1. Product Overview
The kielle Oudee Douche System, Model 20602000, is a modern shower solution designed for comfort and functionality. It features an integrated thermostat for precise temperature control, a large 260mm overhead shower, and a hand shower with three distinct spray types. This manual provides essential information for the safe and correct use of your new shower system.
Key Features:
- Integrated Thermostat: Ensures consistent water temperature.
- Adjustable Overhead Shower: Height can be adjusted for user preference.
- Practical Shelf: Convenient storage for shower gels and shampoos.
- Three Spray Types: Includes SilkFlow for gentle cleaning and relaxation.
- TouchClean Function: Facilitates easy cleaning of spray nozzles.


2. Safety Information
Please read all safety instructions carefully before installation and use. Failure to follow these instructions may result in injury or damage to the product.
- Professional Installation Recommended: For optimal performance and safety, installation by a qualified plumber is recommended.
- Water Supply: Ensure the main water supply is turned off before beginning any installation work.
- Temperature Settings: The thermostat is factory-set to prevent scalding. Do not tamper with internal components unless instructed by a professional.
- Cleaning: Use only mild cleaning agents. Abrasive cleaners can damage the finish.
- Children: Supervise children when they are near the shower system to prevent accidental adjustments or misuse.
3. Setup and Installation
This section provides general guidance for installing the kielle Oudee Douche System. Refer to the detailed installation diagram for specific measurements and component placement.
3.1 Package Contents
Before installation, verify that all components are present:
- Overhead shower head
- Hand shower
- Shower hose
- Shower column/rail
- Thermostat mixing unit with integrated shelf
- Mounting hardware (screws, wall plugs, gaskets)
- Instruction manual
3.2 Installation Steps
- Prepare the Installation Area: Turn off the main water supply. Clear the area where the shower system will be installed.
- Mount the Thermostat Unit: Position the thermostat unit at the desired height. Mark and drill holes for mounting. Secure the unit to the wall using the provided hardware. Ensure it is level.
- Connect Water Supplies: Connect the hot and cold water lines to the corresponding inlets on the thermostat unit. Use appropriate seals and tighten connections securely to prevent leaks.
- Assemble the Shower Column: Attach the shower column to the thermostat unit. Secure any additional wall brackets for stability.
- Install Overhead Shower: Attach the overhead shower head to the top of the shower column. Ensure it is securely fastened.
- Install Hand Shower and Hose: Connect the shower hose to the thermostat unit and the hand shower. Place the hand shower in its adjustable holder on the column.
- Test for Leaks: Slowly turn on the main water supply and check all connections for leaks. Tighten any leaking connections.
- Functionality Test: Test both the overhead and hand showers, and verify the thermostat's temperature control.

4. Operating Instructions
Familiarize yourself with the controls to fully utilize your kielle Oudee Douche System.
4.1 Temperature Control
The thermostat unit features a temperature control knob. Rotate the knob to adjust the water temperature. A safety stop is typically set at 38°C (100°F) to prevent accidental scalding. To exceed this temperature, press the safety button while turning the knob.


4.2 Water Flow and Diverter
Use the diverter knob or button on the thermostat unit to switch between the overhead shower and the hand shower. Adjust the flow rate by turning the main control knob.
4.3 Hand Shower Spray Types
The hand shower offers three distinct spray types for varied showering experiences. These can typically be selected by pressing a button or rotating a dial on the hand shower head itself.
- SilkFlow: A gentle, soft spray designed for relaxation and thorough rinsing.
- EasyClick: (Implied feature, likely for easy spray selection)
- MistFlow: A fine, invigorating mist spray.




4.4 Height Adjustment
The hand shower holder on the column can be adjusted vertically to suit different user heights. Loosen the holder, slide it to the desired position, and then tighten it to secure.
5. Maintenance
Regular cleaning and maintenance will ensure the longevity and optimal performance of your kielle Oudee Douche System.
5.1 Cleaning the Shower Heads (TouchClean)
The shower heads are equipped with a TouchClean function. To remove limescale and mineral deposits from the nozzles, simply rub them with your finger or a soft cloth. This should be done regularly, especially in areas with hard water.
5.2 General Cleaning
- Clean the surfaces of the shower system with a soft cloth and a mild, non-abrasive cleaning agent.
- Avoid using harsh chemicals, abrasive sponges, or cleaners containing alcohol, acid, or ammonia, as these can damage the finish.
- Rinse thoroughly with clean water after cleaning and dry with a soft cloth to prevent water spots.
6. Troubleshooting
If you encounter issues with your kielle Oudee Douche System, refer to the following common problems and solutions:
| Problem | Possible Cause | Solution |
|---|---|---|
| Low water pressure | Clogged shower head nozzles; partially closed stopcock; low household water pressure. | Clean shower head nozzles using TouchClean function; ensure stopcocks are fully open; consult a plumber if household pressure is consistently low. |
| Water temperature fluctuates | Thermostat cartridge issue; inconsistent hot/cold water supply. | Ensure stable hot and cold water supply. If problem persists, contact a qualified plumber to inspect or replace the thermostat cartridge. |
| Leaks from connections | Loose connections; damaged seals. | Turn off water supply. Gently tighten connections. If leaks persist, replace seals or contact a plumber. |
| Difficulty changing spray types | Limescale buildup in hand shower mechanism. | Clean the hand shower head thoroughly, especially around the spray selection mechanism. |
If the problem persists after attempting these solutions, please contact kielle customer support or a qualified plumber.
7. Specifications
Detailed technical specifications for the kielle Oudee Douche System, Model 20602000.
| Specification | Detail |
|---|---|
| Brand | kielle |
| Model Number | 20602000 |
| Color | Chrome/White/Black |
| Material | Plastic (components may vary, main body typically metal) |
| Number of Handles | 1 (for flow/temperature control) |
| Overhead Shower Diameter | 260 mm |
| Spray Types | 3 (e.g., SilkFlow, MistFlow) |
| First Available Date | 27 August 2023 |
8. Warranty and Support
kielle products are manufactured to high-quality standards and come with a manufacturer's warranty. For specific warranty terms and conditions, please refer to the warranty card included with your product or visit the official kielle website.
For technical support, spare parts, or any inquiries regarding your kielle Oudee Douche System, please contact kielle customer service through their official channels. When contacting support, please have your model number (20602000) and purchase information readily available.





