SHARP AQUOS sense5G SIM-free Smartphone SH-M17-B User Manual

1. Introduction

This manual provides essential information for setting up, operating, maintaining, and troubleshooting your SHARP AQUOS sense5G SIM-free smartphone. Please read this manual carefully to ensure proper use and to maximize the device's features.

The AQUOS sense5G is designed for extended use, offering a week of battery life even with 5G connectivity. It features a durable, simple design with environmental considerations, utilizing 35% recycled plastic in its casing. The device supports convenient features like automatic tethering, split-screen multitasking, and dual SIM functionality for managing both work and personal communications.

Figure 1: SHARP AQUOS sense5G smartphones showcasing the simple and unadorned design concept.

Figure 2: The AQUOS sense5G features a gentle texture and color, with a design that incorporates recycled materials for environmental consideration.

2. Setup

2.1 Package Contents

Before you begin, ensure all items are present:

• SHARP AQUOS sense5G Smartphone (SH-M17-B)
• Quick Switch Adapter
• Rapid Charger

2.2 SIM Card Installation

The AQUOS sense5G supports Nano SIM cards and dual SIM functionality. To install your SIM card(s):

1. Locate the SIM card tray on the side of your device.
2. Insert the SIM ejector tool (not included) into the small hole on the tray to open it.
3. Place your Nano SIM card(s) into the designated slots on the tray, ensuring the gold contacts face down.
4. Carefully push the tray back into the device until it clicks into place.

2.3 Initial Power On and Data Transfer

To power on your device, press and hold the power button until the SHARP logo appears. Follow the on-screen instructions for initial setup.

For easy data transfer from your old smartphone, use the included Quick Switch Adapter. Connect your old and new smartphones with the adapter and follow the prompts to copy your data.

Figure 3: Easy data transfer using the Quick Switch Adapter to connect your old and new smartphones.

3. Operating Instructions

3.1 Basic Navigation (Android 11)

Your AQUOS sense5G runs on Android 11. Navigate using gestures or the traditional three-button navigation bar. Swipe up from the bottom for the app drawer, swipe down from the top for notifications and quick settings.

3.2 Connectivity Features

• 5G Connectivity: Enjoy high-speed internet with 5G network support.
• Automatic Tethering: The device can automatically turn tethering ON/OFF based on your configured locations, saving battery and data.
• Dual SIM: Utilize two LTE lines simultaneously, allowing for convenient switching between work and private numbers.

3.3 Multitasking and Productivity

• Split-Screen Display: Divide your screen into two to use two apps simultaneously, for example, watching a video while browsing information.

3.4 Security and Biometrics

The AQUOS sense5G offers robust security features:

• Fingerprint Recognition: A side-mounted fingerprint sensor allows for quick and secure unlocking, even while wearing a mask.
• Face Recognition: Unlock your device using your face.
• Pay Trigger: Long-press the side fingerprint sensor from the home screen to quickly launch payment applications for cashless transactions.

Figure 4: The 'Pay Trigger' feature enables quick access to payment apps, and the side fingerprint sensor provides convenient unlocking.

3.5 Camera Functionality

The camera is designed for simple and quick operation. Easily capture photos and videos. The device comes with Google's Camera Go app, ensuring fast startup so you don't miss a moment.

Figure 5: The simple camera interface and Camera Go app make taking photos enjoyable and quick.

3.6 Smart Home HUB

Control your SHARP smart home appliances with ease using the 'Smart Home HUB' feature. Swipe down from the top of the screen and tap the Smart Home HUB icon on the second panel of the operation screen to quickly manage your home devices.

Figure 6: Operating smart home appliances is simple with the Smart Home HUB, accessible via a quick swipe and tap.

4. Maintenance

4.1 Durability Features

The AQUOS sense5G is built to last, featuring:

• Waterproof (IPX5/IPX8): Protected against water jets and immersion.
• Dustproof (IP6X): Completely protected against dust ingress.
• Shock Resistant: Complies with MIL-STD-810H/MIL-STD-810G standards for drop resistance, ensuring durability in various environments.

Figure 7: The AQUOS sense5G is designed for long-term, worry-free use with extensive durability features and guaranteed OS updates.

4.2 Software Updates

SHARP provides up to two major OS version updates within two years of release, ensuring your device remains secure and up-to-date with the latest features.

4.3 General Care

To maintain your device's performance and appearance:

• Clean the screen and body with a soft, lint-free cloth.
• Avoid exposing the device to extreme temperatures or direct sunlight for prolonged periods.
• Use only SHARP-approved accessories.

5. Troubleshooting

If you encounter issues with your device, try the following basic troubleshooting steps:

• Restart the device: A simple restart can resolve many minor software glitches.
• Check connections: Ensure SIM cards are properly inserted and Wi-Fi/Bluetooth are enabled if needed.
• Update software: Check for available system updates in Settings > System > System update.
• Clear app cache: If an app is misbehaving, try clearing its cache in Settings > Apps > [App Name] > Storage > Clear cache.
• Factory reset: As a last resort, you may perform a factory reset (Settings > System > Reset options > Erase all data). Warning: This will erase all data on your device. Back up important data before proceeding.

6. Specifications

7. Warranty and Support

7.1 Warranty Information

This product is a refurbished item. Please refer to the specific warranty terms provided by the seller at the time of purchase. Typically, refurbished products come with a limited warranty period. Keep your proof of purchase for any warranty claims.

7.2 Customer Support

For further assistance, technical support, or warranty inquiries, please contact the retailer or SHARP customer service. You can find contact details on the official SHARP website or through your purchase documentation.

• Visit the official SHARP website for support resources and FAQs.
• Refer to your purchase invoice for seller-specific support contacts.