Sonew RTU5023
Sonew RTU5023 GSM/3G/4G Environmental Monitoring Alarm User Manual
Model: RTU5023
Introduction
This manual provides detailed instructions for the installation, operation, and maintenance of the Sonew RTU5023 GSM/3G/4G Environmental Monitoring Alarm. This device is designed to monitor temperature and humidity, and to alert authorized users via SMS and calls in case of environmental changes or power outages. Please read this manual thoroughly before using the product to ensure proper function and safety.
Safety Information
- Ensure the power supply voltage matches the device's requirements (9-36VDC, standard 12VDC).
- Do not expose the device to extreme temperatures, humidity, or direct sunlight.
- Keep the device away from water and other liquids.
- Only use authorized accessories and components.
- Do not attempt to open or repair the device yourself. Contact qualified personnel for service.
Package Contents
Verify that all items are present in the package:
- 1 x Sonew RTU5023 Alarm Unit
- 1 x Temperature and Humidity Sensor
- 1 x Antenna
- 1 x Power Adapter (US Plug)
- 1 x Instruction Manual (this document)

Image: Sonew RTU5023 Environmental Monitoring Alarm unit and its accessories.
Product Features
- GSM/3G/4G Network Communication: Supports wireless communication for alerts without distance limitations.
- Temperature and Humidity Monitoring: Integrated sensor provides calibrated digital output for environmental data.
- Power Outage Detection: Built-in microprocessor monitors power supply voltage (0-36V) and triggers alerts upon failure.
- SMS and Call Alerts: Supports up to 10 authorized user numbers for receiving alarm SMS, with the last 5 numbers also receiving alarm call reminders.
- Remote Status Query: The first authorized user can set daily or periodic status reports and query alarm history via SMS.
- Cloud Connectivity: Supports bus RTU over and bus protocols for real-time monitoring through cloud platforms.
Setup
1. Physical Installation
The RTU5023 unit is designed for wall mounting. Use appropriate screws and anchors (not included) to secure the device in a suitable location, ensuring good cellular signal reception and proximity to the temperature/humidity sensor's desired monitoring area.

Image: The RTU5023 unit mounted in an industrial environment.
2. SIM Card Insertion
Locate the SIM card slot on the device. Insert a valid GSM/3G/4G SIM card (not included) with an active data plan. Ensure the SIM card is correctly oriented and securely seated.
3. Antenna Connection
Screw the provided antenna onto the "ANT" connector on the top of the RTU5023 unit. Ensure it is finger-tight for optimal signal reception.
4. Sensor Connection
Connect the temperature and humidity sensor to the designated "T&H Sensor Input" terminal block. Refer to the wiring diagram on the device for correct polarity (GND, Data, VCC). Ensure the sensor is placed in the area where environmental conditions need to be monitored.
5. Power Connection
Connect the power adapter to the "DC IN" terminal block, observing polarity (+ and -). Plug the power adapter into a standard AC 100-240V outlet. The device will power on automatically.
6. Initial Configuration (via SMS)
The device is primarily configured via SMS commands. You will need to send specific SMS commands from an authorized phone number to the SIM card number inserted in the RTU5023 unit.
- Set Authorized Numbers: Send an SMS to add up to 10 authorized phone numbers that will receive alerts. The first number added will be the primary administrator.
- Set Alarm Thresholds: Configure the desired temperature and humidity thresholds that will trigger an alarm.
- Configure Power Outage Alerts: Ensure power outage detection and alerts are enabled.
Refer to the detailed SMS command list in the supplementary documentation or the device's official app for specific syntax.
Operating the Device
1. Environmental Monitoring
Once configured, the RTU5023 continuously monitors the temperature and humidity levels via its connected sensor. It also monitors the incoming power supply.

Image: The device's informational alarm capability.
2. Alarm Notifications
If the monitored temperature or humidity exceeds the set thresholds, or if a power outage is detected, the device will trigger an alarm. Authorized user numbers will receive SMS alerts, and the last 5 authorized numbers will also receive alarm call reminders.

Image: The RTU5023 unit monitoring conditions in a greenhouse.
3. Remote Status Query
The primary authorized user can send an SMS command to the device to query its current status, including real-time temperature, humidity, power status, and alarm history. This feature also allows for daily or periodic status reports to be sent to the first user number.
4. Cloud Monitoring (Optional)
For advanced monitoring, the device supports bus RTU over and bus protocols, enabling connection to compatible cloud platforms for real-time data visualization and management. Consult the cloud service provider's documentation for integration details.
Maintenance
- Cleaning: Gently wipe the device with a dry, soft cloth. Do not use liquid cleaners or abrasive materials.
- Sensor Placement: Periodically check the temperature and humidity sensor to ensure it is free from obstructions and accurately positioned.
- SIM Card Balance: Ensure the SIM card has sufficient credit or an active plan to send SMS and make calls.
- Firmware Updates: Check the manufacturer's website or app for any available firmware updates to ensure optimal performance and security.
Troubleshooting
| Problem | Possible Cause | Solution |
|---|---|---|
| No SMS/Call Alerts |
|
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| Incorrect Temperature/Humidity Readings |
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| Device Not Powering On |
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| Difficulty with App/Programming |
|
|
Specifications
| Feature | Detail |
|---|---|
| Model Number | Sonewpmi5oxfq3g-13 (RTU5023) |
| Working Voltage | Standard 12VDC (Support 9~36VDC) |
| Power Consumption | Standby: 20mA at 12V; Max: 150mA at 12V |
| Network Communication | GSM/3G/4G LTE |
| Temperature Monitoring Range | -40℃ to +80℃ |
| Humidity Monitoring Range | 0% to 100% RH |
| Voltage Monitoring Range | 0-36VDC |
| Authorized User Numbers | Up to 10 |
| Control Method | SMS, App (if available) |
| Mounting Type | Wall Mount |
| Dimensions | Approximately 7.87 x 6.69 x 2.36 inches (Package Dimensions) |
| Weight | Approximately 1.15 pounds |
Warranty and Support
For warranty information and technical support, please refer to the documentation included with your purchase or visit the official Sonew website. If you encounter issues not covered in this manual, please contact Sonew customer service for assistance.
Manufacturer: Sonew
ASIN: B0CFQ7NY64