1. Introduction
Thank you for choosing the OFFNOVA Shipping Label Printer. This thermal label printer is designed for efficient and high-quality label printing for small businesses and shipping needs. It supports various platforms and offers flexible connectivity options, including Bluetooth for mobile devices and USB for computers. This manual provides detailed instructions to help you set up, operate, and maintain your printer for optimal performance.
2. Package Contents
Before you begin, please ensure all items are present in the package:
- OFFNOVA Shipping Label Printer
- Power Adapter & Cable
- USB Cable
- User Guide (this manual)
3. Setup Guide
3.1 Unboxing and Initial Placement
Carefully remove the printer and all accessories from the packaging. Place the printer on a stable, flat surface near a power outlet and your computer or mobile device.
3.2 Connecting the Power
Connect the power adapter to the printer's power port and then plug the power cable into a wall outlet. The power indicator light on the printer should illuminate.
3.3 Loading Labels
Open the printer cover. Insert the thermal labels into the label compartment, ensuring the print side faces upwards. Adjust the label guides to fit the width of your labels snugly. Close the printer cover. The printer will automatically detect and calibrate the label size.
Figure 3.3: The OFFNOVA printer supports a wide range of label sizes, from 1.57 inches to 4.1 inches in width, accommodating common shipping labels like 4x6 inches, as well as smaller labels for various applications.
3.4 Driver Installation (for USB Connection)
For Windows, Mac, Linux, and Chromebook users, download the latest drivers from the official OFFNOVA website. Follow the on-screen instructions to complete the installation. After installation, connect the printer to your computer using the provided USB cable.
Figure 3.4: The OFFNOVA printer offers versatile connectivity, supporting both wireless Bluetooth connections for Android and iOS devices, and wired USB connections for Windows, Mac, Chromebook, and Linux operating systems.
3.5 Mobile App Installation (for Bluetooth Connection)
For iOS and Android devices, download the '4Barcode' APP from Google Play Store or Apple App Store. Search for '4Barcode' and install the application. This app allows wireless printing and label customization.
Figure 3.5: To enable wireless printing from your mobile device, download the '4Barcode' application, available on both the Google Play Store for Android and the Apple App Store for iOS.
Figure 3.5.1: Step-by-step guide for connecting your OFFNOVA printer via Bluetooth using the '4Barcode' app. This process involves downloading the app, searching for devices, selecting your printer (e.g., ZPL-2054N), and then proceeding to print your desired label.
4. Operating Instructions
4.1 Printing via Bluetooth (iOS/Android)
1. Ensure Bluetooth is enabled on your mobile device.
2. Open the '4Barcode' APP.
3. In the app, search for available devices and select your OFFNOVA printer (PIN CODE: 0000 for Android if prompted).
4. You can create new label templates, import existing labels (e.g., PDF, image), or use pre-designed templates within the app.
5. Customize your label with text, images, QR codes, or barcodes. The app supports various design templates.
Figure 4.1: The '4Barcode' app provides multiple design templates and extensive customization options, allowing users to create professional labels by adding elements such as images, icons, QR codes, tables, text, and barcodes.
6. Once your label is ready, tap the 'Print' button in the app to send it to the printer.
Figure 4.1.1: The OFFNOVA printer in operation, wirelessly printing a shipping label from a mobile device using the '4Barcode' app. The image highlights the seamless integration between the printer and the mobile application for efficient label generation.
4.2 Printing via USB (Windows/Mac/Linux/Chromebook)
1. Ensure the printer drivers are installed on your computer.
2. Connect the printer to your computer using the USB cable.
3. Open the document or application from which you wish to print your label (e.g., shipping platform, PDF viewer).
4. Select the OFFNOVA printer from your list of available printers.
5. Adjust print settings as needed (e.g., paper size, orientation). Ensure the label size matches the labels loaded in the printer.
6. Initiate the print command from your computer.
Figure 4.2: The OFFNOVA printer is compatible with a wide array of major e-commerce and shipping platforms, including Amazon, eBay, Shopify, Etsy, PayPal, FedEx, UPS, USPS, and many others, allowing for direct printing of shipping labels.
4.3 Auto Calibration
The OFFNOVA printer features an auto-calibration function. After loading labels, the printer will automatically detect the label size and adjust its settings for accurate printing. If calibration issues occur, ensure labels are properly loaded and restart the printer.
Figure 4.3: The OFFNOVA printer's auto-calibration feature simplifies the process of switching between different label sizes, ensuring precise printing without manual adjustments.
5. Maintenance
5.1 Cleaning the Print Head
To maintain print quality, regularly clean the print head. Turn off the printer and disconnect the power cable. Use an alcohol swab or a lint-free cloth lightly dampened with isopropyl alcohol to gently wipe the print head surface. Allow it to dry completely before reconnecting power.
5.2 Cleaning the Platen Roller
The platen roller can also accumulate dust or adhesive residue. With the printer off, gently rotate the platen roller and wipe it with an alcohol swab. This helps ensure smooth label feeding.
5.3 General Care
Keep the printer in a clean, dust-free environment. Avoid exposing it to direct sunlight, extreme temperatures, or high humidity. Do not use abrasive cleaners or solvents on the printer's exterior.
6. Troubleshooting
| Problem | Possible Cause | Solution |
|---|---|---|
| Printer not responding | No power; Loose cable; Driver issue (USB); Bluetooth not connected (mobile) | Check power connection; Reconnect cables; Reinstall drivers; Re-pair Bluetooth in app. |
| Poor print quality (faded/streaky) | Dirty print head; Low quality labels; Incorrect print density setting | Clean print head; Use high-quality thermal labels; Adjust print density in software/app. |
| Labels not feeding correctly | Labels loaded incorrectly; Label guides not adjusted; Paper jam | Reload labels correctly; Adjust label guides; Clear any jammed labels. |
| Printer stops mid-print | Out of labels; Overheating; Connectivity issue | Load more labels; Allow printer to cool down; Check USB/Bluetooth connection. |
| Bluetooth connection unstable | Too many devices connected; Low memory on device; App issue | Ensure only one device is connected; Free up device memory; Update or reinstall '4Barcode' app. |
7. Specifications
| Feature | Detail |
|---|---|
| Model Name | ZPL-2054N |
| Printing Technology | Thermal |
| Connectivity Technology | Bluetooth, USB |
| Maximum Print Speed (Monochrome) | 72 ppm (labels per minute) / 150 mm/s |
| Maximum Print Resolution | 203 DPI |
| Supported Label Width | 1.57" to 4.1" |
| Compatible Operating Systems | Windows, Mac, iOS, Android, Linux, Chromebook |
| Product Dimensions | 6.3"D x 7.68"W x 4.13"H |
| Item Weight | 2.89 pounds |
| Included Components | Printer, Power Adapter & Cable, USB Cable, User Guide |
Figure 7.1: The OFFNOVA printer boasts a high print speed of 150 mm/s, capable of producing up to 80 labels per minute, with a clear resolution of 203 DPI for sharp prints.
Figure 7.2: A visual comparison highlighting the superior print quality of the OFFNOVA printer (203 DPI), which produces clear and easily scannable labels, in contrast to the blurry and unreadable output from a lower-quality printer.
8. Warranty and Support
8.1 Warranty Information
The OFFNOVA Shipping Label Printer comes with a 1-Year Limited Warranty from the date of purchase. This warranty covers manufacturing defects and workmanship under normal use. It does not cover damage caused by misuse, accidents, unauthorized repairs, or consumables.
8.2 Customer Support
For technical assistance, troubleshooting, or warranty claims, please contact OFFNOVA customer support through the official website or the contact information provided with your purchase. Our responsive customer support team is available to help with any questions regarding setup, operation, or maintenance.
