Manuals+

PUQU AQ20

PUQU AQ20 Bluetooth Thermal Printer User Manual

Model: AQ20

1. Introduction

The PUQU AQ20 Bluetooth Thermal Printer is a versatile and portable label maker designed for efficient organization in home, office, and storage environments. This ink-free device connects wirelessly via Bluetooth to your iOS or Android smartphone, allowing you to create and print a wide variety of labels. With access to over 1000 icons and 200 free templates through the dedicated 'Qu Printing' app, it simplifies the process of generating professional-looking labels for pricing, pantry items, barcodes, jewelry, and more.

PUQU AQ20 Bluetooth Thermal Printer with phone and various labels
Figure 1: PUQU AQ20 Bluetooth Thermal Printer and example labels.

2. Setup Guide

2.1 Package Contents

Before you begin, ensure all components are present:

  • PUQU AQ20 Thermal Printer
  • USB Type-C Charging Cable
  • One roll of labels (included)
  • User Manual (this document)

2.2 Charging the Printer

The printer comes with a built-in 1800mAh Lithium-Ion battery. For optimal performance, fully charge the device before first use.

  1. Connect the provided USB Type-C cable to the printer's charging port.
  2. Connect the other end of the cable to a compatible USB power adapter (not included) or a computer USB port.
  3. The LED indicator on the printer will show charging status. It will typically turn solid when fully charged.

A full charge provides approximately 4-5 hours of continuous work time.

2.3 Loading Labels

The PUQU AQ20 printer uses thermal labels. Ensure you use labels compatible with the printer's adjustable holder, which fits widths from 20mm to 50mm (0.75" to 1.96").

  1. Press the blue switch on the side of the printer to open the top cover.
  2. Insert the label roll into the compartment, ensuring the labels feed out from the top and the print side is facing upwards.
  3. Pull a small length of label paper out past the print head.
  4. Close the top cover firmly until it clicks into place.
Three steps to use the printer: press switch, put paper, connect app
Figure 2: Steps for loading labels and connecting the printer.

2.4 App Installation and Bluetooth Connection

The 'Qu Printing' app is essential for operating your PUQU AQ20 printer. It is available for both iOS and Android devices.

  1. Download the App: Search for "Qu Printing" in the Apple App Store (for iOS) or Google Play Store (for Android) and install it.
  2. Enable Bluetooth: Ensure Bluetooth is enabled on your smartphone.
  3. Power On Printer: Turn on your PUQU AQ20 printer.
  4. Connect via App: Open the "Qu Printing" app. Important: Connect the printer via the app's internal Bluetooth connection feature, not directly through your phone's system Bluetooth settings.
  5. Within the app, navigate to the device connection section (often indicated by a Bluetooth icon or "Connect Device"). Select "AQ20" from the list of available devices.
App download and Bluetooth connection instructions
Figure 3: Instructions for downloading the app and connecting via Bluetooth.
Multi-function app with customization options
Figure 4: The "Qu Printing" app interface showing various customization options.

3. Operation

3.1 Creating Labels

The 'Qu Printing' app offers extensive features for label creation:

  • Templates: Access over 200 free templates and 1000+ icons for various uses (e.g., food, clothing, jewelry, cables, addresses). Navigate to "My Labels" -> "Official" within the app to browse categories.
  • Custom Design: Create labels from scratch using text, barcodes, QR codes, tables, images, lines, and more. The app supports 60+ frames and 30+ fonts.
  • Batch Printing: Utilize Excel batch printing for multiple labels.
Screenshot of the Qu Printing app showing various label design functions like text, barcode, QR code, image, and logo.
Figure 5: Multi-function application for label design.
Screenshot of the Qu Printing app showing multiple creative templates, fonts, and icons.
Figure 6: Explore multiple creative templates, fonts, and icons within the app.

3.2 Printing Labels

Once your label design is complete in the app:

  1. Ensure the printer is powered on and connected via Bluetooth to the app.
  2. In the app, click the "Print" button or icon.
  3. Adjust print settings such as copies, pagination, and orientation if needed.
  4. Click "Start Printing" to send the label to the printer.

The printer will automatically feed and print the label. Tear off the label along the serrated edge.

Examples of labels used for business organization, including drawers, bread bags, and folders.
Figure 7: Examples of business organization labels.
Examples of labels used for home organization, including jars, fridge containers, storage boxes, and notebooks.
Figure 8: Examples of home organization labels.
A child and adult labeling cardboard boxes with 'Fragile' labels using the PUQU AQ20 printer.
Figure 9: The PUQU AQ20 printer is suitable for various labeling tasks, including shipping preparation.
A jar of applesauce with a custom label 'Apple sauce' and an apple icon, next to fresh apples.
Figure 10: Custom labels for food items like applesauce.
A glass jar filled with walnuts, labeled with 'walnut 250g'.
Figure 11: Labels for pantry organization, such as a jar of walnuts.
Two red gift boxes with circular 'Merry Christmas' labels attached.
Figure 12: Personalized labels for gifts and special occasions.
A clothing tag with a barcode, product name 'PUQU CLOTHING', composition, retail price, and sizes.
Figure 13: Create professional clothing tags with product details and barcodes.
Two yellow cable labels attached to network cables, showing model numbers.
Figure 14: Organize cables with custom labels for easy identification.
A gold star-shaped necklace with a small white label showing 'NECKLACE $999'.
Figure 15: Price tags for jewelry and retail items.

4. Maintenance

4.1 Cleaning the Printer

Regular cleaning ensures optimal print quality and extends the life of your printer.

  • Turn off the printer and disconnect it from any power source before cleaning.
  • Use a soft, lint-free cloth slightly dampened with isopropyl alcohol to gently wipe the print head. Avoid touching the print head directly with your fingers.
  • Clean the exterior of the printer with a soft, dry cloth. Do not use abrasive cleaners or solvents.

4.2 Label Storage

Store thermal labels in a cool, dry place away from direct sunlight and heat to prevent premature fading or damage to the thermal coating.

5. Troubleshooting

This section addresses common issues you might encounter with your PUQU AQ20 printer.

ProblemPossible CauseSolution
Printer not connecting via Bluetooth.Incorrect connection method; Bluetooth off; printer off; app issue.Ensure Bluetooth is enabled on your phone. Connect via the "Qu Printing" app, not your phone's system settings. Restart both the printer and the app.
Poor print quality or blank labels.Incorrect label loading; dirty print head; low battery.Ensure labels are loaded correctly with the print side up. Clean the print head as described in the Maintenance section. Charge the printer fully.
Labels not feeding or jamming.Improper label loading; foreign object in paper path.Open the cover and re-load the label roll, ensuring it's properly seated and aligned. Check for any obstructions.
App crashes or freezes.Software glitch; outdated app version.Close and restart the app. Check for app updates in your app store. Clear app cache if possible.
Clear labels don't work.Thermal printers require specific label types.The PUQU AQ20 is a thermal printer and is designed for use with thermal labels, which have a heat-sensitive coating. Clear labels are generally not compatible with thermal printing technology as they lack this coating. Use only opaque thermal labels for best results.
Video 1: This video demonstrates how to use the PUQU AQ20 label printer, including app navigation and printing a label. It also addresses why clear labels may not work with thermal printers and how to use appropriate labels.

6. Specifications

FeatureDetail
ModelAQ20
Dimensions (L x W x H)6.5" x 4.5" x 2" (12.5 x 9 x 6 cm)
Weight14.1 ounces (0.88 lb)
Printing TechnologyThermal (Ink-Free)
Print Resolution203 x 203 dpi
Print Speed25-56 mm/s
Maximum Label Width2 inches (50 mm)
ConnectivityBluetooth, USB Type-C
Compatible DevicesSmartphones (iOS, Android)
Battery1800mAh Lithium-Ion (included)
Continuous Work TimeApprox. 4-5 hours
Memory Storage64 MB
Printer OutputMonochrome
Special FeaturesPortable, QR printing, Barcode printing, App control
Image showing key features and specifications of the PUQU AQ20 printer: thermal printing, high speed, HD definition, USB rechargeable, battery life, and suitable printing width.
Figure 16: Key features and specifications of the PUQU AQ20 printer.

7. Warranty & Support

7.1 Warranty Information

The PUQU AQ20 Bluetooth Thermal Printer comes with a limited warranty. Please refer to the warranty card included in your package or contact PUQU customer service for specific terms and conditions.

7.2 Customer Support

For technical assistance, troubleshooting, or general inquiries, please contact PUQU customer support through their official website or the contact information provided in your product packaging. You may also find additional resources and FAQs on the PUQU brand store page on Amazon: PUQU Amazon Store.

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