1. Introduction
The Kiloview E3 Dual-Channel 4K HDMI & 3G-SDI HEVC Video Encoder is an advanced device designed for professional video encoding. It offers flexibility and efficiency for various applications including live production, post-production, remote transmission, and live streaming.
This encoder supports simultaneous encoding of two video channels, handling 4K HDMI up to 30 frames per second (P30) and 3G-SDI up to 60 frames per second (P60). It supports both H.265 (HEVC) and H.264 encoding, allowing for individual or simultaneous processing of HDMI and 3G-SDI inputs. The E3 also features Picture-in-Picture (PIP) or Picture-by-Picture (PBP) modes and can encode up to 1080p60 from both inputs.
Utilizing the latest chipset and HEVC technology, the E3 provides superior video quality at lower bitrates, optimizing bandwidth usage by over 50% compared to traditional codecs.
Key Features:
- Encoding Both Video Inputs of HDMI & 3G-SDI
- Flexible Formats Selection
- Compatible with All Protocols
- Powerful Streaming Capabilities
- Powerful Audio Performance, Multi-Channel Audio Encoding Supported
2. Setup
2.1. Unpacking and Contents
Carefully unpack the Kiloview E3 encoder and verify all contents. The standard package includes:
- Kiloview E3 Encoder Unit
- Ethernet Cable
- Power Adapter
2.2. Device Overview
Figure 2.1: Front Panel of the E3 Encoder. The front panel features two USB ports (labeled 1 and 2), an integrated LCD display showing CPU, Memory, Temperature, and Firmware Version, and a power ON/OFF toggle switch.
Figure 2.2: Rear Panel of the E3 Encoder. The rear panel includes an Ethernet port with PoE support, HDMI IN and LOOP ports, 3G-SDI IN and LOOP ports, a USB port, a Line In audio port, and a DC 12-18V power input.
2.3. Initial Connection
- Power Connection: Connect the provided power adapter to the DC 12-18V input on the rear panel of the E3 encoder. Plug the adapter into a suitable power outlet.
- Network Connection: Connect an Ethernet cable from your network router or switch to the Ethernet port on the rear panel. The E3 supports Power over Ethernet (PoE) if your network infrastructure provides it.
- Video Input:
- For HDMI sources, connect an HDMI cable from your video source to the HDMI IN port. If a loop-through is required, connect another HDMI cable from the HDMI LOOP port to a monitor.
- For 3G-SDI sources, connect an SDI cable from your video source to the 3G-SDI IN port. If a loop-through is required, connect another SDI cable from the 3G-SDI LOOP port to a monitor.
- Audio Input: If external audio is required, connect an audio source to the Line In port.
- Power On: Toggle the ON/OFF switch on the front panel to the 'ON' position. The LCD display will illuminate, showing system status.
Figure 2.3: E3 Encoder with Connected Cables. This image illustrates typical cable connections for power, network, HDMI, and SDI inputs/outputs.
3. Operating Instructions
3.1. Accessing the Web Interface
The Kiloview E3 is primarily configured and controlled via its web-based interface. To access it:
- Ensure the E3 is connected to your network and powered on.
- Determine the IP address of the E3. This can often be found on the device's LCD screen or by using a network scanning tool.
- Open a web browser on a computer connected to the same network.
- Enter the E3's IP address into the browser's address bar and press Enter.
- Log in using the default credentials (refer to the device's documentation or contact support if unknown).
3.2. Encoding Configuration
Within the web interface, you can configure various encoding parameters:
- Input Selection: Choose between HDMI, 3G-SDI, or both for encoding.
- Encoding Format: Select H.265 (HEVC) or H.264. H.265 offers better compression efficiency.
- Resolution and Frame Rate: Adjust output resolution and frame rate up to 4K P30 for HDMI and 3G-SDI P60.
- Bitrate Control: Set the desired bitrate for your stream. Lower bitrates save bandwidth but may reduce quality.
- Audio Settings: Configure audio input, encoding format, and bitrate. The E3 supports multi-channel audio encoding.
- Picture Modes: Utilize Picture-in-Picture (PIP) or Picture-by-Picture (PBP) modes when encoding both HDMI and 3G-SDI inputs simultaneously.
3.3. Streaming Protocols
The E3 supports a wide range of streaming protocols. Configure your desired protocol (e.g., RTMP, RTSP, NDI|HX, SRT, HLS) and destination server details within the web interface to begin streaming.
4. Maintenance
To ensure the longevity and optimal performance of your Kiloview E3 encoder, follow these maintenance guidelines:
- Cleaning: Use a soft, dry cloth to clean the exterior of the device. Do not use liquid cleaners or aerosols.
- Ventilation: Ensure the device is placed in a well-ventilated area. Do not block ventilation openings.
- Firmware Updates: Regularly check the Kiloview official website for firmware updates. Keeping the firmware updated ensures access to the latest features and bug fixes.
- Storage: When not in use for extended periods, store the device in a cool, dry place away from direct sunlight and extreme temperatures.
5. Troubleshooting
This section provides solutions to common issues you might encounter with your E3 encoder.
| Problem | Possible Cause | Solution |
|---|---|---|
| No power/Device not turning on | Power cable not connected; Power adapter faulty; Power outlet issue. | Check power cable connection. Try a different power outlet. Ensure the power switch is ON. |
| No video output/input detected | Incorrect cable connection; Source device not active; Resolution/format incompatibility. | Verify all video cables are securely connected. Ensure the source device is powered on and outputting video. Check if the source resolution/frame rate is supported by the E3. |
| Cannot access web interface | Incorrect IP address; Network connectivity issue; Firewall blocking access. | Verify the E3's IP address. Check network cable connection. Ensure your computer is on the same network. Temporarily disable firewall to test. |
| Streaming issues (buffering, drops) | Insufficient network bandwidth; High bitrate setting; Server issues. | Check your internet connection speed. Reduce the encoding bitrate. Verify streaming server status. |
6. Specifications
The following are the technical specifications for the Kiloview E3 Dual-Channel 4K HDMI & 3G-SDI HEVC Video Encoder:
| Feature | Detail |
|---|---|
| Product Dimensions | 7.4 x 6.1 x 3.8 inches |
| Item Weight | 1.7 pounds |
| Model Number | E3 |
| Manufacturer | Kiloview |
| Color | Black |
| Connector Type | HDMI |
| Brand | KILOVIEW |
| Compatible Devices | Monitor |
| Cable Type | HDMI |
7. Warranty and Support
7.1. Warranty Information
For detailed warranty information regarding your Kiloview E3 encoder, please refer to the warranty card included with your product or visit the official Kiloview website. Warranty terms and conditions may vary by region.
7.2. Technical Support
If you encounter any issues that cannot be resolved using the troubleshooting guide, or require further assistance, please contact Kiloview technical support. Support contact information can typically be found on the official Kiloview website or in your product documentation.
You may also find helpful resources, FAQs, and firmware downloads on the Kiloview Official Website.
