Boult Audio Z20 Pro Truly Wireless Ear Buds User Manual

1. Introduction

Thank you for choosing the Boult Audio Z20 Pro Truly Wireless Bluetooth Ear Buds. This manual provides detailed instructions to help you set up, operate, and maintain your new earbuds, ensuring you get the best audio experience. The Z20 Pro offers exceptional features including 60 hours of playtime, Zen Quad Mic ENC for clear calls, 45ms low latency for gaming, and rich bass drivers.

Image: Boult Audio Z20 Pro Earbuds and Charging Case in black.

2. What's in the Box

• Boult Audio Z20 Pro Earbuds
• Wireless Charging Case
• USB Type-C Charging Cable
• User Manual
• Warranty Card
• Eartips (various sizes)

3. Product Overview

The Boult Audio Z20 Pro earbuds are designed for superior audio performance and user convenience. Key features include:

• Extended Playtime: Up to 60 hours of total playtime with the charging case.
• Clear Calling: Zen Quad Mic Environmental Noise Cancellation (ENC) for crystal-clear calls.
• Low Latency Gaming: 45ms ultra-low latency for a seamless gaming experience.
• Powerful Audio: Equipped with 10mm BoomX™ drivers for rich bass and immersive sound.
• Fast Charging: Type-C fast charging provides 120 minutes of playtime with just 10 minutes of charge.
• Advanced Connectivity: Bluetooth 5.3 for stable and efficient wireless connection.
• Intuitive Controls: Touch controls for music, calls, and voice assistant.
• Durable Design: IPX5 water resistance, making them sweatproof, rainproof, and splashproof.

Image: Collage showcasing key features like 60H battery life, Zen ENC Mic, 45ms low latency, 10mm drivers, Type-C fast charging, and Made in India.

4. Setup

4.1 Initial Charging

Before first use, ensure the earbuds and charging case are fully charged. Connect the provided USB Type-C cable to the charging port on the case and a power source. The LED indicator on the case will show charging status.

4.2 First Time Use & Pairing

1. Remove Protective Film: Before charging or first use, remove any protective film from the charging contacts on the earbuds.
2. Power On: Open the lid of the charging case. The earbuds will automatically power on and enter pairing mode. Alternatively, long press the touch area on both earbuds for 3 seconds to power on.
3. Connect via Bluetooth: On your device (smartphone, tablet, laptop), go to Bluetooth settings and search for "Boult Audio Z20 Pro". Select it to connect. You will hear a confirmation tone once paired successfully.

Image: Diagram illustrating initial setup steps: 1. Remove film, 2. Open lid for auto boot/long press for 3s, 3. Put earbuds back to case to auto off/long press for 5s.

4.3 Automatic Reconnection

Once paired, the earbuds will automatically connect to the last paired device when taken out of the charging case, provided Bluetooth is enabled on the device and it is within range.

5. Operating Instructions

5.1 Touch Controls

The Boult Audio Z20 Pro features intuitive touch controls on each earbud:

Image: Visual representation of touch control functions on the earbuds.

5.2 Gaming Mode (Combat Mode)

Activate Combat Mode for an ultra-low latency gaming experience (45ms). To activate, tap either earbud four times. This mode minimizes audio delay, providing real-time sound synchronization for competitive gaming.

Image: Earbuds and charging case with text indicating "Game on the edge" and "45 ms low latency" for Gaming Mode.

5.3 Calling Functionality

The Z20 Pro features Zen Quad Mic ENC (Environmental Noise Cancellation) with 4 microphones to ensure clear voice transmission during calls, even in noisy environments. Use the touch controls to answer, reject, or end calls.

Image: Close-up of an earbud highlighting the Quad mic ENC feature for clear calls.

5.4 Voice Assistant

Access your device's voice assistant (Google Assistant, Siri) with a long tap on either earbud. This allows for hands-free control of your device.

Image: Earbud with a fingerprint icon, showing Google Assistant and Siri logos, indicating activation with a long tap.

6. Charging

The Boult Audio Z20 Pro supports Type-C fast charging. Place the earbuds back into the charging case to charge them. Connect the case to a power source using the provided USB Type-C cable.

• Earbud Charging Time: Approximately 90 minutes.
• Case Charging Time: Approximately 90 minutes.
• Quick Charge: A 10-minute charge provides up to 120 minutes of playtime.

Image: Charging case with earbuds, highlighting 60 hours total playtime and the 10 mins charge = 120 mins playtime feature with Type-C fast charging.

7. Maintenance

To ensure the longevity and optimal performance of your Boult Audio Z20 Pro earbuds, follow these maintenance guidelines:

• Cleaning: Regularly clean the earbuds and charging case with a soft, dry cloth. Avoid using harsh chemicals or abrasive materials.
• Water Resistance: The earbuds are IPX5 water resistant, meaning they are protected against splashes and sweat. Do not submerge them in water or expose them to heavy rain. Dry them thoroughly if they get wet.
• Storage: Store the earbuds in their charging case when not in use to protect them from dust and damage. Store in a cool, dry place away from extreme temperatures.
• Charging Contacts: Ensure the charging contacts on both the earbuds and the case are clean and free of debris to maintain proper charging.

Image: Earbuds and charging case with water droplets, indicating IPX5 water resistance and being sweatproof, rainproof, and splashproof.

8. Troubleshooting

If you encounter issues with your Boult Audio Z20 Pro earbuds, refer to the following common troubleshooting steps:

• No Sound/Connection Issues:
  • Ensure earbuds are charged.
  • Make sure Bluetooth is enabled on your device.
  • Try unpairing and re-pairing the earbuds with your device.
  • Ensure earbuds are within the 10-meter Bluetooth range.
• One Earbud Not Working:
  • Place both earbuds back into the charging case, close the lid, wait a few seconds, then take them out again.
  • Check if the charging contacts on the non-working earbud are clean.
• Charging Issues:
  • Verify the charging cable and adapter are working correctly.
  • Ensure the charging port on the case is clean.
• Low Volume:
  • Adjust the volume on both your device and the earbuds using touch controls.
  • Ensure eartips are properly sealed in your ear canal.

If the issue persists after trying these steps, please contact customer support.

9. Specifications

10. Warranty and Support

Your Boult Audio Z20 Pro earbuds come with a warranty. Please refer to the included Warranty Card for detailed terms and conditions. For any technical assistance, product inquiries, or warranty claims, please contact Boult Audio customer support through their official website or the contact information provided on the warranty card.