Jinvocloud Tuya Zigbee 3.0 Hub/Wired Gateway User Manual

1. Introduction

This user manual provides comprehensive instructions for the Jinvocloud Tuya Zigbee 3.0 Hub/Wired Gateway. This device serves as a central control unit for your smart home, enabling seamless communication between various Zigbee smart devices and allowing for remote control and automation through the Tuya Smart or Smart Life applications, as well as voice control via Alexa and Google Home Assistant.

Figure 1: Jinvocloud Tuya Zigbee 3.0 Hub/Wired Gateway. This image shows the compact white square device with a USB-C port, an Ethernet port, and a small button on one side.

2. Package Contents

Verify that all items are present in the package:

• 1 x POE Zigbee Wired Gateway
• 1 x USB Charging Cable
• 1 x Network Cable
• 1 x User Manual (this document)

3. Setup and Installation

3.1 Powering the Gateway

The Zigbee Gateway can be powered using two methods:

1. USB Power: Connect the provided USB charging cable to the USB-C port on the gateway and plug the other end into a standard 5V 1A USB power adapter (not included).
2. Power over Ethernet (PoE): Connect the provided network cable to the Ethernet port on the gateway. If your network switch supports PoE (12V-48V), the gateway will receive both power and network connectivity through this single cable. A PoE switch is sold separately.

Figure 2: Diagram illustrating PoE power supply. The gateway is connected via an Ethernet cable to a laptop, with a cloud icon indicating network connection, and a USB cable also connected to the laptop, showing dual power options.

Figure 3: Image showing the gateway connected via an Ethernet cable, highlighting its support for PoE (12-48V) power input without needing an extra power supply.

3.2 Network Configuration

For remote APP control and voice control, the gateway requires network configuration. Ensure your mobile phone and the gateway are connected to the same 2.4GHz Wi-Fi network during the initial setup. 5GHz Wi-Fi networks are not supported.

The gateway supports Zigbee2MQTT and IFTTT protocols for advanced integration.

4. Operation

4.1 App Control (Tuya Smart / Smart Life)

The Jinvocloud Zigbee Gateway works seamlessly with the Tuya Smart App and Smart Life App. Download either app from your device's app store (available for iOS and Android).

1. Add Device: Open the app, navigate to add a new device, and select the Zigbee Gateway. Follow the on-screen instructions to pair the gateway with your app.
2. Add Zigbee Devices: Once the gateway is connected, you can add various Tuya Zigbee smart devices (e.g., sensors, lights, switches) to the gateway through the app. The gateway supports up to 128 connections.
3. Remote Control: Control connected devices anytime, anywhere using the app.
4. Group Control: Group multiple devices for simultaneous control.
5. Timing Function: Set schedules and timers for your smart devices to automate operations and save power.

Figure 4: The Zigbee wired smart gateway shown with various smart home logos including Google Assistant, Alexa, Zigbee 3.0, Zigbee2MQTT, IFTTT, Tuya, and Smart Life, alongside screenshots of the mobile app interface for adding and managing devices.

Figure 5: A hand holding a smartphone displaying the Smart Life app, with the Zigbee gateway in the background, illustrating the APP Remote Control feature.

Figure 6: The gateway surrounded by icons of various smart sensors (PIR motion sensor, temperature sensor, door sensor, water leakage sensor, vibration sensor), demonstrating the timing function for smart schedule timers.

Figure 7: An image detailing the smart home control center features accessible via the phone app, including remote control, timer switch, and smart linkage capabilities, with an accompanying app screenshot.

4.2 Voice Control (Alexa / Google Home Assistant)

The gateway is compatible with Amazon Alexa Echo and Google Home Assistant. Link your Tuya Smart or Smart Life account to your voice assistant app to enable voice commands for your connected devices.

Figure 8: A living room scene showing the gateway next to an Amazon Echo device, with a temperature and humidity sensor displayed, demonstrating intelligent linkage and voice control (e.g., "Alexa, What is the indoor temperature and humidity?").

4.3 Smart Linkage and Automation

Create automated scenarios and smart linkages between your Zigbee devices. For example, you can set up a rule to automatically turn off the air conditioner when a window is opened, using a door sensor linked through the gateway.

Figure 9: A diagram showing how the gateway can link a door sensor to an air conditioner, enabling automatic shutdown of the AC when a window is opened, illustrating smart automation.

Figure 10: A floor plan diagram showing the gateway and multiple rooms, each with a Zigbee icon, illustrating the ability to control all smart devices remotely throughout the house.

Figure 11: An illustration showing the gateway at the center, surrounded by various smart devices (lights, fans, curtains, water leakage sensor, vibration sensor, PIR motion sensor), indicating that one gateway controls smart devices throughout the house with a transmission distance of 50-100 meters (open space). It also notes that gateway sub-devices can still be controlled without a network.

5. Maintenance

• Keep the gateway in a dry environment, away from direct sunlight and extreme temperatures.
• Clean the device with a soft, dry cloth. Do not use liquid cleaners or aerosols.
• Ensure proper ventilation around the device to prevent overheating.
• Regularly check for firmware updates through the Tuya Smart or Smart Life app to ensure optimal performance and security.

6. Troubleshooting

If problems persist, refer to the official Tuya Smart or Smart Life app support resources, or contact Jinvocloud customer support.

7. Specifications

Figure 12: An image displaying the product's physical dimensions (79x79x22mm) and key technical parameters such as power input, working temperature, humidity, memory, and maximum number of connections.

8. Support and Warranty

8.1 Customer Support

For technical assistance or inquiries, please contact Jinvocloud customer support. You may also find additional resources and FAQs on the official Jinvocloud brand store:

Visit the Jinvocloud Store on Amazon

A digital version of this user manual is available for download:

Download User Manual (PDF)

8.2 Warranty Information

Please refer to the product packaging or the official Jinvocloud website for specific warranty terms and conditions applicable to your region. Keep your purchase receipt as proof of purchase for warranty claims.