1. Introduction
Thank you for choosing the Kreo Hawk+ Gaming Mouse and Mousepad L. This manual provides essential information for setting up, operating, maintaining, and troubleshooting your new gaming peripherals. Please read this manual thoroughly before use to ensure optimal performance and longevity of your product.
2. Safety Information
- Keep the device away from water, moisture, and extreme temperatures.
- Do not attempt to disassemble or repair the device yourself. Refer to qualified service personnel.
- Avoid dropping or subjecting the device to strong impacts.
- Use only with compatible computer systems.
3. Package Contents
Verify that all items are present in your package:
- Kreo Hawk+ Gaming Mouse
- Kreo Cliff Mousepad L
- User Manual (this document)
4. Product Overview
Kreo Hawk+ Gaming Mouse Features:
- PMW3327 Optical Sensor: Provides high precision and tracking accuracy.
- Adjustable DPI: 7 levels from 1200 to 12400 DPI for customizable sensitivity.
- 8 Programmable Buttons: Assign custom functions for enhanced gaming control.
- Programmable RGB Lighting: Customizable lighting effects.
- Ergonomic Design: Palm grip design for comfortable extended use.
- Durable Braided Cable: 1.5m long for reliable connection.

Image: Kreo Hawk+ Gaming Mouse highlighting its 8 programmable buttons and their typical assignments.

Image: The PMW3327 optical sensor of the Kreo Hawk+ Gaming Mouse.

Image: Kreo Hawk+ Gaming Mouse demonstrating adjustable DPI settings.

Image: Kreo Hawk+ Gaming Mouse with programmable RGB lighting activated.
Kreo Cliff Mousepad L Features:
- Anti-slip Rubber Base: Ensures stability during intense gaming sessions.
- Ultra-smooth Surface: Provides effortless mouse glide.
- 4mm Thickness: Offers comfort and durability.
- Waterproof Top Material: Protects against spills.
- Anti-fray Stitched Edges: Enhances durability and prevents wear.

Image: Kreo Cliff Mousepad L with anti-slip rubber base.

Image: Kreo Cliff Mousepad L showcasing its waterproof top material.

Image: Kreo Cliff Mousepad L with anti-fray stitched edges.
5. Setup
5.1 Connecting the Gaming Mouse
- Unpack the Kreo Hawk+ Gaming Mouse from its packaging.
- Plug the USB connector of the mouse's braided cable into an available USB port on your computer.
- Your operating system (Windows XP or later) should automatically detect and install the necessary drivers.
- For advanced customization of buttons and RGB lighting, download the official Kreo software from the Kreo website (refer to the support section for details).
5.2 Positioning the Mousepad
- Unroll the Kreo Cliff Mousepad L and place it on a flat, clean surface.
- Ensure the anti-slip rubber base is in full contact with the desk surface for maximum stability.
6. Operating Instructions
6.1 Adjusting DPI (Dots Per Inch)
The Kreo Hawk+ Gaming Mouse features adjustable DPI settings, allowing you to change mouse sensitivity on the fly. The mouse supports 7 DPI levels ranging from 1200 to 12400 DPI.
- Locate the DPI adjustment buttons, typically found near the scroll wheel or on the side of the mouse.
- Press the DPI Up button to increase sensitivity or the DPI Down button to decrease it.
- The current DPI level is often indicated by LED lights on the mouse.
6.2 Programming Buttons
The 8 programmable buttons on the Kreo Hawk+ Gaming Mouse can be customized using the dedicated Kreo software. This allows you to assign macros, keyboard functions, or specific in-game commands to each button.
- Install the Kreo gaming software on your computer.
- Open the software and navigate to the button assignment section.
- Select the button you wish to program and choose the desired function from the available options.
- Save your changes to apply the new button configuration.
6.3 Customizing RGB Lighting
The RGB lighting of your Kreo Hawk+ Gaming Mouse can be personalized through the Kreo gaming software.
- Launch the Kreo gaming software.
- Access the RGB lighting settings.
- Choose from various lighting effects, colors, and brightness levels.
- Apply your preferred settings to customize the mouse's appearance.
6.4 Using the Mousepad
The Kreo Cliff Mousepad L provides an optimal surface for your gaming mouse. Its ultra-smooth surface ensures precise tracking, while the anti-slip base keeps it firmly in place.
- Place the mousepad on a clean, flat desk surface.
- Position your Kreo Hawk+ Gaming Mouse on the mousepad for best performance.
7. Maintenance
7.1 Cleaning the Gaming Mouse
- Disconnect the mouse from your computer before cleaning.
- Use a soft, dry, lint-free cloth to wipe the surface of the mouse.
- For stubborn dirt, slightly dampen the cloth with water. Avoid harsh chemicals or abrasive materials.
- Use compressed air to clear dust from crevices and the optical sensor area.
7.2 Cleaning the Mousepad
- The waterproof surface of the Kreo Cliff Mousepad L makes it easy to clean.
- Wipe spills immediately with a clean cloth.
- For general cleaning, use a damp cloth with mild soap and water. Rinse thoroughly and air dry completely before use.
8. Troubleshooting
8.1 Mouse Not Responding
- Ensure the USB cable is securely plugged into a working USB port on your computer.
- Try plugging the mouse into a different USB port.
- Restart your computer.
- Check if the optical sensor is clean and free from obstructions.
8.2 DPI Adjustment Not Working
- Ensure the mouse is properly connected and recognized by your system.
- If using custom software, verify that the DPI settings are correctly configured and applied.
- Try resetting the mouse to factory defaults via the software, if available.
8.3 RGB Lighting Issues
- Confirm that the Kreo gaming software is installed and running.
- Check the lighting settings within the software to ensure they are enabled and configured as desired.
- Ensure the mouse's USB connection is stable, as power fluctuations can affect lighting.
9. Specifications
| Feature | Detail |
|---|---|
| Brand | Kreo |
| Model | Hawk+ (Mouse) / Cliff L (Mousepad) |
| Color | Black |
| Movement Detection Technology | Optical (PMW3327 Sensor) |
| Number of Buttons | 8 |
| DPI Range | 1200 - 12400 (7 levels) |
| Hand Orientation | Ambidextrous |
| Compatible Devices | Personal Computer |
| Operating System | Windows XP and above |
| Cable Length | 1.5 meters (Braided) |
| Mouse Weight | 150 Grams |
| Mouse Dimensions (L x W) | 49L x 58W Millimeters (Note: This dimension seems unusually small for a mouse, likely a partial measurement or error in source data. Refer to product packaging for accurate full dimensions.) |
| Mousepad Material | Rubber (base) |
| Mousepad Thickness | 4mm |
| Special Features | Programmable Buttons, RGB Lighting, Waterproof Mousepad |
10. Warranty and Support
10.1 Warranty Information
The Kreo Hawk+ Gaming Mouse and Mousepad L come with a 400-day warranty from the date of purchase. This warranty covers manufacturing defects and malfunctions under normal use. It does not cover damage caused by misuse, accidents, unauthorized modifications, or normal wear and tear.
Please retain your proof of purchase for warranty claims.
10.2 Customer Support
For technical assistance, warranty claims, or any other inquiries, please contact Kreo customer support:
- Manufacturer: Kreo, Sy No. 37, 38, 39, 5, 4, Obalapura Village, Anagondanahalli Hobli, Hoskute, Taluk Bangalore Karnataka India 560067
- Phone: +919322168777
- Importer: Lukus Brands Private Limited
For the latest software downloads and FAQs, please visit the official Kreo website.