1. Introduction
Thank you for choosing the EVERCROSS EK28 Electric Bicycle. This manual provides essential information for the safe assembly, operation, and maintenance of your new electric bike. Please read this manual thoroughly before your first ride to ensure optimal performance and safety. Keep this manual for future reference.
Image 1.1: The EVERCROSS EK28 Electric Bicycle.
2. Safety Information
Your safety is paramount. Always wear a helmet and appropriate safety gear when riding. Adhere to all local traffic laws and regulations. This electric bicycle is UL2849 certified, indicating compliance with electrical system safety standards.
- Always perform a pre-ride inspection, including brakes, tires, battery, and lights.
- Do not ride under the influence of alcohol or drugs.
- Be aware of your surroundings and ride defensively.
- Ensure the battery is securely locked in place before riding.
- Avoid riding in extreme weather conditions.
Image 2.1: Rider on the EVERCROSS EK28, highlighting the all-round safety design.
3. Product Overview
3.1 Key Features
- Motor: 500W brushless motor, providing assistance up to 20 MPH.
- Battery: Removable and lockable 36V 12Ah Lithium-ion battery.
- Range: Up to 60 miles with pedal assist (actual range varies with terrain, rider weight, and assist level).
- Gears: 7-speed gear system for versatile riding.
- Display: Multi-function LCD screen displaying speed, mileage, gear ratio, and battery level.
- Brakes: Front and rear disc brakes for reliable stopping power.
- Suspension: Front suspension for improved ride comfort.
3.2 Included Components
The package includes:
- EVERCROSS EK28 Electric Bicycle
- 36V 12Ah Lithium-ion Battery
- Battery Charger
- Lock
- Tool Kit
- User Manual (this document)
4. Setup and Initial Preparation
4.1 Assembly
Your EVERCROSS EK28 electric bike arrives mostly pre-assembled. The included tool kit contains necessary items for final assembly. Refer to the detailed instructions provided in the packaging for step-by-step guidance. Typically, this involves attaching the front wheel, handlebars, pedals, and seat.
4.2 Battery Installation and Charging
- Locate the battery compartment on the bike frame.
- Insert the 36V 12Ah lithium-ion battery and ensure it clicks securely into place. Use the provided key to lock the battery.
- Before first use, fully charge the battery. Connect the charger to the battery charging port and then to a standard power outlet.
- The charging time is approximately 6-7 hours for a full charge. The charger indicator light will change when charging is complete.
Image 4.1: The removable 36V 12Ah Lithium Battery with charging details.
5. Operating Instructions
5.1 Powering On/Off
Press and hold the power button on the LCD display to turn the bike's electrical system on or off.
5.2 Riding Modes
The EK28 offers three riding modes:
- Pure Electric Mode: Engage the throttle for motor-only propulsion without pedaling.
- Power Assisted Mode: The motor provides assistance as you pedal. Adjust the assist level via the LCD display. This mode offers an extended range of 21 to 60 miles.
- Normal Bike Mode: The electric system is off, and you pedal the bike like a traditional bicycle.
Image 5.1: Illustration of extended range achievable with pedal assist mode.
5.3 LCD Display
The multi-function LCD screen provides real-time information:
- Current Speed
- Total Mileage
- Current Gear Ratio (Assist Level)
- Battery Level Indicator
Ensure the display is visible and functional, especially for nighttime riding.
Image 5.2: The smart LCD display and front suspension system.
5.4 Gear System
The 7-speed gear system allows you to adjust pedaling effort for various terrains. Use the twist grip shifter to change gears. Lower gears are suitable for climbing hills, while higher gears are for flat terrain and higher speeds.
Image 5.3: Detail of the 7-speed transmission gears.
5.5 Braking
The EK28 is equipped with front and rear disc brakes. Apply both brakes simultaneously and smoothly to slow down or stop. Avoid sudden, hard braking, especially at high speeds or on loose surfaces.
Image 5.4: Front and rear disc brakes for enhanced safety.
6. Maintenance
Regular maintenance ensures the longevity and safe operation of your electric bicycle.
- Cleaning: Clean the bike regularly with a damp cloth. Avoid high-pressure washing directly on electrical components.
- Tires: Check tire pressure before each ride. Maintain recommended pressure for optimal performance and safety.
- Brakes: Inspect brake pads and cables regularly. Adjust or replace as needed.
- Chain: Keep the chain clean and lubricated.
- Battery Care: Store the battery in a cool, dry place. Avoid fully discharging the battery frequently. Charge it at least once a month if not in use.
- Fasteners: Periodically check all bolts and nuts for tightness.
7. Troubleshooting
This section addresses common issues you might encounter. For problems not listed here, please contact customer support.
| Problem | Possible Cause | Solution |
|---|---|---|
| Bike does not power on | Battery not charged or not properly installed. | Ensure battery is fully charged and securely locked. Check connections. |
| Motor not assisting | Low battery, incorrect riding mode, or sensor issue. | Charge battery. Switch to Power Assisted or Pure Electric mode. Check display for error codes. |
| Brakes feel weak | Worn brake pads or loose brake cables. | Inspect and adjust brake cables. Replace worn brake pads. |
| Unusual noises | Loose components, dry chain, or debris. | Check all fasteners. Lubricate chain. Inspect for foreign objects. |
8. Specifications
Detailed specifications for the EVERCROSS EK28 Electric Bicycle:
Image 8.1: Key dimensions and rider specifications for the EK28.
| Feature | Detail |
|---|---|
| Model Name | EK28M |
| Bike Type | Electric Bike |
| Age Range | Adult |
| Motor Wattage | 500 watts |
| Battery | 36V 12Ah Lithium-ion (432 Watt Hours) |
| Number of Speeds | 7 |
| Wheel Size | 28 Inches |
| Frame Material | Carbon Steel |
| Suspension Type | Front |
| Brake Style | Disc |
| Maximum Weight Recommendation | 300 Pounds |
| Product Dimensions | 72.8 x 24.2 x 47.6 inches (185 x 61.5 x 121 cm) |
| Net Weight | 26.3 kg (57.98 lbs) |
| Color | Black |
| Certification | UL2849 certified |
9. Warranty and Support
9.1 Warranty Information
The EVERCROSS EK28 Electric Bicycle comes with a 3-month limited warranty. Please refer to the warranty card included in your packaging for specific terms and conditions.
9.2 Customer Support
Should you encounter any issues or have questions regarding your EVERCROSS EK28 Electric Bicycle, our dedicated customer support team is available to assist you. The packaging includes all necessary tools and accessories for installing this EVERCROSS electric bike, along with detailed instructions. We are committed to providing professional and enthusiastic support until your concerns are resolved.
For assistance, please refer to the contact information provided in your product packaging or visit the official EVERCROSS website.
