1. Product Overview
The Tiandy TC-C32XN is a high-performance 2MP fixed turret camera designed for robust surveillance applications. It features a durable metal and plastic casing, smart infrared illumination for clear night vision up to 106 feet, and a built-in microphone for audio capture. With its fixed 2.8mm lens and 1/2.9 inch CMOS sensor, it delivers crisp 1920x1080 resolution video at 30 frames per second. The camera supports Power over Ethernet (PoE) for simplified installation and boasts an IP67 rating, making it suitable for various indoor and outdoor environments.
Image: Front view of the Tiandy TC-C32XN Fixed Turret Camera, showing its white casing, black lens module, and two IR LEDs.
2. Key Features
- Up to 1920 × 1080 resolution at 30 frames per second
- Durable metal and plastic casing
- Smart IR illumination with a range of up to 106 feet (32 meters)
- Integrated built-in microphone for audio monitoring
- Equipped with a 1/2.9 inch CMOS sensor
- Fixed 2.8mm lens for a wide field of view
- Dual IR-cut filter with automatic switch for true day/night functionality
- Digital Wide Dynamic Range (DWDR) for clear images in challenging lighting
- IP67 rated for dust and water resistance
- Supports Power over Ethernet (PoE) for simplified power and data transmission
3. Specifications
| Attribute | Value |
|---|---|
| Image Sensor | 1/2.9 inch CMOS |
| Max. Resolution | 1920x1080 |
| Frame Rate | 30 fps |
| Lens Type | Fixed |
| Focal Length | 2.8 mm |
| Field of View (Horizontal) | 102.8° |
| IR Range | Up to 106 ft (32 meters) |
| Audio | Built-in Microphone |
| Communication Interface | 1 RJ45 10M/100M Self-adaptive Ethernet Port |
| Power Supply | PoE (802.3af) |
| Power Consumption | Max. 6W (PoE) |
| Protection Rating | IP67 |
| Dimensions (L×W×H) | 4.6 × 3.8 × 3.8 inches (9.58 x 9.58 x 11.68 cm) |
| Weight | 0.45 lbs (236 g) |
| Operating Temperature | -30°C to 60°C (-22°F to 140°F) |
4. Setup and Installation
4.1 Unboxing and Inspection
Carefully remove all components from the packaging. Verify that all items listed in the packing list are present and undamaged. If any items are missing or damaged, contact your supplier immediately.
4.2 Mounting the Camera
The TC-C32XN camera is designed for wall or ceiling mounting. Choose a location that provides the desired field of view and is within reach of your network cable. Use the provided mounting template to mark and drill holes. Secure the camera base firmly to the mounting surface using appropriate screws and anchors.
4.3 Network and Power Connection
Connect an Ethernet cable from your PoE-enabled switch or PoE injector to the camera's RJ45 port. This single cable will provide both power and data connectivity. Ensure the connection is secure and waterproof if installing outdoors.
5. Operating the Camera
5.1 Initial Access and Configuration
After connecting the camera, use the manufacturer's client software or a web browser to access the camera's IP address. The default IP address and login credentials can typically be found in the quick start guide or on the camera's label. It is highly recommended to change the default password immediately for security purposes.
5.2 Live View and Recording
Once logged in, you can view the live video feed. Configure recording settings, including continuous recording, motion-triggered recording, or scheduled recording, via the camera's web interface or NVR/DVR system. Ensure sufficient storage is available for recordings.
5.3 Motion Detection and Alarm Settings
Set up motion detection zones and sensitivity levels to trigger alarms or recordings when movement is detected. Configure alarm actions such as email notifications or FTP uploads. The camera also supports privacy mask regions to block out sensitive areas from view.
6. Maintenance
6.1 Cleaning
Regularly clean the camera lens and housing with a soft, damp cloth. Avoid using harsh chemicals or abrasive materials that could scratch the lens or damage the finish. For stubborn dirt, a mild soap solution can be used.
6.2 Firmware Updates
Periodically check the manufacturer's website for firmware updates. Firmware updates can provide new features, improve performance, and address security vulnerabilities. Follow the provided instructions carefully when performing firmware updates to avoid damaging the device.
6.3 Cable and Connection Check
Inspect all cables and connections periodically for signs of wear, corrosion, or damage, especially for outdoor installations. Ensure all connections remain secure to maintain reliable operation.
7. Troubleshooting
| Problem | Possible Cause | Solution |
|---|---|---|
| No video feed | No power; Network issue; Incorrect IP address | Check power supply/PoE; Verify network cable connection; Ensure correct IP address and network settings. |
| Poor image quality | Dirty lens; Insufficient lighting; Incorrect settings | Clean the lens; Ensure adequate lighting or enable IR; Adjust image settings (brightness, contrast, sharpness). |
| Motion detection not working | Incorrect sensitivity; Detection zone not set; Obstruction | Adjust motion detection sensitivity; Define detection zones correctly; Remove any obstructions from the camera's view. |
| Cannot access camera via web browser | IP address conflict; Firewall blocking access; Browser compatibility | Check for IP address conflicts; Disable firewall temporarily; Try a different web browser. |
8. Warranty and Support
This product comes with a standard manufacturer's warranty. Please refer to the warranty card included in your product packaging or visit the official Tiandy website for detailed warranty terms and conditions. For technical support, product inquiries, or service requests, please contact Tiandy customer support through their official channels. Keep your purchase receipt as proof of purchase for warranty claims.
For the most up-to-date information, drivers, and software, please visit the official Tiandy support page.
