1. Product Overview
The Ugoos X4Q Extra TV Box is a high-performance media streaming device powered by the Amlogic S905X4 Quad Core Cortex-A55 CPU and running on Android 11 OS. Designed for an immersive entertainment experience, it supports AV1 HDR, 4K 60fps video playback, and offers robust connectivity options including 2.4G/5G Dual WiFi, Bluetooth 5.1, and Gigabit Ethernet.
Figure 1.1: Ugoos X4Q Extra TV Box and included Bluetooth Remote Control.
This device is equipped with 4GB RAM and 128GB internal storage, ensuring smooth operation and ample space for applications. It features an OTA updater for convenient firmware updates, eliminating the need for manual installation.
Key Features:
- Processor: Amlogic S905X4 Quad Core Cortex-A55 CPU with AV1 HDR support.
- Operating System: Android 11, supporting Google Play and APK installation.
- Memory & Storage: 4GB RAM + 128GB ROM (eMMC).
- Connectivity: 2.4G/5G Dual WiFi (IEEE 802.11 a/b/g/n/ac, 2T2R MiMO), Bluetooth 5.1 LE, 1000Mbps Ethernet (LAN).
- Video Output: Supports 4K 60fps, H.265, AV1 encoded, and 4K HDR content.
- Ports: USB 3.0, HDMI, OTG, SPDIF, TF Card slot, DC 5V Type-C.
- Updates: Over-The-Air (OTA) firmware updates.
Video 1.1: An overview of the Ugoos X4Q Extra TV Box, showcasing its design, ports, and included accessories.
2. Package Contents
Verify that all items listed below are included in your Ugoos X4Q Extra TV Box package. If any items are missing or damaged, please contact customer support.
Figure 2.1: All items included in the Ugoos X4Q Extra TV Box retail package.
- Ugoos X4Q Extra TV Box
- BT Remote Control (requires 1 CR2 battery, included)
- HD Cable
- Power Adapter (DC 5V/2.5A, Type C, US Plug)
- English User Manual
3. Device Layout and Ports
Familiarize yourself with the various ports and indicators on your Ugoos X4Q Extra TV Box to ensure proper connection and operation.
Figure 3.1: Top view of the Ugoos X4Q Extra TV Box, showing the sleek design and indicator light.
Figure 3.2: Rear and side views illustrating the various input/output ports.
Port Descriptions:
- DC 5V (Type-C): Power input port for connecting the included power adapter.
- HDMI: Connects to your TV or display for video and audio output.
- OTG (USB 2.0): On-The-Go port for connecting external devices.
- LAN (1000M): Gigabit Ethernet port for wired network connection.
- SPDIF: Optical digital audio output for connecting to audio receivers.
- USB (USB 3.0): High-speed USB port for connecting storage devices or peripherals.
- TF CARD: Slot for inserting a MicroSD (TF) card to expand storage.
- IR: Infrared receiver for remote control signals.
4. Specifications
Detailed technical specifications for the Ugoos X4Q Extra TV Box.
| Feature | Specification |
|---|---|
| Brand | Ugoos |
| Model Name | X4Q Extra |
| Operating System | Android 11 |
| Processor | Amlogic S905X4 Quad Core Cortex-A55 |
| RAM | 4GB |
| ROM | 128GB eMMC |
| Wi-Fi | 2.4G/5G Dual WiFi (IEEE 802.11 a/b/g/n/ac, 2T2R MiMO) |
| Bluetooth | 5.1 LE |
| Ethernet | 1000Mbps (Gigabit LAN) |
| Video Output | HDMI (4K@60fps, H.265, AV1, HDR) |
| USB Ports | 1x USB 3.0, 1x USB 2.0 OTG |
| Other Ports | SPDIF, TF Card Slot, DC 5V Type-C |
| Dimensions | 3.46 x 3.46 x 0.87 inches |
| Weight | 1.21 pounds |
| Power Adapter | DC 5V/2.5A, Type C |
Figure 4.1: The Ugoos X4Q Extra features the advanced Amlogic S905X4-J SoC for superior performance.
Figure 4.2: Performance comparison of the Amlogic S905X4 processor against previous generations, based on AnTuTu Benchmark tests.
Figure 4.3: Comparison of data transfer speeds for Bluetooth 5.1 LE on the X4Q Extra versus older Bluetooth versions.
5. Setup Guide
Follow these steps to set up your Ugoos X4Q Extra TV Box for the first time.
- Connect to Power: Insert the Type-C end of the power adapter into the DC 5V port on the TV Box and plug the other end into a power outlet.
- Connect to TV: Connect one end of the included HD Cable to the HDMI port on the TV Box and the other end to an available HDMI input on your television.
- Network Connection (Optional):
- Wired: Connect an Ethernet cable from your router to the LAN port on the TV Box.
- Wireless: During initial setup, you will be prompted to connect to a Wi-Fi network. Select your network and enter the password.
- Insert TF Card (Optional): If you wish to expand storage, insert a TF (MicroSD) card into the TF CARD slot until it clicks into place.
- Power On: The device should power on automatically. If not, press the power button on the remote control or the device.
- Initial Setup Wizard: Follow the on-screen instructions to complete the initial setup, including language selection, network configuration, and Google account login.
6. Operating Instructions
This section provides guidance on using your Ugoos X4Q Extra TV Box.
6.1 Remote Control Pairing
The included Bluetooth remote control needs to be paired with the TV Box for full functionality, especially for voice search.
Figure 6.1: Visual guide for pairing the Ugoos UR01-BLE remote control.
- Hold down the Volume Down (
) and Volume Up () buttons simultaneously on the remote. The red light will flash slowly after 3 seconds, and the remote will enter standby mode. - On your TV Box, navigate to the Bluetooth search function (usually in Settings > Connected devices > Pair new device).
- Select the Ugoos remote name from the list and confirm the pairing request. The red light on the remote will turn off once pairing is successful.
6.2 Remote Control Button IR Setting
The learning function on this remote control supports infrared (IR) signals only. This function is available only for the Right "Power" button.
- After the Ugoos remote control powers on, press and hold the "Power" button for about 3 seconds. Release the finger after the red light keeps on, and then it enters learning status.
- Hold the remote control to be learned, point it at this remote control with a distance of about 3-5 cm, then press the needed button to be learned.
- After the learning is successful, the red light flashes twice and then goes out to indicate success. Note that the Ugoos remote will automatically exit learning state after about 10 seconds.
6.3 Language & Input
To change the system language or input method:
- Go to Settings.
- Select Preferences or System.
- Choose Language & Input to select your desired language and configure keyboard settings.
6.4 Applications
The Ugoos X4Q Extra supports Google Play Store for downloading and installing a wide range of applications. You can also install APK files directly.
- Google Play Store: Access the Play Store from the home screen to browse and install apps.
- APK Installation: Download APK files from trusted sources to a USB drive or TF card, then use a file manager app on the TV Box to install them.
6.5 4K HDR and AV1 Playback
The X4Q Extra is designed to deliver a superior visual experience with support for 4K HDR and AV1 encoded content.
Figure 6.2: Visual comparison demonstrating the enhanced color and contrast of HDR content versus standard SDR.
- Ensure your television supports 4K and HDR for optimal viewing.
- The device automatically detects and processes 4K 60fps, H.265, and AV1 videos for smooth playback.
- AV1 encoding provides efficient compression, allowing for high-quality video with less data usage.
7. Maintenance
Proper maintenance ensures the longevity and optimal performance of your TV Box.
- Cleaning: Use a soft, dry cloth to clean the device. Avoid liquid cleaners or abrasive materials.
- Ventilation: Ensure the device is placed in a well-ventilated area to prevent overheating. Do not block the ventilation holes.
- Software Updates: The device supports Over-The-Air (OTA) updates. Periodically check for new firmware versions in the system settings to ensure you have the latest features and bug fixes.
- Power Off Properly: Always power off the device using the remote or system menu before unplugging it.
8. Troubleshooting
If you encounter issues with your Ugoos X4Q Extra TV Box, refer to the following common problems and solutions.
- No Power:
- Ensure the power adapter is securely connected to the device and a working power outlet.
- Verify the power outlet is active.
- No Picture on TV:
- Check the HDMI cable connection between the TV Box and your TV.
- Ensure your TV is set to the correct HDMI input source.
- Try a different HDMI cable or HDMI port on your TV.
- Remote Control Not Responding:
- Check if the CR2 battery in the remote is correctly inserted and has sufficient charge.
- Re-pair the Bluetooth remote control as described in Section 6.1.
- Ensure there are no obstructions between the remote and the TV Box.
- Wi-Fi Connectivity Issues:
- Ensure your Wi-Fi router is on and functioning correctly.
- Check the Wi-Fi password entered on the TV Box.
- Move the TV Box closer to the router or reduce interference from other electronic devices.
- Slow Performance/App Crashes:
- Close unused applications running in the background.
- Clear cache for problematic apps in Android settings.
- Ensure sufficient free storage space.
- Check for and install any available system updates (OTA).
9. Warranty and Support
Ugoos products are designed and manufactured to the highest quality standards. This product is covered by a limited warranty from the date of purchase. For detailed warranty information, please refer to the warranty card included in your package or visit the official Ugoos website.
For technical support, troubleshooting assistance, or to inquire about repairs, please contact Ugoos customer service through the contact information provided on the official website or in your product documentation. Please have your product model and purchase details ready when contacting support.
Online Resources:
- Official Ugoos Website: www.ugoos.com (for general information, firmware, and support)
