Introduction
Thank you for purchasing the SHX Wall-Mounted PTC Fan Heater 2000W, Model SHX501HEAT2023. This instruction manual provides important information on the safe installation, operation, and maintenance of your new heater. Please read this manual thoroughly before use and keep it for future reference.
Important Safety Instructions
When using electrical appliances, basic precautions should always be followed to reduce the risk of fire, electric shock, and injury to persons, including the following:
- Read all instructions before using this heater.
- This heater is hot when in use. To avoid burns, do not let bare skin touch hot surfaces.
- Always unplug the heater when not in use.
- Do not operate any heater with a damaged cord or plug or after the heater malfunctions, has been dropped or damaged in any manner.
- Do not use outdoors.
- This heater is equipped with an overheating protection system and an automatic thermal shutdown with automatic reset to ensure safety. If the heater overheats, it will automatically shut off. Unplug the unit, allow it to cool, and then plug it back in to reset.
- Do not insert or allow foreign objects to enter any ventilation or exhaust opening as this may cause an electric shock or fire, or damage the heater.
- To prevent a possible fire, do not block air intakes or exhaust in any manner. Do not use on soft surfaces, like a bed, where openings may become blocked.
- Always plug heaters directly into a wall outlet/receptacle. Never use with an extension cord or relocatable power tap (outlet/power strip).

Image: The SHX heater highlighting its integrated overheating protection for enhanced safety.
Package Contents
- SHX Wall-Mounted PTC Fan Heater (SHX501HEAT2023)
- Remote Control
- Mounting Hardware (screws, wall anchors)
- Instruction Manual
Product Overview
Familiarize yourself with the main components of your SHX fan heater.

Image: Front view of the SHX Wall-Mounted PTC Fan Heater, displaying the LED screen and control panel.

Image: Angled view of the SHX Wall-Mounted PTC Fan Heater, showing its sleek design.

Image: The remote control for the SHX heater, featuring power, mode, temperature, timer, and program buttons.
Setup and Installation
This heater is designed for wall-mounting. Ensure you choose a suitable location away from flammable materials and with adequate clearance around the unit.
- Choose Location: Select a wall location that is clear of obstructions and at least 1 meter (3 feet) from any combustible materials. Ensure there is a power outlet within reach of the power cord.
- Mark Drilling Points: Hold the heater against the wall at the desired mounting height and mark the positions for the mounting screws.
- Drill Holes: Drill holes at the marked points using an appropriate drill bit for your wall type. Insert wall anchors if necessary.
- Mount Heater: Secure the heater to the wall using the provided screws. Ensure it is firmly attached and level.
- Plug In: Once securely mounted, plug the heater into a standard electrical outlet.
Operating Instructions
The SHX fan heater can be operated using the control panel on the unit or the included remote control.
1. Power On/Off
- Press the Power button on the unit or remote control to turn the heater on or off.
- The LED display will illuminate when the unit is powered on.
2. Setting Temperature and Modes
The heater offers three operating modes and an electronic thermostat for precise temperature control from 10°C to 49°C.

Image: The SHX heater illustrating its three modes: Ventilation (fan only), Low heat, and High heat, allowing for optimal room temperature.
- Press the Mode button to cycle through the available modes:
- Ventilation: Fan only, no heat. Useful for air circulation.
- Low Heat: Provides a lower heating output.
- High Heat: Provides maximum heating output (up to 2000W).
- Use the Temperature Up (+) and Temperature Down (-) buttons on the remote or unit to adjust the desired temperature. The LED display will show the set temperature.
3. Timer and Weekly Program
The heater features a 12-hour timer and a weekly program function for automated operation.

Image: The SHX heater's display indicating a set temperature of 28°C, along with active timer and program settings.
- 12-Hour Timer: Press the Timer button to set the desired operating duration in hours. Each press typically increases the time by one hour, up to 12 hours.
- Weekly Program: Refer to the detailed instructions in the remote control section or the full manual for setting up the weekly program. This allows you to schedule specific on/off times and temperature settings for different days of the week.
4. Remote Control Usage
The remote control provides convenient access to all heater functions from a distance.

Image: A user comfortably operating the SHX Wall-Mounted PTC Fan Heater with its remote control, demonstrating ease of use.
- Ensure the remote control has working batteries.
- Point the remote control towards the heater's display panel when pressing buttons.
- Buttons on the remote typically include: Power, Mode, Temperature Up/Down, Timer, Set, OK, Day, Program, Time ON/OFF, Edit.
- Refer to the remote control diagram in the Product Overview section for button identification.
Maintenance
Regular maintenance ensures optimal performance and longevity of your heater.
- Cleaning: Always unplug the heater before cleaning. Use a soft, damp cloth to wipe the exterior surfaces. Do not use abrasive cleaners or solvents. Ensure no water enters the interior of the heater.
- Storage: If storing the heater for an extended period, unplug it and store it in a cool, dry place, preferably in its original packaging.
- Air Vents: Periodically check the air intake and exhaust vents for dust or debris accumulation. Use a vacuum cleaner with a brush attachment to gently clean the vents.
Troubleshooting
If you encounter issues with your heater, please refer to the following common problems and solutions:
| Problem | Possible Cause | Solution |
|---|---|---|
| Heater does not turn on. | No power, power switch off, or overheating protection activated. | Check power cord connection. Ensure the main power switch is ON. Unplug, wait 30 minutes, and plug back in to reset overheating protection. |
| No heat output. | Heater in fan-only mode, or temperature set too low. | Ensure the heater is in Low Heat or High Heat mode. Increase the set temperature above the current room temperature. |
| Remote control not working. | Dead batteries, or obstruction between remote and heater. | Replace batteries. Ensure no objects are blocking the signal path. |
| Heater makes unusual noise. | Dust/debris in fan, or loose component. | Unplug and clean air vents. If noise persists, contact customer support. |
If the problem persists after trying these solutions, please contact SHX customer support.
Specifications

Image: Technical specifications and dimensions of the SHX Wall-Mounted PTC Fan Heater.
| Model: | SHX501HEAT2023 |
| Brand: | SHX |
| Type: | Wall-Mounted PTC Fan Heater |
| Power Output: | 2000W |
| Heating Levels: | 2 (Low, High) |
| Operating Modes: | 3 (Ventilation, Low Heat, High Heat) |
| Thermostat Range: | 10°C to 49°C |
| Timer: | 12-hour timer, Weekly program |
| Special Features: | Energy-saving, Digital display, Overheating protection, Remote control, Electronic thermostat, Automatic thermal shutdown with auto-reset. |
| Color: | White/Black |
| Usage: | Indoor |
| Weight: | 3.7 kg |
| Recommended Room Size: | Up to 25 m² |
| Dimensions (L x D x H): | 618mm x 208mm x 138mm |
Warranty and Support
For information regarding warranty coverage, technical support, or replacement parts, please refer to the warranty card included with your product or visit the official SHX website. Please have your model number (SHX501HEAT2023) and purchase date available when contacting support.





