installations.

Image: Diagram illustrating stable wired PoE connection options: directly to an ANNKE PoE NVR or via a PoE Switch.

4.2 App Setup (ANNKE Vision)

1. Download the App: Search for "ANNKE Vision" on the App Store (iOS) or Google Play (Android) and install it.
2. Register/Login: Open the app, agree to the terms, and register a new account or log in with an existing one.
3. Add Device: The app should automatically detect the camera once it's powered on and connected to the network. Follow the on-screen prompts to add the device. You may need to enter a password for the device.
4. Initialize Storage: If using a microSD card (not included), navigate to the camera settings in the app and initialize the storage to enable continuous recording.

Image: A hand holding a smartphone displaying the ANNKE Vision app interface for easy remote control and viewing.

5. Operating Instructions

Once your camera is set up, you can access and manage it through the ANNKE Vision app.

5.1 Live View & Playback

• Live View: Open the ANNKE Vision app and select your camera to view the live feed. You can switch between different resolution modes (HD, Standard, Basic).
• Playback: Access recorded footage through the playback feature. You can scroll through the timeline to find specific events or dates.
• Record & Share: Record live footage or save recorded clips directly to your phone for sharing.

Image: Screenshot of the ANNKE Vision app displaying a video playback timeline, allowing users to navigate through recorded footage.

5.2 Motion Detection Settings

• Enable Notifications: In the app settings, enable push notifications to receive alerts for motion detection events.
• Draw Motion Detection Area: Define specific areas within the camera's view where motion detection should be active, reducing false alarms from irrelevant zones.
• Adjust Sensitivity: Customize the motion detection sensitivity level (Low, Medium, High) to suit your environment.

Image: Aerial view of a property with a swimming pool, showing specific areas highlighted for motion detection monitoring.

6. Maintenance

Regular maintenance ensures optimal performance and longevity of your security camera.

• Cleaning: Periodically clean the camera lens with a soft, dry cloth to remove dust and smudges. Avoid abrasive cleaners.
• Firmware Updates: Check the ANNKE Vision app regularly for firmware updates to ensure your camera has the latest features and security enhancements.
• Cable Inspection: Inspect all cables and connections for any signs of wear or damage, especially for outdoor installations. Ensure waterproof lids are securely in place.
• Storage Management: If using a microSD card, periodically review and manage stored footage to prevent it from filling up.

Image: The ANNKE C800 camera, emphasizing its built-in noise-cancelling microphone for audio recording and its IP67 dust and weatherproof rating.

7. Troubleshooting

If you encounter issues with your camera, refer to the following common troubleshooting steps:

• No Power/Video: Ensure the PoE cable is securely connected to both the camera and the NVR/switch. Verify the NVR/switch is powered on.
• Offline in App: Check your network connection. Restart the camera and your router. Ensure the camera's firmware is up to date.
• False Motion Alarms: Adjust the motion detection area and sensitivity settings in the ANNKE Vision app.
• Poor Image Quality: Clean the camera lens. Ensure the camera is set to 4K resolution in the app. Check for obstructions in the camera's field of view.
• Cannot Access SD Card: Ensure the microSD card is correctly inserted and initialized through the app settings.

8. Specifications

Image: Visual representation of H.264 versus H.265+ video compression, showing H.265+ uses significantly less storage.

9. Warranty and Support

ANNKE products are designed for reliability. For warranty information and technical support, please refer to the official ANNKE website or contact their customer service directly. Lifetime technical support is provided.