Thomson 43QA2S13

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THOMSON 43-inch QLED Smart Android TV

User Manual

Model: 43QA2S13

1. Product Overview

The THOMSON 43-inch QLED Smart Android TV (Model 43QA2S13) offers an immersive viewing experience with its Ultra High Definition (UHD) display and QLED technology. Enjoy vibrant colors and sharp details, four times more precise than Full HD. This smart TV integrates Android TV, providing access to a vast library of applications, intelligent voice control with Google Assistant, and built-in Chromecast for seamless content streaming. Its sleek, frameless design on three sides ensures a captivating visual experience.

THOMSON 43-inch QLED Smart Android TV front view

Image 1.1: Front view of the THOMSON 43-inch QLED Smart Android TV, showcasing its vibrant display and slim bezels.

2. Setup Guide

2.1 Unpacking

Carefully remove the TV and all accessories from the packaging. Retain the packaging materials for future transport or storage.

2.2 Stand Assembly / Wall Mounting

Your TV comes with two stand feet for tabletop placement.

  • Attach the stand feet to the designated slots at the bottom of the TV using the provided screws. Ensure they are securely fastened.
  • For wall mounting, use a VESA compatible wall mount (200x200 mm, not included). Refer to the wall mount's instructions for proper installation.
Front view of TV with stands

Image 2.1: Front view of the TV with its two stand feet attached.

Side view of TV

Image 2.2: Side profile of the TV, showing its slim design.

TV dimensions diagram

Image 2.3: Diagram illustrating the TV's dimensions (102.3 cm width, 59 cm height with stand, 30 cm depth with stand).

2.3 Connecting Devices

Connect your external devices to the TV using the appropriate ports.

  • HDMI (x3): For connecting Blu-ray players, game consoles, set-top boxes, etc.
  • USB (x2): For connecting USB storage devices to play media.
  • LAN: For wired internet connection.
  • Audio Out (Digital Optical): For connecting to soundbars or home theater systems.
  • Satellite (DVB-S2): For satellite antenna connection.
  • Antenna (DVB-T2/C):): For terrestrial or cable antenna connection.
  • AV In: For connecting older devices with composite video/audio outputs.
  • Common Interface (CI+): For inserting a CAM module and smart card for encrypted channels.
Back view of TV with port labels

Image 2.4: Rear view of the TV, illustrating the various input and output ports available for connectivity.

2.4 Initial Setup

After connecting the power cable and turning on the TV, follow the on-screen instructions for the initial setup:

  1. Select your preferred language.
  2. Connect to your Wi-Fi network or use a wired LAN connection.
  3. Sign in with your Google account to access Android TV features and apps.
  4. Scan for available TV channels using the built-in triple tuner.
  5. Accept terms and conditions to complete the setup.

3. Operating Your TV

3.1 Remote Control

The ergonomic, backlit remote control provides easy navigation and access to all TV functions.

  • Google Assistant Button: Press to activate voice control and search for content, control smart home devices, or get information.
  • Favorites Button: Customize this button to quickly launch your most-used application with a single click.
  • The backlight ensures visibility even in dim lighting conditions.
Person using Google Assistant on TV remote

Image 3.1: A user interacting with the TV using the Google Assistant voice command feature on the remote control.

3.2 Android TV Features

Your THOMSON TV runs on Android TV, offering a rich entertainment experience.

  • App Access: Browse and download over 400,000 movies and TV shows from various applications available on the Google Play Store (e.g., Netflix, Prime Video, Disney+, YouTube, Spotify, Apple TV).
  • Chromecast Built-in: Wirelessly stream movies, music, and videos from compatible devices (smartphones, tablets, computers) directly to your TV.
  • Google Assistant: Use voice commands to search for content, control playback, adjust settings, and manage smart home devices.
Android TV interface with various app logos

Image 3.2: The Android TV home screen, displaying popular streaming service applications and content recommendations.

3.3 Picture and Sound Quality

Experience superior visual and audio performance with advanced technologies.

  • QLED Technology: Delivers vibrant and realistic colors through Quantum Dots, enhancing brightness and color accuracy.
  • 4K UHD Resolution: Provides incredibly sharp and detailed images with 3840 x 2160 pixels.
  • HDR (High Dynamic Range) with Dolby Vision: Improves contrast, brightness, and color reproduction for a more realistic and immersive picture, especially in scenes with extreme light and shadow.
  • Dolby Audio: Creates a dynamic and immersive sound experience.
Comparison of SDR and Dolby Vision picture quality

Image 3.3: Visual comparison demonstrating the enhanced contrast and color depth provided by Dolby Vision compared to standard dynamic range (SDR).

Dolby Atmos sound illustration

Image 3.4: An illustration depicting the immersive, multi-dimensional sound experience created by Dolby Atmos technology.

4. Maintenance

Proper maintenance ensures the longevity and optimal performance of your TV.

  • Cleaning the Screen: Gently wipe the screen with a soft, lint-free cloth. For stubborn marks, use a screen-cleaning solution specifically designed for electronics, applied to the cloth, not directly to the screen.
  • Cleaning the Cabinet: Use a soft, dry cloth to clean the TV's cabinet. Avoid using abrasive cleaners or solvents.
  • Software Updates: Ensure your TV's software is up-to-date. The TV will typically notify you of available updates. You can also check manually in the settings menu. Regular updates improve performance and security.
  • Power Management: For optimal performance and to clear temporary data, it is recommended to occasionally power off the TV completely (unplug from the wall) for a few minutes, especially if you notice any slowdowns.

5. Troubleshooting

If you encounter issues with your TV, refer to the following common problems and solutions.

ProblemPossible Cause / Solution
No Power
  • Check if the power cord is securely plugged into the TV and the wall outlet.
  • Ensure the wall outlet is functioning (test with another device).
  • Press the power button on the TV itself, not just the remote.
No Picture / Black Screen
  • Verify the correct input source is selected (e.g., HDMI 1, TV).
  • Check all cable connections (HDMI, antenna) are secure.
  • Try restarting the TV by unplugging it for 30 seconds and plugging it back in.
  • If using an external device, ensure it is powered on and functioning.
No Sound
  • Check the volume level and ensure the TV is not muted.
  • If using external audio devices (soundbar, receiver), ensure they are powered on and correctly connected.
  • Check audio output settings in the TV menu.
Remote Control Not Responding
  • Replace the batteries in the remote control.
  • Ensure there are no obstructions between the remote and the TV's IR sensor.
  • If it's a Bluetooth remote, try re-pairing it (refer to TV settings for pairing instructions).
Network Connection Issues
  • Check your router and modem to ensure they are working correctly.
  • Restart your router and modem.
  • Go to TV network settings and try reconnecting to Wi-Fi or checking the wired connection.
  • Ensure the Wi-Fi password is entered correctly.

For more complex issues, please refer to the support section or contact customer service.

6. Specifications

FeatureDetail
BrandThomson
Model Number43QA2S13
Screen Size43 Inches (109 cm)
Display TechnologyQLED
Resolution3840 x 2160 Pixels (4K UHD)
Refresh Rate60 Hz
Operating SystemAndroid TV
Special FeaturesChromecast built-in, Google Assistant, HDR (Dolby Vision), Dolby Audio
Connectivity3x HDMI, 2x USB, Wi-Fi, Bluetooth, LAN, Digital Optical Audio Out, AV In
TunerDVB-C/S2/T2 (Triple Tuner)
Sound Configuration2.0
Product Dimensions (L x W x H)102.3 x 30 x 166.7 cm (with stand)
Weight6.3 kilograms
VESA Wall Mount Support200x200 mm (mount not included)

6.1 Energy Efficiency

This product has an energy efficiency rating of F.

EU Energy Label for THOMSON 43QA2S13 TV

Image 6.1: EU Energy Label for the THOMSON 43QA2S13 TV, showing its energy efficiency class F.

For more details, visit the EPREL database: https://eprel.ec.europa.eu/qr/1471757

7. Warranty and Support

Your THOMSON 43-inch QLED Smart Android TV comes with a comprehensive 3-year manufacturer's warranty, demonstrating our commitment to quality and reliability.

For technical assistance, troubleshooting beyond this manual, or warranty claims, please contact THOMSON customer support.

  • Manufacturer: STREAMVIEW GMBH
  • Refer to the official THOMSON website or your purchase documentation for the most up-to-date contact information and support resources in your region.

© 2025 THOMSON. All rights reserved.

This manual is for informational purposes only. Specifications are subject to change without notice.

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