Introduction
This manual provides essential information for the safe and efficient use of your Philips WiZ Neo 12W B22 Smart LED Bulb. This smart bulb offers 16 million colors, dimmable white light, and can be controlled via Wi-Fi, Bluetooth, voice assistants like Amazon Alexa and Google Assistant, and the WiZ app.
What's in the Box
- 4 x Philips WiZ Neo 12W B22 Smart LED Bulbs
Image: Four Philips WiZ Neo 12W B22 Smart LED Bulbs, each in its retail packaging, showcasing the product and its features.
Safety Information
Please read all safety instructions before installing or using your Philips WiZ Neo Smart LED Bulb.
- Indoor Use Only: This bulb is designed for indoor use in dry locations.
- Electrical Safety: Ensure power is turned off at the switch before installation or removal. Do not use with dimmers not specifically designed for smart bulbs.
- Operating Temperature: Do not install in enclosed fixtures that restrict airflow, as this may reduce bulb lifespan.
- Disassembly: Do not attempt to disassemble or modify the bulb. There are no user-serviceable parts inside.
- Disposal: Dispose of the product according to local regulations for electronic waste.
Setup
Follow these steps to set up your Philips WiZ Neo Smart LED Bulb. No additional hub is required.
- Install the Bulb:
Carefully screw the WiZ Neo B22 bulb into a standard B22 light socket. Ensure the power switch for the fixture is in the OFF position before installation.
- Download the WiZ App:
Download the official WiZ Connected app from the Apple App Store or Google Play Store on your smartphone or tablet. Search for "WiZ Connected".
- Pair the Bulb:
- Turn on the power switch to the bulb. The bulb should start pulsing or cycling through colors, indicating it's in pairing mode.
- Open the WiZ app and create an account or log in.
- Tap the "+" icon to add a new device.
- Follow the on-screen instructions to connect the bulb to your Wi-Fi network. The app will guide you through the process, which typically involves connecting to the bulb's temporary Wi-Fi network and then providing your home Wi-Fi credentials.
- Once connected, the bulb will stop pulsing and appear in your app.
- Connect to Voice Assistants (Optional):
To control your bulb with voice commands, link your WiZ account to Amazon Alexa or Google Assistant through their respective apps. Refer to the WiZ app's integration section for detailed instructions.
Image: A single Philips WiZ Neo 12W B22 Smart LED Bulb next to its retail box, illustrating the product design.
Operating Instructions
Control your Philips WiZ Neo Smart LED Bulb using the WiZ app or compatible voice assistants.
- Basic Control (On/Off/Dimming):
Use the WiZ app to turn the bulb on or off, and adjust its brightness. For voice control, say commands like "Alexa, turn on the living room light" or "Hey Google, dim the bedroom light to 50%."
- Color Changing:
Within the WiZ app, select from 16 million colors to match your mood or decor. You can also choose from various preset dynamic light modes.
- Scene Selection:
The WiZ app offers a variety of pre-programmed scenes (e.g., Focus, Relax, Party) that combine specific colors and brightness levels. You can also create and save your own custom scenes.
- Music Sync:
Utilize the Music Sync feature in the WiZ app to synchronize your bulb's lighting effects with music playing from your device or a connected speaker. This creates an immersive audio-visual experience.
- Scheduling and Timers:
Set schedules for your lights to turn on or off automatically at specific times, or create timers for specific activities. This can enhance security and convenience.
- Motion Sensing Technology:
If integrated with compatible WiZ accessories or app settings, the bulb can respond to motion, automatically turning on or off as people enter or leave a room. Refer to the WiZ app for specific setup options related to motion sensing.
Maintenance
Proper care ensures the longevity and optimal performance of your smart bulb.
- Cleaning: Ensure the bulb is off and cool before cleaning. Wipe the exterior with a soft, dry cloth. Do not use liquid cleaners or abrasive materials.
- Storage: If storing the bulb for an extended period, keep it in a cool, dry place away from direct sunlight.
Troubleshooting
If you encounter issues with your Philips WiZ Neo Smart LED Bulb, try the following solutions.
- Bulb Not Connecting to WiZ App:
- Ensure your Wi-Fi network is 2.4 GHz. WiZ bulbs do not support 5 GHz networks.
- Check your Wi-Fi signal strength at the bulb's location.
- Try power cycling the bulb (turn off and on the light switch 3 times) to put it back into pairing mode.
- Restart your Wi-Fi router.
- Ensure your smartphone is connected to the same 2.4 GHz Wi-Fi network during setup.
- Bulb Not Responding to Commands:
- Verify the bulb is powered on and connected to your Wi-Fi network (check its status in the WiZ app).
- Check your internet connection.
- If using voice control, ensure your voice assistant device is properly linked to your WiZ account and has an active internet connection.
- Bulb Flickering or Unstable Light:
- Ensure the bulb is not connected to an incompatible dimmer switch.
- Check for loose connections in the light fixture.
- Resetting the Bulb:
To perform a factory reset, turn the bulb off and on five times consecutively (on for 1-2 seconds, off for 1-2 seconds). The bulb will flash and then pulse, indicating it has been reset and is ready for pairing.
Specifications
| Feature | Detail |
|---|---|
| Brand | Philips |
| Model Name | WiZ Neo |
| Item Model Number | 929003722801 |
| Light Type | LED |
| Wattage | 12 Watts |
| Bulb Base | B22D |
| Bulb Shape Size | BAY15D (Pear shape) |
| Light Colour | Daylight White, Multicolor (16 Million Colours) |
| Colour Temperature | 6500 Kelvin (Daylight White) |
| Brightness | 950 Lumens |
| Control Method | Voice (Alexa, Google Assistant), WiZ App (Wi-Fi, Bluetooth) |
| Special Features | Colour Changing, Dimmable, Energy Efficient, Long Lasting, Voice Controlled, Music Sync, Motion Sensing Technology |
| Material | Polycarbonate (PC) |
| Indoor/Outdoor Usage | Indoor |
| Power Source | Electrical (220-240 Volts, 50 Hertz) |
| Item Weight | 60 Grams (per bulb) |
| Manufacturer | Signify Innovations India Limited |
| Country of Origin | India |
Warranty and Support
Your Philips WiZ Neo Smart LED Bulb comes with a warranty to ensure your peace of mind.
- Warranty Period: The product is covered by a 1+1 year warranty from the date of purchase. Please retain your proof of purchase for warranty claims.
- Customer Support: For technical assistance, troubleshooting beyond this manual, or warranty claims, please contact Philips customer support. Refer to the packaging or the official Philips website for the most current contact information.
