SafeTag Mini 4G LTE GPS Tracker User Manual

Introduction

The SafeTag Mini 4G LTE GPS Tracker is a compact and powerful device designed for real-time tracking of vehicles such as cars, vans, and motorbikes. It offers advanced features including geofencing, movement alerts, and extensive location history, ensuring you stay informed about your assets. This manual provides detailed instructions for setting up, operating, maintaining, and troubleshooting your tracker.

SafeTag Mini 4G LTE GPS Tracker with mobile app interface — The SafeTag Mini 4G LTE GPS Tracker shown alongside its mobile application interface, demonstrating real-time tracking capabilities and user-friendly design.

Getting Started: Setup & Activation

Activating your SafeTag Mini 4G LTE GPS Tracker is a straightforward process. Follow these steps to get your device up and running quickly:

Receive Your Tracker: Upon purchase, your SafeTag Mini 4G LTE GPS Tracker will be delivered ready for activation.
Choose Your Subscription & Activate: Visit the official SafeTag website to select a subscription plan that suits your needs. Activation is almost instant via the website.
Track on App or WebApp: Once activated, download the SafeTag tracking app on your iOS or Android device, or access the web application from your computer to begin tracking.

Three easy steps to activate your SafeTag tracker — Visual representation of the three simple steps required to activate your SafeTag Mini 4G LTE GPS Tracker, from receiving the device to tracking on the app.

Image showing the SafeTag Mini 4G LTE GPS Tracker with various vehicles — The SafeTag Mini 4G LTE GPS Tracker is shown in context with different vehicles, highlighting its versatility for tracking cars, vans, and motorbikes.

Screenshot of the SafeTag website for subscription and activation — A user interacting with the SafeTag website, illustrating the process of choosing a subscription plan and activating the GPS tracker online.

Tracking on SafeTag app and webapp — The SafeTag tracking interface displayed on both a laptop and a mobile phone, demonstrating seamless tracking capabilities across different devices.

Operating Your SafeTag Mini 4G Tracker

Real-Time Tracking

The SafeTag Mini 4G LTE GPS Tracker provides real-time location updates, typically every 10-40 seconds, depending on your subscription plan. This allows you to monitor the precise location of your vehicle at all times through the SafeTag app or web application.

Banner for Real-Time Tracking feature — A banner highlighting the real-time tracking feature of the SafeTag Mini 4G LTE GPS Tracker, showing the device and app interface.

Alerts and Notifications

The SafeTag Mini 4G LTE GPS Tracker supports various types of alerts and notifications, sent directly to your mobile phone, to keep you informed about important events:

Movement Alerts: Notifies you if your tracker moves from its position.
Geofence Alerts: Alerts you when your tracker enters or exits a pre-set geographical area (geofence).
Battery Alerts: Informs you when the tracker's battery needs recharging.
Speed Alerts: Notifies you if your tracker exceeds a pre-defined speed limit.

Four types of alerts from SafeTag tracker — An illustration detailing the four primary types of alerts provided by the SafeTag Mini 4G LTE GPS Tracker: Movement, Geofence, Battery, and Speed.

Banner for Alerts feature — A banner showcasing the alert features of the SafeTag app, displaying various notification types on mobile phone screens.

Location History and Route Playback

The SafeTag system saves up to 12 months of location and route history, allowing you to retrace past movements at no extra cost. This feature is accessible through both the mobile app and the web application.

12 months of location and route history saved — A visual representation of the SafeTag app and web interface displaying 12 months of saved location and route history, accessible on desktop and mobile devices.

Banner for 12 Months History feature — A banner emphasizing the 12-month location history feature, showing a mobile phone displaying past routes on a map.

Banner for Route Playback feature — A banner illustrating the route playback feature, showing a detailed historical route on both desktop and mobile interfaces.

Geofence Setup

Geofencing allows you to define virtual boundaries on the map. You will receive alerts whenever the tracker enters or exits these designated areas. This is useful for monitoring specific locations like home, work, or school.

Banner for Geofences feature — A banner illustrating the geofencing capabilities of the SafeTag app, showing how users can define and manage virtual boundaries on a map.

Maintenance

Battery Life and Charging

The SafeTag Mini 4G LTE GPS Tracker is equipped with a high-performance LiPo battery. Battery life varies with usage; most users will experience 2-6 days of life between recharges with 1-2 hours of movement per day. On standby, the tracker can last up to 20 days. The device features rapid USB-C charging.

SafeTag Mini 4G LTE GPS Tracker features including battery life and dimensions — An image highlighting key features of the SafeTag Mini 4G LTE GPS Tracker, including its 2-6 day battery life, 4G connectivity, and compact dimensions (2x3.5x7cm).

Troubleshooting

If you encounter issues with your SafeTag Mini 4G LTE GPS Tracker, consider the following common solutions:

No Location Updates: Ensure the device is charged and has a clear line of sight to the sky. Check your subscription status on the SafeTag website.
Inaccurate Location: Verify that the device is not in an area with poor GPS signal (e.g., indoors, underground parking). Movement can improve accuracy.
Battery Draining Quickly: High frequency of movement or frequent alerts can reduce battery life. Adjust settings if necessary. Ensure the device is fully charged using the provided USB-C cable.
App/WebApp Issues: Ensure your app is updated to the latest version. Try clearing your browser cache or using a different browser for the web application.

If these steps do not resolve your issue, please refer to the Warranty and Support section for assistance.

Specifications

Feature	Detail
Product Dimensions	1.38 x 0.79 x 2.76 inches
Item Weight	2.22 ounces
Item Model Number	4G
Batteries	1 Lithium Polymer battery required (included)
Connectivity Technologies	4G LTE Cellular & GPS/GNSS/Beidou/GLONASS
Special Features	Mini GPS Tracker \| GeoFence, Movement, Speed Alerts/Notifications \| Real Time Tracking \| Location History \| Long life 3-9 Days \| 20 Day Standby
Supported Application	The SafeTag™ Tracking App on iOS & Android
Specific Uses For Product	GPS Tracker for Vehicles: Cars, Trucks, Bikes & More
What's in the box	Battery

Warranty and Support

Your SafeTag Mini 4G LTE GPS Tracker comes with a 12-month warranty, ensuring peace of mind regarding product quality and performance.

SafeTag prides itself on providing high-quality customer support. Our dedicated support team consists of onshore, English-speaking professionals who are available to answer your questions within 8 hours, any day of the week. We do not outsource our support, ensuring you receive direct and knowledgeable assistance.

For any inquiries or assistance, please reach out to our support team via the contact information provided on the SafeTag official website. You can also find answers to frequently asked questions and manage your account through the SafeTag app or web application.

Banner for High Quality Support — A banner highlighting SafeTag's commitment to high-quality support, featuring the brand logo and a global shield icon.

SafeTag subscription plans and support information — An image detailing SafeTag's subscription plans (Standard, Plus, Pro) and key benefits such as a 7-day free trial, no hidden costs, real-time alerts, and lifetime support.

SafeTag 4G