1. Introduction
This manual provides essential instructions for the safe and efficient use of your Olimpia Splendid Mystral E Inverter 12 Indoor Unit (Model: OS-SEMLH12EI). Please read this manual thoroughly before installation, operation, or maintenance. Keep it for future reference.
This product is designed as an indoor unit only and requires a compatible outdoor unit for full functionality. The manual focuses on the indoor unit's features and operation.
2. Safety Information
Always adhere to the following safety precautions to prevent injury or damage to the unit:
- Professional Installation: Installation and electrical connections must be performed by qualified personnel in accordance with local regulations.
- Power Supply: Ensure the power supply matches the unit's specifications. Do not use damaged power cords or plugs.
- Ventilation: Do not block the air inlet or outlet of the unit. Maintain adequate clearance around the unit for proper airflow.
- Children and Pets: Keep children and pets away from the unit during operation. Do not allow them to play with the remote control.
- Cleaning: Disconnect power before cleaning or performing any maintenance. Use a soft, dry cloth for cleaning. Do not use water directly on the unit.
- Refrigerant: This unit uses R32 refrigerant. Any work involving the refrigerant circuit must be performed by certified technicians.
- Damage: If the unit is damaged, do not operate it. Contact customer service for assistance.
3. Product Overview
The Olimpia Splendid Mystral E Inverter 12 is a high-performance indoor air conditioning unit designed for efficient cooling, heating, dehumidification, and ventilation. It features R32 refrigerant for ecological efficiency and integrated Wi-Fi for smart control.
Key Features:
- High-performance Inverter technology with R32 refrigerant.
- Cooling, Heating, Dehumidification, and Ventilation modes.
- Integrated Wi-Fi for smartphone control.
- 56°C sterilization cycles for evaporator hygiene.
- Smart airflow distribution with swing function.
- Timer, Eco, Auto, Sleep, Silent, and Turbo functions.
- Follow Me function for precise temperature detection via remote control.
- Auto-diagnosis and Auto-restart functions.
Components Included:
- Olimpia Splendid Mystral E Inverter 12 Indoor Unit
- Remote Control
- Air Filters

Figure 3.1: Front view of the Olimpia Splendid Mystral E Inverter 12 Indoor Unit. This image shows the sleek design of the indoor unit, which is typically mounted on a wall.
4. Setup and Installation
This section provides general guidelines for the installation of your indoor unit. Professional installation by a certified technician is mandatory for proper and safe operation.
4.1. Pre-Installation Checks:
- Ensure you have a compatible outdoor unit. This product is an indoor unit only.
- Verify the installation location meets clearance requirements and can support the unit's weight.
- Confirm electrical supply specifications match the unit's requirements.
4.2. Mounting the Indoor Unit:
The indoor unit should be mounted on a sturdy wall, ensuring it is level and securely fastened. Refer to the detailed installation manual provided with the complete system for specific mounting instructions, drilling templates, and pipe connections.

Figure 4.1: Dimensions of the indoor unit. The image displays the height (250 mm), width (777 mm), and depth (201 mm) of the unit, crucial for planning installation space.
4.3. Connecting Refrigerant Pipes and Electrical Wiring:
These connections are critical and must be performed by a certified HVAC technician. Incorrect connections can lead to refrigerant leaks, electrical hazards, and unit malfunction.
5. Operating Instructions
Your Olimpia Splendid indoor unit can be controlled via the supplied remote control or through the integrated Wi-Fi using a smartphone application.
5.1. Remote Control Operation:
The remote control allows you to adjust settings, change modes, and activate special functions. Point the remote control directly at the indoor unit's receiver.
- Power Button: Turns the unit ON or OFF.
- Mode Button: Cycles through Cooling, Heating, Dehumidification, and Ventilation modes.
- Temperature Adjustment: Use the Up/Down arrows to set the desired temperature.
- Fan Speed: Adjusts the fan speed (Auto, Low, Medium, High).
- Swing Function: Activates or deactivates the automatic vertical louver swing for even air distribution.
- Timer Function: Set a specific time for the unit to turn ON or OFF.
- Eco Mode: Optimizes operation for energy saving.
- Sleep Mode: Adjusts temperature and fan speed for comfortable sleep.
- Silent Mode: Reduces fan speed for quieter operation.
- Turbo Mode: Provides maximum cooling or heating power for rapid temperature change.
- Follow Me Function: Activates a sensor in the remote control to detect the ambient temperature at its location, providing more precise temperature control where you are.
5.2. Wi-Fi App Control:
The integrated Wi-Fi allows you to control your air conditioner from your smartphone, even when you are away from home. Download the 'OS HOME' app from the App Store or Google Play.
- Download and install the 'OS HOME' app on your smartphone.
- Register an account and log in.
- Follow the in-app instructions to add your Mystral E Inverter 12 unit to your account. This typically involves putting the unit into pairing mode.
- Once connected, you can control all functions of the unit remotely.

Figure 5.1: Screenshot of the OS HOME smartphone application. The image shows the user interface for controlling various functions of Olimpia Splendid devices, including temperature and mode settings.
6. Maintenance
Regular maintenance ensures optimal performance and longevity of your air conditioner. Always disconnect power before performing any maintenance.
6.1. Air Filter Cleaning:
The air filters should be cleaned regularly (e.g., every two weeks or as needed) to maintain air quality and unit efficiency.
- Open the front panel of the indoor unit.
- Carefully remove the air filters.
- Clean the filters using a vacuum cleaner or wash them with lukewarm water and a mild detergent.
- Allow the filters to dry completely in a shaded area before reinserting them. Do not expose them to direct sunlight.
- Close the front panel securely.
6.2. 56°C Sterilization Cycle:
This unit features a 56°C sterilization cycle for the evaporator to prevent bacterial growth and improve air quality. Consult your remote control or app manual for instructions on how to activate this function.

Figure 6.1: Illustration of the sterilization system and filters. This image highlights the multi-layered filtration system designed to capture dust and the internal components that undergo sterilization to maintain hygiene.
6.3. Seasonal Maintenance:
Before and after long periods of non-use (e.g., at the start and end of cooling/heating seasons), it is recommended to:
- Clean the air filters thoroughly.
- Inspect the unit for any visible damage or blockages.
- Ensure the drainage pipe is clear.
7. Troubleshooting
This section provides solutions to common issues. If the problem persists, contact a qualified service technician.
| Problem | Possible Cause | Solution |
|---|---|---|
| Unit does not turn ON | No power supply; Remote control batteries low; Unit in standby mode. | Check power connection and circuit breaker; Replace remote control batteries; Press power button on remote or unit. |
| Insufficient cooling/heating | Air filters dirty; Temperature setting incorrect; Doors/windows open; Obstruction of air inlet/outlet. | Clean air filters; Adjust temperature; Close doors/windows; Remove obstructions. |
| Unusual noise | Loose parts; Unit not level; Fan obstruction. | Contact service technician; Ensure unit is level; Check for obstructions. |
| Water leakage from indoor unit | Drainage pipe blocked or improperly installed; Unit not level. | Clear drainage pipe; Ensure proper installation and leveling. Contact technician if issue persists. |
| Wi-Fi connection issues | Router issues; Incorrect Wi-Fi password; Unit not in pairing mode. | Restart router; Re-enter Wi-Fi password; Follow app instructions to put unit in pairing mode. |
7.1. Auto-Diagnosis and Auto-Restart:
The unit is equipped with an auto-diagnosis function that can detect certain malfunctions and display error codes. Refer to the full system manual for a list of error codes and their meanings. The auto-restart function allows the unit to resume operation with previous settings after a power outage.
8. Technical Specifications
Below are the key technical specifications for the Olimpia Splendid Mystral E Inverter 12 Indoor Unit (OS-SEMLH12EI).
| Feature | Specification |
|---|---|
| Brand | Olimpia Splendid |
| Model Number | OS-SEMLH12EI |
| Product Dimensions (L x W x H) | 20.1 x 77.7 x 25 cm |
| Weight | 8 Kilograms |
| Energy Efficiency (10 levels) | A+++ to D |
| Annual Energy Consumption | 195 kWh/year |
| Noise Level | 52 Decibels |
| Installation Type | Split System (Indoor Unit Only) |
| Special Features | Inverter Compressor, Dehumidifier, Dust Filter, Heating & Cooling Function, Wi-Fi Enabled |
| Color | White |
| Voltage | 230 Volts |
| Power | 1053 Watts |
| Material | Plastic, Metal |
| Cooling Capacity | 3.4 Kilowatts |
| Seasonal Energy Efficiency Ratio (SEER) | 6.1 |
| Refrigerant | R-32 |
| Filter Type | Pre-filter |

Figure 8.1: Technical data sheet for the Olimpia Splendid Mystral E Inverter 12. This image provides a comprehensive overview of the unit's performance metrics and energy ratings across various operating conditions and languages.
9. Customer Support
For further assistance, technical support, or warranty inquiries, please contact Olimpia Splendid customer service. Refer to the product packaging or the official Olimpia Splendid website for contact details specific to your region.





