1. Introduction
This manual provides essential information for the safe and efficient operation of your Tera 22kW 32A Type 2 Three-Phase Electric Vehicle Charger. Please read this manual thoroughly before installation and use, and retain it for future reference. This charger is designed to provide fast and reliable charging for compatible electric vehicles (EVs) and plug-in hybrid electric vehicles (PHEVs).
2. Safety Information
Always adhere to local electrical codes and safety regulations during installation and use. Improper installation or use can result in electric shock, fire, or serious injury. Only qualified personnel should perform the installation.
- Do not attempt to open, disassemble, or modify the charger.
- Ensure the power supply is disconnected before any installation or maintenance.
- Keep the charger and cables away from water, flammable materials, and extreme heat sources.
- Do not use the charger if it is damaged, wet, or shows signs of malfunction.
- Ensure the charging cable is fully inserted into both the charger and the vehicle's charging port.
- This charger is equipped with multiple protection features including overvoltage, undervoltage, overtemperature, ground protection, earth leakage protection, overload protection, and short circuit protection.
Image: CE Certified Type 2 and CEE 3-Phase Plug with various protection icons, highlighting overvoltage, undervoltage, overtemperature, ground, earth leakage, overload, and short circuit protection.
3. Package Contents
Verify that all items are present in the package before proceeding with installation.
- Tera EV Charger Type 2 (1 unit)
- User Manual
- Mounting Plate
- Screws Set
- Tools (for installation)
- CEE 3-Phase Plug (pre-attached to charger cable)
Image: Contents of the Tera EV Charger package including the charger unit, user manual, mounting plate, screw set, installation tools, and the CEE 3-phase plug.
4. Setup and Installation
The Tera EV Charger is designed for wall-mounted installation. Ensure the installation location is suitable for electrical equipment and provides adequate ventilation.
4.1 Mounting Steps
- Unscrew: Use the provided tool to unscrew the mounting bracket from the back of the charger.
- Mount to Wall: Secure the mounting plate to the desired wall location using the provided screws and wall anchors. Ensure it is level and firmly attached.
- Place Charger: Carefully place the charger unit onto the mounted plate, aligning the slots.
- Assemble Anti-Theft Screw: Secure the charger to the mounting plate using the anti-theft screw.
- Finished: The physical installation is complete.
Image: Step-by-step visual guide for mounting the Tera EV Charger to a wall.
4.2 Electrical Connection
The charger comes with a pre-attached CEE 3-Phase plug. Connect this plug to a compatible 3-phase CEE socket. Ensure the electrical circuit can support the charger's maximum output of 22kW (32A at 400V).
Image: The Tera EV Charger unit displaying its CEE 3-Phase plug and the Type 2 charging connector.
5. Operating Instructions
The Tera EV Charger offers both manual and app-controlled charging options.
5.1 Basic Charging
- Ensure the charger is properly installed and connected to a power source.
- Connect the Type 2 charging cable to your electric vehicle's charging port.
- The charger will automatically initiate charging (plug-and-play mode) if no schedule is set.
- Monitor the charging status via the integrated LED indicators and the display screen.
Image: An electric vehicle actively charging with the Tera EV Charger, showing real-time charging data on the display.
5.2 Manual Scheduled Charging
You can set the charging current and schedule directly on the charger's touch screen.
- Adjust Current: Before connecting to your vehicle, use the touch screen controls to select the desired charging current (e.g., 16A, 20A, 24A, 32A).
- Schedule Charging: Set a charging start time or duration (1-12 hours) using the touch screen.
- Connect to Vehicle: After setting the current and schedule, connect the Type 2 plug to your vehicle. The charger will then follow the programmed schedule.
Image: The Tera EV Charger's display interface for adjusting charging current and setting a charging schedule.
Image: Visual guide emphasizing the importance of configuring current and schedule on the charger before connecting to the vehicle for manual or app-based programmed charging.
5.3 App-Controlled Scheduled Charging
Manage your charging schedule and monitor status using the Tera Smart Life app (available for Android and iOS).
- Download the "Tera Smart Life" app from your device's app store.
- Connect the charger to your home Wi-Fi or via Bluetooth as per the app's instructions.
- Use the app to set charging schedules, view charging expenses, access historical data, receive full charge notifications, and track charging status.
- Schedule charging during off-peak hours to optimize electricity costs.
Image: Screenshots of the Tera Smart Life mobile application interface, demonstrating features like charge planning, current adjustment, and charge history for both Android and iOS devices.
Image: A visual representation of scheduled charging, highlighting the benefit of charging during off-peak hours to save on electricity costs.
6. Maintenance
Regular maintenance ensures the longevity and safe operation of your EV charger.
- Cleaning: Wipe the charger's exterior with a soft, dry cloth. Do not use abrasive cleaners or solvents.
- Cable Inspection: Periodically inspect the charging cable and connectors for any signs of wear, damage, or corrosion. Replace if necessary.
- Environmental Conditions: The charger is rated IP66 waterproof and dustproof, suitable for outdoor use in temperatures ranging from -30°C to 50°C. However, avoid prolonged exposure to direct sunlight or heavy precipitation when possible.
Image: The Tera EV Charger shown in a rainy outdoor environment, illustrating its IP66 waterproof and dustproof capabilities for all-weather charging.
Image: The Tera EV Charger shown operating reliably in extreme temperatures, from -30°C to 50°C, ensuring all-weather charging.
7. Troubleshooting
The charger's LED indicators provide visual cues for its operational status and potential issues.
| LED Status | Description | Possible Cause / Solution |
|---|---|---|
| Blue (Always On) | Standby | Charger is powered on and ready. Connect to vehicle to start charging. |
| Green (Always On) | Charger Inserted | Cable connected, awaiting charge initiation. |
| Green (Blinking every 1s) | Charging | Normal operation. |
| Red (Always On) | Abnormal CP | Control Pilot signal issue. Check vehicle connection or consult support. |
| Red (Blinking every 1s) | Over/Under Voltage | Input voltage is outside safe limits. Check power supply. |
| Red (Blinking every 2s) | Ground Fault | Grounding issue detected. Disconnect immediately and consult an electrician. |
| Red (Blinking every 3s) | Overcurrent Protection | Current draw exceeds safe limits. Reduce charging current or check vehicle. |
| Purple (Blinking every 1s) | Leakage Protection | Electrical leakage detected. Disconnect immediately and consult an electrician. |
| Purple (Blinking every 2s) | Overtemperature Protection | Charger is overheating. Ensure adequate ventilation and ambient temperature. |
| Purple (Blinking every 4s) | Adhesion Protection | Connector adhesion issue. Ensure connector is clean and properly inserted. |
Image: LED indicator guide for the Tera EV Charger, detailing status for standby, charging, and various protection activations.
8. Specifications
| Feature | Detail |
|---|---|
| Brand | Tera |
| Model Number | W01-M-G-16A |
| Color | Silver |
| Connector Type | Type 2 |
| Input Voltage | 400V (Three-Phase) |
| Max Current Rating | 32A |
| Max Power Output | 22 kW |
| Cable Length | 7 meters |
| Number of Ports | 1 |
| Product Dimensions | 12P x 16l x 5H centimeters (approximate) |
| Special Features | Fast charging, Adjustable current, App control (Wi-Fi/Bluetooth), Scheduled charging |
| Compliance | CE, TÜV (IEC 62196-2 standard) |
| Ingress Protection (IP) Rating | IP66 (Waterproof and Dustproof) |
| Operating Temperature | -30°C to 50°C |
Image: Performance comparison illustrating charging speeds at different amperage settings (24A vs 32A).
Image: Compatibility chart displaying various Type 2 electric vehicle models that can be charged with this unit.
9. Warranty and Support
The Tera EV Charger comes with a 2-year manufacturer's warranty. For warranty claims or technical support, please contact Tera customer service through the retailer where the product was purchased or visit the official Tera website.
Spare parts availability and software update information are not explicitly provided in the product details. Please refer to the manufacturer's official channels for the most up-to-date information.
