Pleasant Hearth 24-in Wildwood Vent Free Gas Log Set

Introduction

This instruction manual provides comprehensive guidance for the safe and efficient installation, operation, and maintenance of your Pleasant Hearth 24-inch Wildwood Vent Free Gas Log Set. This appliance is designed to provide warmth and ambiance without the need for a traditional chimney or flue, utilizing state-of-the-art vent-free technology. It is capable of operating on either natural gas or propane, delivering up to 30,000 BTUs per hour and heating areas up to 1,000 square feet with high efficiency.

Please read this manual thoroughly before installation or operation to ensure proper use and to prevent potential hazards. Retain this manual for future reference.

Important Safety Information

WARNING: Improper installation, adjustment, alteration, service, or maintenance can cause property damage, injury, or death. Read the installation, operating, and maintenance instructions thoroughly before installing or servicing this equipment.

• This appliance is for indoor use only.
• Do not install or use this appliance in California or Canada, as per product restrictions.
• Always check and comply with local regulations and codes regarding installation and usage of vent-free gas appliances.
• Installation and service must be performed by a qualified installer, service agency, or gas supplier.
• Ensure adequate ventilation in the area where the appliance is installed. Vent-free appliances consume oxygen and produce carbon monoxide.
• For propane use, a 100-lb tank or larger with a two-stage adjustable regulator is required. This regulator should be obtained from a local gas company.
• Do not place clothing or other flammable materials on or near the appliance.
• Keep children and pets away from the hot surfaces of the appliance.
• Never operate the appliance if any part has been submerged in water.
• Do not use this appliance as a primary heating source if continuous operation is required without proper ventilation.

Product Features

• Dual Fuel Technology: Operates with either natural gas or propane, offering versatile fuel options.
• High Heat Output: Delivers up to 30,000 BTUs per hour, capable of heating areas up to 1,000 square feet.
• No Electricity Required: Provides reliable back-up heating during power outages.
• Dual Burner System: Creates two rows of flames for a fuller, more realistic fire appearance.
• Realistic Ceramic Logs: Features 7 hand-painted ceramic logs, designed to mimic natural wood and withstand high temperatures.
• Thermostatic Control: Maintains a desired room temperature automatically.
• Minimum Clearance Design: Allows for insertion into most masonry fireplaces.

Figure 1: Key Components of the Gas Log Set. This image highlights the hand-painted ceramic logs, the dual burner system for realistic flames, and the decorative lava rocks that help reflect heat and prevent heat loss.

Figure 2: Dual Burner and Dual Fuel System. This diagram illustrates the dual burner, which creates two rows of flames for a layered effect, and the dual fuel capability, allowing operation with either natural gas or propane.

Setup and Installation

Installation of this gas log set should only be performed by a qualified professional to ensure compliance with all local codes and safety standards.

Pre-Installation Checks:

• Verify that the fireplace or firebox meets the minimum clearance requirements.
• Ensure the gas supply line is correctly sized and accessible.
• If using propane, confirm you have a 100-lb tank or larger and the necessary two-stage adjustable regulator.

Minimum Firebox Dimensions:

Figure 3: Log Set Dimensions and Minimum Firebox Requirements. The log set measures approximately 24.25 inches in width, 12.94 inches in depth, and 13.5 inches in height. The minimum firebox size required is 24 inches high, 32 inches wide at the front, 22 inches wide at the rear, and 14 inches deep.

Log Placement:

Carefully arrange the ceramic logs on the burner system according to the manufacturer's instructions provided with the packaging. Proper log placement is crucial for optimal flame appearance and safe operation. Refer to the visual guides for correct log stacking.

Figure 4: Log Arrangement. This image provides a detailed view of the ceramic logs placed on the burner grate, illustrating the typical arrangement for optimal flame distribution and aesthetic appeal.

Figure 5: Operational View of the Gas Log Set. This image shows the gas log set with active flames, demonstrating the realistic appearance when properly installed and operating.

Figure 6: Installed Gas Log Set in a Fireplace. This image depicts the gas log set integrated into a stone fireplace, showcasing its appearance within a typical home setting.

Operating Instructions

Ignition:

1. Ensure the gas supply valve is open.
2. Locate the control knob on the appliance.
3. Push the control knob in and turn it to the "PILOT" position. Hold for approximately 30-60 seconds to purge air from the line and allow the thermocouple to heat up.
4. While holding the knob in, press the igniter button repeatedly until the pilot flame ignites. Continue to hold the control knob in for another 10-15 seconds after ignition to ensure the pilot stays lit.
5. Release the control knob. If the pilot extinguishes, repeat the ignition process.
6. Once the pilot is lit, turn the control knob to the desired heat setting (e.g., "LOW" to "HIGH" or specific temperature settings if thermostatically controlled). The main burner will ignite.

Thermostatic Control:

This unit features a built-in thermostat. Once the main burner is lit, the thermostat will regulate the heat output to maintain the set room temperature. The burner will cycle on and off as needed. Note that this unit does not support a millivolt remote controller.

Turning Off the Appliance:

1. To turn off the main burner, turn the control knob to the "PILOT" position. The pilot light will remain lit.
2. To completely shut off the appliance, turn the control knob to the "OFF" position. This will extinguish both the main burner and the pilot light.
3. For extended periods of non-use, it is recommended to close the main gas supply valve.

Maintenance

Regular maintenance ensures the safe and efficient operation of your gas log set. Always ensure the appliance is completely cool and the gas supply is turned off before performing any maintenance.

• Cleaning Logs: Periodically inspect the ceramic logs for soot buildup. If soot is present, gently clean the logs with a soft brush. Do not use abrasive cleaners or water, as this can damage the ceramic material.
• Burner and Pilot Assembly: Keep the burner ports and pilot assembly free of dust, lint, and debris. A vacuum cleaner with a brush attachment can be used for this purpose. Ensure the pilot flame is strong and blue.
• Gas Connections: Annually check all gas connections for leaks using a soapy water solution. Bubbles indicate a leak. If a leak is detected, immediately turn off the gas supply and contact a qualified service technician.
• Air Circulation: Ensure that the air intake and exhaust areas of the appliance are not obstructed.
• Professional Inspection: It is recommended to have the appliance inspected annually by a qualified service technician to ensure proper operation and safety.

Troubleshooting

Before contacting customer support, please refer to the following troubleshooting guide. Always ensure the gas supply is on and the appliance is properly connected.

Specifications

Warranty and Support

This Pleasant Hearth gas log set comes with a Limited Warranty. For specific details regarding the terms and conditions of your warranty, please refer to the documentation included with your product or contact the manufacturer directly.

For technical assistance, replacement parts, or warranty claims, please contact GHP Group Inc., the manufacturer of Pleasant Hearth products. Their contact information can typically be found on the product packaging or their official website.

You can also visit the official Pleasant Hearth store for more information: Pleasant Hearth Store on Amazon.