Tera HW0004

Tera Barcode Scanner User Manual

Model: HW0004

Brand: Tera

1. Product Overview

The Tera HW0004 Barcode Scanner is a versatile 1D laser scanner designed for efficient data capture in various environments such as supermarkets, retail stores, and logistics. It offers flexible connectivity options and multiple operating modes to suit different user needs.

  • Versatile 2-in-1 Transmission: Supports both 2.4GHz wireless and USB 2.0 wired connections. Compatible with Windows and Mac OS, and integrates with common software like Word, Excel, and Novell.
  • Two Working Modes: Features Instant Upload Mode for real-time data transfer and Storage Upload Mode for offline scanning and later upload.
  • Plug and Play: Requires no driver or software installation for quick setup.
  • 1D Barcode Support: Capable of scanning various 1D printed barcodes including Code 39, UPC-A/UPC-E, EAN13, EAN8, Code 93, Code 128, Codabar, Industrial/Interleaved 2 of 5, MSI, Code11, ISBN/ISSN, and Matrix 2 of 5. Note: Does not scan 2D codes (e.g., QR, PDF417) or barcodes from screens.

2. Package Contents

Upon opening the package, verify that all components are present:

  • Tera Barcode Scanner (HW0004)
  • 2.4GHz Wireless USB Dongle
  • USB 2.0 Cable
  • Adjustable Stand
  • User Manual (this document)
Tera HW0004 Barcode Scanner with wireless dongle, USB cable, and stand

Image: The Tera HW0004 barcode scanner, its wireless USB dongle, USB cable, and the included stand.

3. Setup and Connection

The Tera HW0004 scanner is designed for easy plug-and-play operation, requiring no complex driver installations.

3.1. Wireless Connection (2.4GHz)

  1. Insert the 2.4GHz wireless USB dongle into an available USB port on your computer or device.
  2. Turn on the barcode scanner. It will automatically pair with the dongle.
  3. The scanner is now ready for wireless operation.
Tera HW0004 Barcode Scanner connected wirelessly to a laptop, showing 'Plug & Play' and 'No Drivers Needed'

Image: The barcode scanner connected to a laptop via the wireless dongle, illustrating the plug-and-play setup.

3.2. Wired Connection (USB 2.0)

  1. Connect one end of the provided USB 2.0 cable to the scanner's USB port.
  2. Connect the other end of the USB 2.0 cable to an available USB port on your computer or device.
  3. The scanner will be recognized as a standard HID keyboard device and is ready for use.

The scanner is compatible with various operating systems, including Windows XP, Windows 7, Windows 8, Windows 10, Android, and Linux.

Tera HW0004 Barcode Scanner held in hand, with icons for Windows XP, 7, 8, 10, Android, and Linux indicating compatibility

Image: The scanner demonstrating compatibility with multiple operating systems.

4. Operating the Scanner

4.1. Scanning Modes

The scanner supports two primary scanning modes:

  • Key Trigger Mode: Press the trigger button to activate the laser and scan a barcode. Release the button to stop scanning.
  • Continuous Scanning Mode: The scanner continuously emits the laser, allowing for hands-free scanning when placed on the stand. This mode is ideal for high-volume scanning.
Tera HW0004 Barcode Scanner on its 360-degree adjustable stand, illustrating its flexibility and 2-in-1 connection options

Image: The scanner on its adjustable stand, highlighting its 360-degree rotation and dual connection capabilities.

4.2. Data Upload Modes

The scanner offers two methods for uploading scanned data:

  • Instant Upload Mode: Barcodes are synchronously uploaded to your connected device immediately after scanning. This is the default mode for real-time data entry.
  • Storage Upload Mode: Barcodes are stored in the scanner's built-in 16MB memory. This mode is useful for scanning outside the wireless signal range. Data can be uploaded to your device later when needed.
Diagram illustrating Instant Upload Mode and Storage Upload Mode for the Tera HW0004 Barcode Scanner

Image: A visual representation of the two data upload modes: Instant Upload and Storage Upload.

4.3. Supported Barcodes and Languages

The scanner supports a wide range of 1D printed barcodes and multiple languages for output:

  • Supported 1D Barcodes: Code 39, UPC-A/UPC-E (Include Complement Code), EAN13, EAN8, Code 93, Code 128, Codabar, Industrial/Interleaved 2 of 5, MSI, Code11, ISBN/ISSN, Matrix 2 of 5.
  • Unsupported Codes: 2D codes (e.g., QR, PDF417) and barcodes displayed on screens.
  • Supported Languages: English, Spanish, German, Japanese, French, Italian.
Tera HW0004 Barcode Scanner with flags indicating support for English, Spanish, German, Japanese, French, Italian, and a list of supported 1D barcodes

Image: The scanner highlighting its multi-language support and the types of 1D barcodes it can read.

4.4. Multifunction Settings

The scanner offers several configurable settings to enhance its functionality:

  • Voice Setting
  • Stand-by Setting
  • Support Uppercase / Lowercase Setting
  • Identify Barcode Type
  • Add Prefix and Suffix to scanned data
  • Hide characters

Refer to the detailed programming guide (usually a separate document or a section within a comprehensive manual) for instructions on how to configure these settings by scanning specific setup barcodes.

5. Maintenance

Proper maintenance ensures the longevity and optimal performance of your barcode scanner.

  • Cleaning: Use a soft, dry, lint-free cloth to clean the scanner's exterior. For the scanning window, use a lens cleaning cloth and a mild, non-abrasive cleaning solution if necessary. Avoid harsh chemicals or abrasive materials.
  • Storage: Store the scanner in a cool, dry place away from direct sunlight and extreme temperatures.
  • Battery Care: As the scanner is battery-powered, ensure it is charged regularly. Avoid fully discharging the battery frequently to prolong its lifespan. If storing for an extended period, charge the battery to about 50% and store in a cool, dry place.
  • Handling: Avoid dropping the scanner or subjecting it to strong impacts, which can damage internal components.

6. Troubleshooting

If you encounter issues with your Tera HW0004 barcode scanner, refer to the following common troubleshooting steps:

ProblemPossible CauseSolution
Scanner not turning on.Low battery or power issue.Charge the scanner using the USB cable. Ensure the cable is properly connected to a power source.
No data output after scanning.Incorrect connection mode, scanner not paired, or application issue.
  • Verify the USB dongle is securely plugged in for wireless mode, or the USB cable for wired mode.
  • Ensure the scanner is paired (for wireless).
  • Check if the target application (e.g., Word, Excel) is active and ready to receive input.
  • Confirm the barcode type is supported (1D printed barcodes only).
Scanner beeps but no data.Barcode not recognized or corrupted.
  • Ensure the barcode is clear and not damaged.
  • Try scanning a different, known good barcode.
  • Adjust scanning distance and angle.
Wireless connection unstable.Interference or distance issues.
  • Move closer to the USB dongle.
  • Avoid strong electromagnetic interference.
  • Try a different USB port for the dongle.

If the problem persists, please contact Tera customer support for further assistance.

7. Specifications

FeatureDetail
ModelHW0004
BrandTera
Connectivity Technology2.4GHz Wireless, USB 2.0 Wired
Scanner Type1D Laser Handheld Linear Bar Code Reader
Supported BarcodesCode 39, UPC-A/UPC-E, EAN13, EAN8, Code 93, Code 128, Codabar, Industrial/Interleaved 2 of 5, MSI, Code11, ISBN/ISSN, Matrix 2 of 5
Unsupported Barcodes2D codes (QR, PDF417), barcodes from screens
Compatible DevicesDesktop, Laptop
Compatible Operating SystemsWindows XP/7/8/10, Mac OS, Android, Linux
Power SourceBattery Powered
Item Weight8 ounces (approx. 227 grams)
Package Dimensions7.9 x 3.9 x 3.2 inches (approx. 20.1 x 9.9 x 8.1 cm)
ManufacturerTera
Date First AvailableSeptember 4, 2023

8. Warranty and Support

Specific warranty information for the Tera HW0004 Barcode Scanner is typically provided with the product packaging or available on the manufacturer's official website. Please refer to these resources for detailed warranty terms and conditions.

For technical support, troubleshooting beyond this manual, or inquiries regarding product functionality, please visit the official Tera website or contact their customer service department. Contact information can usually be found on the product packaging or the manufacturer's website.

You can visit the Tera Store on Amazon for more information: Tera Store

9. Application Scenarios

The Tera HW0004 barcode scanner is suitable for a variety of applications, including but not limited to:

  • Logistics
  • Warehouse Management
  • Supermarkets and Convenient Stores
  • Libraries
  • Retail Industry
  • Postal Industry
  • Banks
  • Medical Institutions
Collage of images showing the Tera HW0004 Barcode Scanner being used in various environments: Logistics, Warehouse, Supermarket/Convenient Store, and Library

Image: Examples of environments where the barcode scanner can be effectively utilized.

© 2023 Tera. All rights reserved.

This manual is for informational purposes only. Specifications are subject to change without notice.

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