ASHATA 5G Mobile Hotspot User Manual

1. Introduction

Thank you for choosing the ASHATA 5G Mobile Hotspot. This portable device provides high-speed 5G connectivity, allowing you to create a Wi-Fi network on the go and connect up to 16 devices simultaneously. This manual will guide you through the setup, operation, and maintenance of your new mobile hotspot, ensuring you get the most out of its features.

2. Product Overview

2.1 Package Contents

• 1 x ASHATA 5G Mobile Router
• 1 x Charging Cable
• 1 x Instruction Manual (this document)

2.2 Device Features

• Fast 5G Connectivity: Utilizes MTK MT6833 chipset for speeds up to 2.77Gbps download and 1.25Gbps upload.
• Dual-Band Wi-Fi: Supports 2.4GHz and 5.8GHz bands with 802.11ac protocol for speeds up to 433Mbps.
• Multi-User Support: Connects up to 16 devices simultaneously.
• Long-Lasting Battery: Equipped with a 4000mAh polymer battery.
• Informative Display: 2.4-inch TFT MIPI LCD screen for device status.
• Portable Design: Lightweight and compact for easy travel.

2.3 Device Layout

Figure 2.1: Front view of the 5G Mobile Hotspot, highlighting the 2.4-inch TFT MIPI LCD display.

Figure 2.2: Front and back views of the device, illustrating its compact size and the information label on the rear.

Figure 2.3: The mobile hotspot shown with its included USB-C charging cable.

Figure 2.4: Key specifications and features of the 5G Mobile WiFi Router.

3. Setup Guide

3.1 Inserting the Nano-SIM Card

1. Locate the SIM card slot on the side of the device.
2. Gently open the SIM card tray.
3. Insert a Nano-SIM card into the tray with the gold contacts facing down and the notched corner aligned correctly.
4. Carefully push the tray back into the device until it clicks into place.

3.2 Charging the Device

1. Connect the included charging cable to the USB-C port on the device.
2. Connect the other end of the cable to a compatible USB power adapter (not included) or a computer's USB port.
3. The battery indicator on the display will show charging status. Fully charge the device before first use.

3.3 Powering On/Off

• To Power On: Press and hold the Power button (usually on the side) for a few seconds until the display lights up.
• To Power Off: Press and hold the Power button for about 5 seconds. A menu will appear on the screen; select 'Power Off' or 'Reboot' as needed.

4. Operating Instructions

4.1 Connecting Devices to the Hotspot

1. Ensure the 5G Mobile Hotspot is powered on and has an active SIM card with a data plan.
2. On your Wi-Fi enabled device (smartphone, laptop, tablet), go to Wi-Fi settings.
3. Search for available Wi-Fi networks. The default SSID (network name) and password can be found on the label on the back of your hotspot device (e.g., SSID: MiFi_c184c0, Password: 12345678).
4. Select your hotspot's SSID from the list and enter the password when prompted.
5. Once connected, your device will have internet access through the hotspot.

4.2 Accessing the Web Management Interface

You can manage your hotspot settings, such as changing Wi-Fi name/password, checking data usage, and configuring advanced network settings, via the web management interface.

1. Connect your device (e.g., laptop) to the hotspot's Wi-Fi network.
2. Open a web browser and enter the default IP address (usually found on the device label, e.g., 192.168.0.1 or 192.168.1.1).
3. Enter the login credentials. The default username is typically 'admin' and the password might also be 'admin' or printed on the device label.
4. Once logged in, you can navigate through various settings.

4.3 Display Screen Information

The 2.4-inch TFT MIPI LCD display provides real-time information about your hotspot's status:

• Signal Strength: Indicates the strength of the 5G cellular signal.
• Network Type: Shows if connected to 5G, 4G, etc.
• Battery Level: Displays the current battery charge.
• Connected Devices: Shows the number of devices currently connected to the Wi-Fi.
• Messages: Indicates new SMS messages (if supported by your SIM card).
• Date and Time: Current date and time.

5. Maintenance

5.1 General Care

• Keep the device dry. Moisture and liquids can damage internal circuits.
• Do not expose the device to extreme temperatures (hot or cold).
• Avoid dropping or subjecting the device to strong impacts.
• Clean the device with a soft, dry cloth. Do not use harsh chemicals or cleaning solvents.

5.2 Battery Information

• The device uses a built-in 4000mAh polymer battery.
• For optimal battery life, avoid fully discharging the battery frequently.
• If the device will not be used for an extended period, charge it to about 50% before storing.
• Do not attempt to replace the battery yourself. Contact customer support if battery issues arise.

6. Troubleshooting

This section addresses common issues you might encounter with your ASHATA 5G Mobile Hotspot.

6.1 Device Not Responding / Freezing

Q: My 5G MiFi is unresponsive. What should I do?

A: Try rebooting the device. Press the 'Power' button for about 5 seconds until the 'Reboot' option appears on the screen, then select it to restart. If the issue persists, consider restoring factory settings (refer to the web management interface for this option).

6.2 Wi-Fi Connection Issues

Q: My client device cannot connect to the 5G MiFi via Wi-Fi.

A:

1. Ensure the Wi-Fi function on the hotspot is turned on.
2. Refresh the network list on your client device and select the correct SSID.
3. Verify that your client device is set to automatically obtain an IP address (DHCP).
4. Enter the correct Wi-Fi password (network key) when connecting. Double-check for typos.

6.3 No Internet Access

Q: My device is connected to the MiFi, but I cannot access the internet.

A:

1. Make sure your Nano-SIM card is active and has a valid data plan.
2. Change your location to find an area with better cellular signal.
3. Check the WAN connection mode settings in the web management interface.
4. Contact your service provider to confirm your APN (Access Point Name) settings and ensure they are correctly configured on the hotspot.

6.4 Cannot Access Configuration Page

Q: I cannot access the 5G MiFi configuration page in my web browser.

A:

1. Ensure you are entering the correct IP address for the device (refer to the label on your device for the default IP address).
2. Use only one network adapter on your PC when trying to access the page.
3. Disable any proxy server settings in your web browser.

7. Specifications

8. Warranty and Support

8.1 Warranty Information

Your ASHATA 5G Mobile Hotspot comes with a standard manufacturer's warranty. Please refer to the warranty card included in your package or contact your point of purchase for specific warranty terms and conditions. The warranty typically covers defects in materials and workmanship under normal use.

8.2 Customer Support

If you encounter any issues not covered in the troubleshooting section or require further assistance, please contact ASHATA customer support. You can usually find contact information on the product packaging, the official ASHATA website, or through your retailer.

When contacting support, please have your product model number (ASHATAhg2cvq5zfn) and purchase details ready.