Product Overview
The Burrki Neck and Shoulder Massager, Model JSS-318, is a versatile cordless device designed to provide deep tissue kneading shiatsu massage with optional heat therapy. It is engineered for use on various body parts, including the neck, shoulders, back, traps, legs, and other areas requiring muscle relaxation and tension relief.

Figure 1: Front view of the Burrki Neck and Shoulder Massager, highlighting its ergonomic design and control panel.
Safety Information
To ensure safe operation and prevent injury or damage to the device, please read and adhere to the following safety guidelines:
- Electrical Shock Risk: Do not use the massager near water or in wet environments. Keep the device dry at all times.
- Misuse Precautions: Avoid applying excessive pressure or using the device on sensitive, inflamed, or injured skin areas. Consult a healthcare professional before use if you have pre-existing medical conditions, are pregnant, or have a pacemaker.
- Do not attempt to disassemble or repair the device yourself. Refer all servicing to qualified personnel.
- Keep out of reach of children and pets.
- Unplug the device when not in use and before cleaning.
Product Features

Figure 2: The massager features 4D kneading shiatsu nodes designed to imitate human hand massage for deep tissue relief on the neck and shoulders.
Figure 3: Integrated fast heat therapy helps to increase blood circulation and relax muscles, enhancing the massage experience.
Figure 4: The intuitive control panel allows for easy operation, including Power On/Off, selection of 2 massage modes, Heating On/Off, and adjustment of 2 intensity levels.
Figure 5: This massager is cordless and rechargeable, offering up to 100 minutes of running time per charge. It also features a 10-minute auto-off function for safety and energy conservation.
Figure 6: The versatile design allows for full-body massage, including upper back and shoulders, lower back, neck, arms, thighs, and feet and calves.
Setup
- Charge the Device: Fully charge the massager before its first use. Connect the charging cable to the device and a suitable power source. The indicator light will show charging status.
- Familiarize with Controls: Locate the Power, Mode, Heating, and Intensity buttons on the control panel.
Operating Instructions
- Position the Massager: Place the massager around your neck, shoulders, or desired body part. Secure it with the locking strap if applicable, or hold the arm straps to adjust pressure.
- Power On: Press the Power button to turn on the device.
- Select Massage Mode: Press the 'M' (Mode) button to cycle through the two available massage modes: Deep Massage and Soothing Massage.
- Adjust Intensity: Press the 'II' (Intensity) button to select between the two intensity levels.
- Activate Heat: Press the 'SSS' (Heating) button to turn the heat function on or off. The heat indicator light will illuminate when active.
- Enjoy Massage: The massager will operate for 10 minutes before automatically shutting off. You may restart it for additional sessions as desired, up to 100 minutes per full charge.
- Power Off: Press the Power button again to turn off the device manually.
Maintenance
- Cleaning: To clean the device, wipe it with a soft, damp cloth. Do not use abrasive cleaners or immerse the device in water. Ensure the massager is completely dry before storing or recharging.
- Storage: Store the massager in a cool, dry place away from direct sunlight and extreme temperatures.
- Battery Care: For optimal battery life, avoid fully discharging the battery frequently. Recharge the device regularly, even if not in frequent use.
Troubleshooting
| Problem | Possible Cause | Solution |
|---|---|---|
| Massager does not turn on. | Battery is depleted. | Charge the device fully. |
| Heat function is not working. | Heat function is not activated. | Press the 'SSS' (Heating) button to turn it on. Ensure the device is powered on. |
| Massage feels weak or stops. | Low battery or auto-off activated. | Recharge the device. If auto-off, restart the device. |
| Device makes unusual noise. | Internal mechanism issue. | Discontinue use and contact customer support. |
Specifications
- Brand: Burrki
- Model Number: JSS-318
- Product Dimensions: 9 x 6 x 5 inches
- Item Weight: 3.15 Pounds
- Power Source: Battery Powered
- Batteries: 1 A battery required (included)
- Material: Polyester
- Manufacturer: Burrki
- Date First Available: September 18, 2023
Warranty and Support
This product comes with a standard manufacturer's warranty. For detailed warranty information, technical support, or service inquiries, please refer to the contact information provided with your purchase or visit the official Burrki website. Please retain your proof of purchase for warranty claims.





