UGEE UE12 Plus Graphic Tablet User Manual

1. Introduction

This manual provides comprehensive instructions for the setup, operation, and maintenance of your UGEE UE12 Plus Graphic Tablet. Please read this manual thoroughly before using the device to ensure proper functionality and to maximize your creative experience.

The UGEE UE12 Plus is an 11.9-inch display graphic tablet designed for digital art creation and graphic design, featuring a wide color gamut, a battery-free stylus, and customizable shortcut keys.

2. What's in the Box

Verify that all components are present in the package:

• UGEE UE12 PLUS Drawing Display
• Battery-free Pen PH23
• Replacement Nibs x 10
• Pen-Clipper
• USB-C to C Cable
• USB-A to C Cable
• Warranty Policy Card
• Quick Guide

Image: Contents of the UGEE UE12 Plus package. This includes the graphic tablet, the PH23 battery-free pen, ten replacement nibs, a pen clipper, a USB-C to C cable, a USB-A to C cable, a warranty card, and a quick guide.

3. Setup and Connection

The UGEE UE12 Plus offers flexible connection options for various devices. Ensure your device's USB-C port supports full-featured output (display and power) for single-cable connection.

3.1. Connection Methods

• USB-C to USB-C Cable (Included):

  Connect the included USB-C to C cable directly from the tablet's USB-C port to a full-featured USB-C port on your computer, laptop, or Android device. This single cable provides both video signal and power.

  

  Image: Connection diagram. The top diagram shows a 3-in-1 cable connection (not included) using USB-A for pen signal, HDMI for display, and USB-A for power. The bottom left shows a USB-C to C cable connection (included) for laptops. The bottom right shows a USB-C to C cable connection with an external power adapter for smartphones/tablets.

• 3-in-1 Cable (Not Included):

  If your device does not have a full-featured USB-C port, you may use a 3-in-1 cable (purchased separately). This cable typically includes HDMI for display, USB-A for pen signal, and another USB-A for power.

3.2. Driver Installation

After connecting the tablet, download and install the latest driver from the official UGEE website. Follow the on-screen instructions for installation. Restart your computer if prompted.

3.3. System Compatibility

The tablet is compatible with the following operating systems:

• Windows 7 or later
• macOS 10.10 or later
• Android 10.1 or later (requires USB3.1 DP1.2)
• Chrome OS 88 or later
• Linux

It supports major drawing and design software such as Adobe Photoshop, Illustrator, Manga Studio, CorelPainter, ibis, and more.

Image: Strong Compatibility. This image illustrates the tablet's compatibility with various operating systems (macOS, Windows, Linux, Android, Chrome OS) and popular creative software (Photoshop, Illustrator, After Effects, Corel Painter, Ibis Paint, Blender, GIMP, Krita).

4. Operating Instructions

4.1. Display Features

The UE12 Plus features an 11.9-inch fully laminated IPS screen with 1080P resolution, minimizing parallax for enhanced clarity. It boasts an ultra-wide color gamut (147% sRGB, 99% sRGB, 95% Adobe RGB, 99% DCI-P3) allowing for vivid and accurate color reproduction. Users can switch between sRGB, Adobe RGB, and DCI-P3 color spaces.

Image: 147% sRGB & 104% NTSC Ultra-Wide Color Gamut. This image visually compares a general color gamut on the left with the UE12 Plus's superior color gamut on the right, highlighting the vivid and delicate color reproduction.

Image: Multiple Color Spaces. This diagram illustrates the tablet's support for three color space switches with high color coverage: 99% DCI-P3, 95% Adobe RGB, and 99% sRGB.

Image: Full-laminated Screen. This image highlights the fully laminated screen, which minimizes parallax by eliminating the air gap between the IPS screen and AG glass, enhancing clarity for drawing details. Features include anti-glare, a papery surface, and an 11.9-inch 1080P screen.

4.2. Battery-Free Stylus (PH23)

The included PH23 stylus is battery-free, eliminating the need for charging. It features 8192 levels of pressure sensitivity and supports ±60° tilt recognition for natural drawing strokes. The stylus has two programmable shortcut keys for quick access to functions like brush/eraser toggle and mouse right-click.

Image: Pencil-like Battery-Free Stylus PH23. This image displays the PH23 stylus and its key features: 16K-level pressure sensitivity (note: product description states 8192 levels, this image might be for a different model or a typo), ±60° tilt recognition, and built-in hotkeys for default brush/eraser and default mouse right-click.

4.3. Shortcut Keys and Scroll Wheel

The UE12 Plus is equipped with a scroll wheel and 8 customizable shortcut keys, designed for tactile feedback and improved workflow efficiency. These keys can be configured through the driver software to perform various functions, such as:

• K1: Brush / K2: Eraser
• K3: Brush Size Decrease / K4: Increase
• Scroll Wheel: Zoom Out & In
• K5: Move Layer Down / K6: Up
• K7: Undo / K8: Redo

Image: 8 Shortcuts & One Scroll Wheel for Creative Efficiency. This diagram labels the eight customizable shortcut keys (K1-K8) and the scroll wheel on the side of the tablet, indicating their default functions such as brush/eraser, brush size adjustment, zoom, layer movement, undo, and redo.

5. Maintenance

Proper maintenance ensures the longevity and optimal performance of your graphic tablet.

• Cleaning: Use a soft, dry cloth to clean the tablet screen and body. For stubborn smudges, a slightly damp cloth with water or a screen-safe cleaner can be used, but avoid excessive moisture. Do not use harsh chemicals or abrasive materials.
• Stylus Nibs: Regularly check the stylus nib for wear. Replace the nib when it becomes too short or sharp to prevent scratching the screen. Use the provided pen-clipper for easy nib replacement.
• Storage: Store the tablet in a cool, dry place away from direct sunlight and extreme temperatures. When not in use, consider using a protective sleeve or case to prevent scratches and dust accumulation.
• Cable Care: Avoid bending or twisting the connection cables excessively. Always grasp the plug, not the cable, when disconnecting.

6. Troubleshooting

If you encounter issues with your UGEE UE12 Plus, refer to the following common troubleshooting steps:

• No Display/Signal:
  • Ensure all cables are securely connected.
  • If using a single USB-C cable, verify that your computer's USB-C port supports video output (DisplayPort Alternate Mode).
  • Try connecting to a different USB-C port or using the 3-in-1 cable (if available).
  • Check your computer's display settings to ensure the tablet is detected and set as an extended or duplicated display.
• Stylus Not Responding:
  • Ensure the driver is correctly installed and running. Try reinstalling the driver.
  • Check if the stylus nib is properly inserted and not overly worn.
  • Test the stylus on another compatible device if possible.
  • Ensure there are no strong electromagnetic interferences nearby.
• Driver Issues/Software Conflicts:
  • Uninstall any other tablet drivers (e.g., Wacom, Huion) before installing the UGEE driver.
  • Temporarily disable antivirus software during driver installation.
  • Download the latest driver from the official UGEE website.
• Inaccurate Pen Tracking/Parallax:
  • Perform screen calibration through the UGEE driver settings.
  • Ensure you are looking directly at the pen tip and not at an angle.

If these steps do not resolve the issue, please contact UGEE customer support for further assistance.

7. Specifications

8. Warranty and Support

For warranty information and technical support, please refer to the warranty policy card included in your package or visit the official UGEE website. Keep your purchase receipt as proof of purchase for warranty claims.

UGEE is committed to providing quality products and customer service. If you have any questions or require assistance, please do not hesitate to contact their support team.