Popur X5

Popur X5 Automatic Cat Litter Box User Manual

Model: X5

1. Introduction and Overview

The Popur X5 Automatic Cat Litter Box is a self-cleaning system designed to simplify pet waste management. It features smart app control, an integrated odor eliminator, and an open-top design for cat comfort. This manual provides essential information for the safe and efficient operation of your Popur X5.

Key features include a large capacity waste bin, suitable for multiple cats, and a patented cleaning mechanism that ensures thorough waste separation and disposal.

Popur X5 Automatic Cat Litter Box with a kitten and app interface

Image: The Popur X5 Automatic Cat Litter Box, showcasing its self-cleaning mechanism, a kitten, and a smartphone displaying the control app.

2. Safety Information

Please read all safety instructions carefully before operating the Popur X5. Failure to follow these instructions may result in injury or damage to the product.

  • Electrical Safety: Ensure the power cord is not damaged and is plugged into a grounded outlet. Do not operate with wet hands or near water. Unplug the unit before cleaning or performing maintenance.
  • Pet Safety: The Popur X5 is designed with safety features, including an ActiveShield mechanism to prevent pinching. However, always supervise your pets during their initial interactions with the device. The maximum recommended weight for a cat using this litter box is 33 pounds.
  • Child Safety: Keep children away from the litter box during operation. This appliance is not intended for use by persons with reduced physical, sensory, or mental capabilities unless supervised.
  • Placement: Place the unit on a stable, level surface. Do not block ventilation openings.
  • Litter Type: Use only clumping cat litter. Other types of litter may interfere with the cleaning mechanism.

3. Package Contents

Verify that all items are present in the package:

  • Popur X5 Automatic Cat Litter Box Unit
  • Power Adapter
  • Waste Bin with Automatic Lid
  • Trash Bags (initial supply)
  • User Manual (this document)

4. Setup

  1. Unpacking: Carefully remove all components from the packaging. Retain packaging for future transport or storage.
  2. Placement: Position the Popur X5 on a firm, level surface in a location accessible to your cat and near a power outlet. The unit features built-in casters for easy movement.
  3. Install Waste Bin: Insert the dedicated trash box into its compartment. Ensure a trash bag is properly installed using the double-layered inside-out method to prevent odors and mess.
  4. Hands installing a trash bag into the Popur X5 waste bin

    Image: Demonstrates the installation of a trash bag into the Popur X5's dedicated waste bin, highlighting the dual-box system.

  5. Add Litter: Pour clumping cat litter into the main litter tray. The Popur X5 is compatible with various clumping litters and PrettyLitter crystals. Ensure the litter level is between the minimum and maximum fill lines.
  6. Popur X5 litter box being filled with cat litter

    Image: A person pouring cat litter into the Popur X5, demonstrating its capacity for various litter types.

  7. Power Connection: Connect the power adapter to the unit and then to a wall outlet. The unit will power on and perform an initial calibration cycle.
  8. App Setup (Optional but Recommended): Download the Popur app from your device's app store. Follow the in-app instructions to connect your Popur X5 to your home Wi-Fi network. The app allows for remote control, monitoring, and customized settings.

5. Operating Instructions

The Popur X5 operates automatically, but can also be controlled manually via the app.

  • Automatic Cleaning Cycle: After your cat uses the litter box and exits, the unit will automatically initiate a cleaning cycle after a preset delay (customizable via app). The patented DuoTilt CleanTech mechanism sifts the litter and deposits waste into the enclosed bin.
  • Video: Demonstrates the Popur X5's self-cleaning process, showing how the DuoTilt CleanTech sifts litter and disposes of waste.

  • Odor Elimination: The enclosed waste bin and the Dual-Box System are designed to trap odors effectively, ensuring a fresh environment.
  • Popur X5 with an illustration of odor elimination

    Image: Illustrates the odor-trapping capabilities of the Popur X5's enclosed waste bin, contributing to a 99% odorless environment.

  • Manual Cleaning: You can initiate a cleaning cycle manually through the Popur app at any time.
  • Waste Bin Capacity: The large waste bin can hold up to 30 days of waste for a single cat, reducing the frequency of bag changes.
  • Popur X5 waste bin with text indicating 30-day capacity

    Image: The Popur X5's waste bin, highlighting its large storage capacity of up to 30 days.

6. Maintenance

Regular maintenance ensures optimal performance and longevity of your Popur X5.

  • Changing Trash Bags: When the app indicates the waste bin is full, or as needed, remove the full trash bag. The design allows for removal without direct contact with waste or odors. Replace with a new elastic band trash bag.
  • Cleaning the Unit: The open design and accessible components make the Popur X5 easy to sanitize. Wipe down surfaces with a damp cloth and mild detergent as needed. Do not submerge any part of the unit in water.
  • Person cleaning the inside of the Popur X5 litter box

    Image: A person cleaning the interior of the Popur X5, demonstrating the ease of sanitization due to its open design.

  • Litter Level: Periodically check the litter level and add fresh clumping litter to maintain the recommended fill.

7. Troubleshooting

If you encounter issues with your Popur X5, refer to the following common problems and solutions:

ProblemPossible CauseSolution
Unit not cleaning automatically.Sensor obstruction, litter level too high/low, unit offline.Check for obstructions around sensors. Adjust litter level. Ensure unit is connected to Wi-Fi and online via the app. Perform a manual cycle via the app.
App connectivity issues.Weak Wi-Fi signal, incorrect network credentials, app glitch.Ensure unit is within Wi-Fi range. Re-enter Wi-Fi credentials in the app. Restart the app or the unit (unplug and plug back in).
Odor is present.Waste bin full, improper trash bag installation, litter not clumping effectively.Change the trash bag. Ensure the trash bag is properly sealed and installed. Use high-quality clumping litter. Clean the unit regularly.
Waste not dumping correctly.Litter too wet/sticky, mechanism obstruction, litter type issue.Ensure litter is dry and clumping properly. Clean the sifting mechanism. Consider trying a different brand of clumping litter.
Unit makes unusual noises.Obstruction in mechanism, motor issue.Unplug the unit and check for any foreign objects or litter clumps obstructing the moving parts. If the noise persists, contact customer support.

If the problem persists after attempting these solutions, please contact Popur customer support for further assistance.

8. Specifications

FeatureDetail
ModelX5
TypeAutomated Self-Cleaning Litter Box
Dimensions (L x W x H)24" x 21.2" x 18.2"
Item Weight35 Pounds
MaterialPlastic
Max. Cat Weight33 Pounds
Waste CapacityUp to 30 days (for one cat)
ConnectivitySmart App Control (Wi-Fi)

9. Warranty and Support

Popur provides a limited warranty for the X5 Automatic Cat Litter Box. For detailed warranty information, please refer to the official Popur website or the warranty card included with your product.

For technical support, troubleshooting assistance, or to inquire about replacement parts, please contact Popur Customer Service:

  • Online Support: Visit the official Popur website for FAQs and support resources.
  • Email Support: Refer to your product packaging or the Popur website for contact email.
  • User Guide (PDF): A digital version of the user guide is available here.