1. Introduction
Welcome to the instruction manual for your new Razor EcoSmart Metro Electric Scooter. This manual provides essential information for the safe operation, maintenance, and care of your scooter. Please read it thoroughly before your first ride to ensure optimal performance and safety.
The EcoSmart Metro Electric Scooter is designed for comfortable and efficient personal transportation, featuring a robust design and user-friendly controls.

Figure 1: The EcoSmart Metro Electric Scooter, showcasing its full design with a padded seat, wide bamboo deck, and rear basket.
2. Safety Information
Your safety is paramount. Always wear appropriate safety gear, including a helmet, knee pads, and elbow pads, when operating the scooter. Adhere to all local laws and regulations regarding electric scooter usage.
- Always check local laws to see where and how particular Razor products may be ridden.
- Adult supervision is recommended, especially for younger riders.
- The electrical system is certified compliant with UL2272 by ACT Lab LLC, an accredited testing lab.

Figure 2: Certification logo indicating compliance with UL 2272 safety standards.
3. Product Features
The EcoSmart Metro Electric Scooter is equipped with several features designed for comfort and utility:
- Padded Seat and Wide Bamboo Deck: Provides a comfortable riding experience with ample foot room.
- 16-inch Air-Filled Tires: (406 mm) Offer a smoother and safer ride, particularly on uneven surfaces.
- 500w High-Torque, Chain-Driven Motor: Delivers reliable power for speeds up to 18 mph.
- Twist-Grip Hand Throttle: Allows for easy and precise speed control.
- Hand Brake: Provides responsive stopping power.
- Detachable Luggage Rack and Basket: Convenient for carrying groceries, books, or personal items.

Figure 3: Close-up of the detachable rear basket.

Figure 4: Detail of the handlebars with twist-grip throttle and hand brake.

Figure 5: View of the wide bamboo deck.

Figure 6: Close-up of the rear wheel and chain-driven motor.
4. Setup and Assembly
The EcoSmart Metro Electric Scooter comes approximately 90% assembled. Final assembly typically involves attaching the handlebars, seat, and basket. Basic tools are included, but a small socket set may be helpful for tightening bolts to specifications.
Battery Installation/Replacement:
- Locate the four screws securing the bamboo deck.
- Remove these screws and carefully lift the deck to expose the battery compartment.
- Unplug the battery connector. The battery pack is a single unit.
- Replace with a new battery pack, ensuring all connections are secure.
- Replace any plastic covers and re-secure the bamboo deck with the four screws.
5. Operating Instructions
Operating your EcoSmart Metro Electric Scooter is straightforward:
- Power On: Ensure the scooter is fully charged and the power switch is in the 'ON' position.
- Starting: Place one foot on the bamboo deck and push off gently with the other foot to gain initial momentum.
- Acceleration: Slowly twist the hand throttle on the right handlebar to accelerate. Control your speed by adjusting the throttle position.
- Braking: Squeeze the hand brake lever on the left handlebar to engage the rear brake. Apply the brake smoothly to avoid sudden stops.
- Riding Position: You can choose to stand or sit on the padded seat for comfort during your ride.
Important Note:
Max speed and range per charge vary based on several factors, including: rider weight, riding surface, incline, ambient temperature, battery level, and riding style (stop/start vs. cruising).
6. Maintenance
Regular maintenance ensures the longevity and safe operation of your scooter:
- Battery Charging: To charge, plug the charger into the port located on the scooter's frame. Ensure the scooter's power switch is off during charging.
- Tire Pressure: Regularly check and maintain the recommended tire pressure for optimal performance and ride quality.
- Brakes: Inspect brake cables and pads periodically for wear and proper function. Adjust as needed.
- Chain: For chain-driven models, ensure the chain is clean, lubricated, and properly tensioned.
- General Cleaning: Wipe down the scooter with a damp cloth after use. Avoid using harsh chemicals or excessive water.
7. Troubleshooting
If you encounter issues with your EcoSmart Metro Electric Scooter, consider the following common solutions:
- Scooter Not Powering On: Check if the battery is charged. Ensure all power connections are secure and the power switch is in the 'ON' position.
- Reduced Performance/Range: This often indicates a low battery charge. Ensure the battery is fully charged before each ride. Rider weight, terrain, and riding style can also affect performance.
- Brakes Not Responsive: Inspect the brake cable for tension and ensure the brake pads are not excessively worn. Adjust or replace components as necessary.
- Unusual Noises: Check for loose components, especially around the wheels, motor, and chain. Lubricate the chain if it sounds dry.
For persistent issues, please contact customer support.
8. Specifications
Feature | Specification |
---|---|
Brand | Razor |
Model Name | EcoSmart Metro Electric Scooter |
Model Number | 13114597 |
Color | White |
Age Range (Description) | Adult |
Weight Limit | 220 Pounds |
Product Dimensions (LxWxH) | 57"L x 20"W x 42.9"H |
Item Weight | 65.1 Pounds |
Number of Wheels | 2 |
Wheel Size | 16 Inches |
Wheel Type | Pneumatic (Air-filled) |
Wheel Material | Rubber |
Frame Material | Aluminum |
Maximum Distance Range | 12 Miles |
Brake Style | Rear Braking |
Special Feature | Seat |
9. Warranty and Support
Warranty Information:
This Razor product is covered by a 90-day Limited Manufacturer Warranty. Please refer to the warranty documentation included with your purchase for full details and terms.
Customer Support:
For any questions, technical assistance, or warranty claims, please contact Razor Customer Support. Contact information can be found on the official Razor website or on your product packaging.