1. Introduction and Overview
The HP 24 All-in-One PC (Model 24-df1023w) is a versatile desktop computer designed for everyday use, blending powerful performance with a sleek, modern aesthetic. This manual provides essential information for setting up, operating, maintaining, and troubleshooting your new HP All-in-One PC.
Key features include:
- Intel Core i3-1115G4 Dual-Core Processor: Delivers efficient performance for daily tasks.
- 23.8-inch FHD VA Three-Sided Micro-Edge Anti-Glare Display: Offers a large, clear viewing area with reduced reflections.
- 4GB DDR4 RAM & 256GB PCIe NVMe M.2 SSD: Provides responsive multitasking and fast storage access.
- Intel UHD Graphics (Integrated): Supports clear visuals for general computing and media consumption.
- Windows 11 Home: Pre-installed operating system for a modern user experience.
- Pop-up Privacy Camera: Integrated webcam that can be retracted for enhanced privacy.
- Easy Upgradeability: Designed with a panel that can be removed in three simple steps for hardware upgrades.
2. What's in the Box
Your HP 24 All-in-One PC package should contain the following items:
- HP 24 All-in-One PC (integrated display and computer unit)
- Wired USB Keyboard
- Wired USB Mouse
- Power Adapter and Cord
- Quick Start Guide / Setup Poster
Please inspect all contents upon unboxing. If any items are missing or damaged, contact HP Support immediately.
3. Setup Guide
Follow these steps to set up your HP 24 All-in-One PC:
- Unpack the PC: Carefully remove the All-in-One PC, keyboard, mouse, and power adapter from their packaging. Place the PC on a stable, flat surface.
- Connect the Keyboard and Mouse: Plug the USB cables from the keyboard and mouse into the available USB ports on the back of the All-in-One PC.
- Connect the Power Adapter: Connect the power adapter cable to the power port on the back of the PC, then plug the power cord into a wall outlet.
- Power On: Press the power button, usually located on the bottom right side or back of the display. The screen will illuminate, and the system will begin to boot.
- Initial Windows Setup: Follow the on-screen instructions to complete the Windows 11 Home setup, including language selection, network connection, and user account creation.

Figure 3.1: Front view of the HP 24 All-in-One PC with connected keyboard and mouse, ready for setup.
Figure 3.2: Rear view of the HP 24 All-in-One PC, highlighting the various ports for connecting peripherals and power.
4. Operating Instructions
Your HP All-in-One PC runs on Windows 11 Home, providing a user-friendly interface for all your computing needs.
4.1 Using the Pop-up Privacy Camera
The integrated webcam is designed with your privacy in mind. To use the camera for video calls or recording:
- Gently push down on the top edge of the camera module located above the screen. The camera will pop up.
- When finished, gently push the camera module back down until it clicks into place, ensuring your privacy.
4.2 Adjusting the Display Angle
The display can be tilted to achieve an optimal viewing angle and reduce glare:
- Grasp the top and bottom edges of the display.
- Gently tilt the screen forward or backward to your desired position.
Figure 4.1: The HP 24 All-in-One PC display, demonstrating its adjustable tilt feature for ergonomic viewing.
5. Specifications
Detailed technical specifications for your HP 24 All-in-One PC:
| Feature | Specification |
|---|---|
| Standing Screen Display Size | 23.8 Inches |
| Screen Resolution | 1920 x 1080 (FHD) |
| Processor | Intel Core i3-1115G4 Dual-Core (4.1 GHz) |
| RAM | 4 GB DDR4 |
| Hard Drive | 256 GB PCIe NVMe M.2 SSD |
| Graphics Coprocessor | Intel UHD Graphics (Integrated) |
| Operating System | Windows 11 Home |
| Item Weight | 18.31 pounds |
| Color | Snow White |
| Model Number | 24-df1023w |
6. Maintenance
Regular maintenance helps ensure the longevity and optimal performance of your HP All-in-One PC.
6.1 Cleaning the PC
- Screen: Use a soft, lint-free cloth specifically designed for electronics. Dampen it slightly with water or a screen cleaner. Avoid harsh chemicals.
- Exterior: Wipe the exterior surfaces with a soft, damp cloth. Avoid getting moisture into openings.
- Ports: Periodically check ports for dust buildup and gently clean with compressed air if necessary.
6.2 Software Updates
Keep your operating system and drivers updated to ensure security and performance. Windows 11 Home will typically manage updates automatically, but you can manually check via Settings > Windows Update.
6.3 Data Backup
Regularly back up your important files to an external drive or cloud storage to prevent data loss.
7. Troubleshooting
If you encounter issues with your HP All-in-One PC, try these common troubleshooting steps:
- No Power: Ensure the power cord is securely connected to both the PC and the wall outlet. Try a different outlet.
- No Display: Check that the PC is powered on. If the screen remains black, try restarting the computer.
- Slow Performance: Close unnecessary applications, check for malware, and ensure your system has enough free storage space. Consider upgrading RAM if performance issues persist.
- Peripheral Issues (Keyboard/Mouse): Ensure USB connections are secure. Try plugging them into different USB ports.
- Internet Connectivity: Verify your Wi-Fi connection or Ethernet cable. Restart your router/modem.
For more complex issues, refer to the HP support website or contact customer service.
8. Warranty and Support
Your HP 24 All-in-One PC comes with a standard manufacturer's warranty. For specific warranty terms and conditions, please refer to the documentation included with your product or visit the official HP support website.
For technical assistance, driver downloads, or service requests, please visit the HP Support website or contact their customer service hotline. Have your product model number (24-df1023w) and serial number ready when contacting support.
HP Support Website: support.hp.com