Healthkeep BG1911LB

Healthkeep 550lb Digital Bathroom Scale User Manual

Model: BG1911LB

Introduction

Thank you for choosing the Healthkeep Digital Bathroom Scale. This scale is designed to provide accurate body weight measurements and, when paired with the Fitdays app, can track Body Mass Index (BMI) and other health data. Its high capacity and durable design make it suitable for various users.

Key features include:

  • Large Capacity: Supports up to 550 lbs (250 kg).
  • Bluetooth Connectivity: Optional pairing with the Fitdays app for data tracking.
  • Durable Design: Features an 8mm thick tempered glass platform with a non-slip surface and rounded corners.
  • Clear Display: Large, bright LED display for easy readings.
  • Spacious Weighing Area: Measures 33 x 30 x 2.6 cm for comfortable use.
Healthkeep 550lb Digital Bathroom Scale
The Healthkeep Digital Bathroom Scale, Model BG1911LB, featuring a sleek black design.

Setup Instructions

Unpacking and Components

Carefully remove all components from the packaging. Ensure all items are present:

  • 1 x Healthkeep Digital Weight Scale
  • 1 x User Manual (this document)
  • 3 x AAA Batteries

Battery Installation

  1. Locate the battery compartment on the underside of the scale.
  2. Open the battery compartment cover.
  3. Insert the 3 AAA batteries, ensuring correct polarity (+ and - terminals).
  4. Close the battery compartment cover securely.

Initial Placement and Calibration

For accurate readings, place the scale on a hard, flat surface. Avoid carpets or uneven flooring.

  1. Place the scale on a stable, level surface.
  2. Step onto the scale briefly, then step off. The display will show "0.0" or a similar reading, indicating it is calibrating.
  3. Wait for the display to turn off automatically. The scale is now ready for use.
Person standing on Healthkeep scale, showing extra high capacity
The scale is designed for high capacity, supporting up to 550 lbs (250 kg).

Operating Instructions

Basic Weighing

  1. Ensure the scale is on a hard, flat surface.
  2. Gently step onto the center of the scale with bare feet.
  3. Stand still until your weight is displayed and stabilizes. The scale will beep when the reading is complete.
  4. Step off the scale. The reading will hold for a few seconds before turning off automatically.
Feet on Healthkeep scale showing dimensions
The spacious weighing area (330mm x 300mm) ensures comfortable use for various foot sizes.

Unit Conversion

The scale supports both pounds (lb) and kilograms (kg). To change the unit:

  • Locate the unit button on the underside of the scale, near the battery compartment.
  • Press the button to toggle between lb and kg. The selected unit will be displayed on the screen.

Bluetooth Connectivity and Fitdays App (Optional)

To track your weight and BMI data over time, you can pair your scale with the Fitdays app (available for Android and iOS).

  1. Download the "Fitdays" app from your device's app store.
  2. Enable Bluetooth on your smartphone.
  3. Open the Fitdays app and follow the on-screen instructions to create a profile and pair your scale.
  4. Step onto the scale. Your weight and BMI data will automatically sync with the app.

Note: BMI measurement requires the Fitdays app and is suitable for users over 4 years old.

Maintenance

Cleaning

  • Wipe the scale surface with a damp cloth and mild detergent.
  • Do not use abrasive cleaners or immerse the scale in water.
  • Dry thoroughly after cleaning.

Storage

  • Store the scale in a cool, dry place.
  • Avoid placing heavy objects on the scale when not in use.
  • If the scale will not be used for an extended period, remove the batteries to prevent leakage.
Close-up of Healthkeep scale's thick tempered glass platform
The scale features an 8mm thick tempered glass platform for enhanced durability and safety.

Troubleshooting

ProblemPossible CauseSolution
"Lo" displayedLow battery power.Replace the AAA batteries.
"Err" displayedOverload or unstable surface.Ensure weight is within 550 lbs (250 kg). Place scale on a hard, flat, stable surface.
Inaccurate readingsScale not calibrated, on uneven surface, or moved.Recalibrate by stepping on and off the scale. Ensure it's on a flat, hard surface. Avoid moving the scale frequently.
Cannot connect to Fitdays appBluetooth off, app not open, or scale not in pairing mode.Ensure Bluetooth is enabled on your phone. Open the Fitdays app. Step on the scale to activate it for pairing.

Specifications

FeatureDetail
Model NumberBG1911LB
BrandHealthkeep
Weight Capacity550 lbs (250 kg)
Readout Accuracy0.05 Kilograms (approximately 0.1 lbs)
Display TypeLED
MaterialTempered Glass, Plastic
Platform Dimensions33 x 30 x 2.6 cm (approximately 13 x 11.8 x 1 inches)
Power Source3 x AAA Batteries
Special FeaturesBody Mass Index (BMI) tracking via app, Bodyweight measurement
ConnectivityBluetooth (for Fitdays app)
Exploded view of Healthkeep scale showing internal components and load cells
Internal components illustrating the high-precision load cells for accurate measurements.

Warranty Information

Healthkeep products are manufactured with quality and care. For specific warranty details regarding your Healthkeep Digital Bathroom Scale (Model BG1911LB), please refer to the warranty card included in your product packaging or visit the official Healthkeep website. Warranty terms typically cover manufacturing defects for a specified period from the date of purchase.

Customer Support

If you have any questions, concerns, or require assistance with your Healthkeep Digital Bathroom Scale, please contact our customer support team.

  • Brand: Healthkeep
  • Website: Visit the Healthkeep Store on Amazon (for general product information)
  • For direct support, please refer to the contact information provided in your product packaging or on the official Healthkeep website.
Family in a living room with Healthkeep scale on the floor, emphasizing safety
The Healthkeep scale is designed with safety in mind for the whole family, featuring rounded corners.

© 2026 Healthkeep. All rights reserved.

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