1. Introduction
The Billboard Soul Travel Wireless Headphones are designed to provide a high-quality audio experience with active noise cancellation and versatile connectivity. This manual provides instructions for the proper setup, operation, and maintenance of your headphones to ensure optimal performance and longevity.
2. Package Contents
Verify that all items are present in the package:
- 1 x Billboard Soul Travel Wireless Headphones
- 1 x Charging Cable
- 1 x 3.5mm Audio Cable
- 1 x Protective Carrying Case
- 1 x User Manual
3. Product Overview
Familiarize yourself with the components of your Billboard Soul Travel Wireless Headphones.

Front view of the Billboard Soul Travel headphones, showcasing the earcups and headband.

Side view of a single earcup and headband of the Billboard Soul Travel headphones, showing its foldable design.

Protective carrying case for Billboard Soul Travel headphones.
The headphones feature soft earcups for comfort, an adjustable headband, and integrated controls for power, volume, and active noise cancellation. A built-in microphone allows for hands-free calls.
4. Setup
4.1 Charging the Headphones
Before first use, fully charge the headphones. Connect the provided charging cable to the charging port on the headphones and the other end to a USB power source (e.g., computer USB port, wall adapter). The LED indicator will show charging status and turn off or change color when fully charged. A full charge provides up to 20 hours of battery life.
4.2 Bluetooth Pairing
- Ensure the headphones are turned off.
- Press and hold the Power button until the LED indicator flashes rapidly (usually blue and red), indicating pairing mode.
- On your device (smartphone, tablet, computer), enable Bluetooth and search for available devices.
- Select "Billboard Soul Travel" from the list of devices.
- Once connected, the LED indicator will typically show a solid blue light or flash slowly.
The headphones will automatically attempt to reconnect to the last paired device when powered on.
5. Operating Instructions
5.1 Power On/Off
- Power On: Press and hold the Power button for approximately 3 seconds.
- Power Off: Press and hold the Power button for approximately 5 seconds.
5.2 Active Noise Cancellation (ANC)
The ANC feature reduces ambient noise for a more immersive listening experience.
- Activate ANC: Locate the ANC button (often a dedicated switch or button) and press it. An indicator light will usually illuminate to confirm ANC is active.
- Deactivate ANC: Press the ANC button again.
5.3 Music Playback
- Play/Pause: Press the Multi-function button (often the Power button or a dedicated Play/Pause button) once.
- Volume Up: Press the Volume Up (+) button.
- Volume Down: Press the Volume Down (-) button.
- Next Track: Press and hold the Volume Up (+) button or double-press the Multi-function button (refer to specific model controls).
- Previous Track: Press and hold the Volume Down (-) button or triple-press the Multi-function button (refer to specific model controls).
5.4 Call Management
The built-in microphone allows for hands-free calls when connected via Bluetooth.
- Answer/End Call: Press the Multi-function button once.
- Reject Call: Press and hold the Multi-function button for approximately 2 seconds.
5.5 Wired Mode (3.5mm Audio Input)
You can use the headphones in wired mode even if the battery is depleted. Connect one end of the provided 3.5mm audio cable to the audio input port on the headphones and the other end to your audio source. In wired mode, Bluetooth and ANC functions may be disabled or operate differently depending on the headphone's design.
6. Maintenance
- Cleaning: Use a soft, dry cloth to clean the headphones. Do not use abrasive cleaners or solvents.
- Storage: When not in use, store the headphones in their protective carrying case to prevent damage. Avoid exposing them to extreme temperatures, humidity, or direct sunlight.
- Battery Care: To prolong battery life, avoid fully discharging the headphones frequently. Charge them regularly, even if not in constant use.
7. Troubleshooting
| Problem | Possible Cause | Solution |
|---|---|---|
| Headphones do not power on. | Low battery. | Charge the headphones fully. |
| Cannot pair via Bluetooth. | Headphones not in pairing mode; device Bluetooth off; too far from device. | Ensure headphones are in pairing mode. Turn device Bluetooth off and on. Move headphones closer to device. |
| No sound. | Volume too low; incorrect audio source; headphones not connected. | Increase volume on headphones and device. Check Bluetooth connection or 3.5mm cable. Ensure correct audio output is selected on your device. |
| ANC not effective. | ANC not activated; very loud or irregular noises. | Ensure ANC is switched on. ANC is most effective against consistent low-frequency noise. |
8. Specifications
- Model Name: Soul Travel
- Model Number: BB-H36366
- Brand: Billboard
- Form Factor: On-Ear
- Connectivity: Wireless (Bluetooth), Wired (3.5mm Jack)
- Features: Active Noise Cancellation (ANC), Built-in Microphone
- Battery Life: Up to 20 hours (approximate)
- Color: Black
9. Safety Information
- Do not expose headphones to water or moisture.
- Avoid listening at high volumes for extended periods to prevent hearing damage.
- Do not attempt to disassemble or repair the headphones yourself.
- Keep out of reach of children.
- Dispose of the product responsibly according to local regulations.
10. Warranty and Support
For warranty information or technical support, please refer to the warranty card included with your purchase or contact Billboard customer service through their official website. Please retain your proof of purchase for any warranty claims.