Introduction
This manual provides essential information for the safe and efficient operation of your Modern Flames Orion Traditional Electric Firebox. Please read this manual thoroughly before installation and use, and retain it for future reference.
The Modern Flames Orion Traditional Electric Firebox is designed to provide a realistic flame experience and supplemental heat, perfect for retrofitting existing fireplace openings.
Important Safety Information
WARNING: To reduce the risk of fire, electric shock, or injury, read all instructions before using this appliance.
- Always disconnect power before performing any service or maintenance.
- Do not operate any fireplace with a damaged cord or plug, or if the heater has malfunctioned or been dropped/damaged.
- Keep combustible materials, such as furniture, pillows, bedding, papers, clothes, and curtains at least 3 feet (0.9 m) from the front of the heater.
- This appliance is hot when in use. To avoid burns, do not let bare skin touch hot surfaces.
- Do not insert or allow foreign objects to enter any ventilation or exhaust opening as this may cause an electric shock or fire, or damage the heater.
- This electric firebox is for indoor use only.
- Ensure proper electrical wiring and grounding in accordance with local codes.
Package Contents
Carefully unpack all components and check against the list below. Ensure all items are present and undamaged. If any items are missing or damaged, contact Modern Flames customer support.
- Modern Flames Orion Traditional Electric Firebox Unit
- Driftwood Log Set
- Black Reflective Crushed Glass Media
- Remote Control
- User Manual (this document)
Setup and Installation
The Orion Traditional Electric Firebox is designed for built-in installation, making it ideal for renovating old fireplace openings.
Installation Requirements:
- Dimensions: For the 36-inch model, the product dimensions are 9"D x 36"W x 9"H. Ensure your opening accommodates these measurements.
- Electrical Connection: The unit requires direct-wiring to a 120 or 240 Volt circuit. Consult a qualified electrician for proper installation to ensure compliance with all local electrical codes.
- Ventilation: This is a vent-free unit. Ensure adequate clearance around the unit as specified in the detailed installation guide (not provided here, but implied for a full manual).

Image: The Modern Flames Orion Traditional Electric Firebox seamlessly integrated into a traditional fireplace mantel, demonstrating its built-in installation capability.

Image: A living room scene featuring the Modern Flames Orion Traditional Electric Firebox installed, with smaller images below illustrating the different available sizes (26", 30", 36", 42", 54").
Operating Instructions
Your Modern Flames Orion Traditional Electric Firebox offers a range of customizable features for a personalized experience.
Key Features:
- HELIOVISION™ Flame Technology: Creates multi-dimensional, realistic flame effects.
- Flame Patterns: Choose from three distinct flame styles: Wood-burning with sparks, Gas-burning, or Hybrid mixed flames.
- Flame Colors: Six high-definition flame color options (Yellow, Orange, Blue, Green, Purple, White) to match your mood or decor.
- Ember Bed Lighting: Ten colors of ember bed lighting with a fade mode, providing a 5-inch deep ember bed view.
- Flame Speed: Three adjustable flame speed levels.
- Ambient Sound: Soothing cracking sounds can be activated to enhance the realistic fire experience.
- Heating Function: Equipped with a highly efficient PTC Ceramic Heater, providing 5,000 - 8,300 BTUs of heat (depending on unit size) and covering up to 415 sq ft. The heating and flame functions operate independently.
- Control Options: Operate the firebox using the included remote control or via a dedicated WiFi App for smart control.

Image: An infographic highlighting key features including NEW HELIOVISION™ Flame Technology, 3 Flame Patterns, 3 Flame Speed Levels, 6 Bright Flame Colors, 10 Colors of Ember Bed & Fade Mode, Multi-Color Downlighting, Ambient Cracking Sound, and WiFi App & Remote Control.

Image: A visual representation of the Innovative HELIOVISION™ Flame Technology, showcasing 3 Realistic Flame Patterns (wood-burning, gas, hybrid) and 6 Stunning Flame Colors (Yellow, Orange, Blue, Green, Purple, White), emphasizing multi-dimensional flame appearance and independent control of flame and ember bed.

Image: An illustration demonstrating the Highly Efficient PTC Ceramic Heater, indicating heat output (5,000 - 8,300 BTUs depending on size) and confirming that heating and flames work independently, direct-wired to a 120 or 240 Volt Circuit.

Image: A depiction of the Modern Flames Orion Traditional Electric Firebox being controlled by both a smartphone app interface and a physical remote control, highlighting the smart control capabilities.
Maintenance
Regular maintenance ensures the longevity and optimal performance of your electric firebox.
- Cleaning: Ensure the unit is turned off and unplugged (if applicable) before cleaning. Use a soft, damp cloth to clean the exterior surfaces. Do not use abrasive cleaners or sprays.
- Glass Panel: Clean the glass panel with a soft cloth and a non-abrasive glass cleaner.
- Air Vents: Periodically check and clean the air intake and exhaust vents to ensure they are free from dust and debris, which can impede airflow and heating efficiency. Use a vacuum cleaner with a brush attachment if necessary.
- Log Set and Media: The driftwood log set and crushed glass media can be gently dusted as needed.
Troubleshooting
If you encounter issues with your electric firebox, refer to the following common troubleshooting steps. For problems not listed here, contact customer support.
| Problem | Possible Cause | Solution |
|---|---|---|
| Unit does not turn on | No power supply; tripped circuit breaker; loose wiring. | Check power connection. Reset circuit breaker. Ensure wiring is secure (consult electrician if unsure). |
| Flames are dim or not visible | Brightness setting too low; internal light source issue. | Adjust flame brightness using remote or app. If issue persists, contact support. |
| Heater not producing heat | Heater function off; thermostat setting too low; air vents blocked. | Activate heater function. Increase thermostat setting. Clear any obstructions from air vents. |
| Remote control not working | Dead batteries; remote out of range; sensor blocked. | Replace batteries. Ensure remote is within range and pointed at the unit. Clear any obstructions in front of the unit's sensor. |
Specifications
| Brand | Modern Flames |
| Model Name | Orion Traditional |
| Item Model Number | OR36-TRAD |
| ASIN | B0CH3TB2F1 |
| UPC | 859347002396 |
| Product Dimensions | 9"D x 36"W x 9"H |
| Installation Type | Built In |
| Power Source | AC/DC (Direct-wired 120V/240V) |
| Power Consumption | 1465 Watts |
| Heating Coverage | 415 sq ft |
| Material | Glass, Ceramic |
| Included Components | Glass media, Driftwood log set |
| Ventilation Type | Vent Free |
| Chamber Depth | 5 Inches |
| Burner Type | Quartz |
| Color | Black |
| Style | Modern |
Warranty Information
Based on the available product information, Warranty Information is Not Available. Please refer to the manufacturer's official website or contact their customer service for details regarding product warranty.
Customer Support
For technical assistance, replacement parts, or any other inquiries, please contact Modern Flames customer support.
- Website: www.modernflames.com (Note: This is a placeholder URL, please refer to official product documentation for actual contact details.)
- Phone: Refer to the Modern Flames official website for current contact numbers.
- Email: Refer to the Modern Flames official website for current contact email.







