Huawei WiFi AX3 AX3000 Router User Manual

1. Setup Guide

This section provides instructions for the initial setup of your Huawei WiFi AX3 AX3000 Router.

1.1 Package Contents

• 1x Huawei WiFi AX3 Router
• 1x Power Adapter
• 1x Ethernet Cable
• 1x Quick Start Guide

1.2 Physical Connection

1. Connect the Ethernet Cable: Connect one end of the provided Ethernet cable to the WAN port of your router and the other end to your internet source (broadband modem or fiber optic modem). The router features Gigabit WAN/LAN auto-adaptation, meaning you do not need to distinguish between WAN and LAN ports for initial setup.
2. Connect Power: Connect the power adapter to the router's power port and then plug it into a power outlet. Wait for the indicator light to stabilize, indicating the router is powered on and ready.
3. Connect Devices: Connect your devices (smartphone, tablet, laptop) to the router's Wi-Fi network. The default Wi-Fi name and password can usually be found on a label at the bottom of the router.

1.3 Initial Configuration (Web Interface)

After connecting your device to the router's Wi-Fi, open a web browser and enter the default IP address (usually 192.168.3.1 or found on the router's label) to access the web-based setup page. Follow the on-screen instructions to complete the initial Wi-Fi settings, including setting a new Wi-Fi name and password, and an administrator password.

2. Operating Instructions

Your Huawei WiFi AX3 Router offers advanced features for an optimized home network experience.

2.1 High-Speed Wi-Fi 6 Connectivity

The router supports Wi-Fi 6 with 1024-QAM and 160 MHz bandwidth, delivering theoretical speeds up to 3000 Mbps (574 Mbps on 2.4 GHz and 2402 Mbps on 5 GHz). This enables smooth 4K streaming and gaming.

2.2 Accelerating Wi-Fi 5 Devices

The AX3's 160 MHz support can boost internet speeds by 60% or more for compatible high-end Wi-Fi 5 devices like smartphones, tablets, and laptops.

2.3 Automatic Optimal Wi-Fi Connection

The router automatically switches devices between 5 GHz and 2.4 GHz bands to ensure an optimal connection at all times. This feature is supported on devices compatible with the 802.11kvr protocol.

2.4 Expansive Wi-Fi Coverage with HarmonyOS Mesh+

When linked with other Huawei routers, the AX3 can form a Mesh network, providing expansive Wi-Fi coverage throughout your home with automatic switching as you move, ensuring a consistent connection.

2.5 HUAWEI AI Life App Management

Manage your home Wi-Fi intelligently using the HUAWEI AI Life App. This app provides features such as parental controls, visualized Wi-Fi coverage maps, guest Wi-Fi, and network/device management.

2.6 Official Product Video: HUAWEI AI Life App Features

2.7 Official Product Video: HUAWEI WiFi AX3 Overview

3. Maintenance

Regular maintenance ensures optimal performance and longevity of your router.

• Firmware Updates: Regularly check for and install firmware updates via the HUAWEI AI Life App or the web interface. Updates often include performance improvements, security patches, and new features.
• Cleaning: Keep the router clean and free from dust. Use a soft, dry cloth to wipe the exterior. Ensure ventilation openings are not blocked to prevent overheating.
• Placement: Place the router in a central location, away from obstructions, large metal objects, and other electronic devices that may cause interference.
• Restart: If you experience network issues, try restarting the router by unplugging it from the power outlet for 10 seconds and then plugging it back in.

4. Troubleshooting

This section addresses common issues you might encounter with your Huawei WiFi AX3 Router.

4.1 Common Issues and Solutions

• Weak or Unstable Wi-Fi Signal:
  • Use the HUAWEI AI Life App's "Signal Coverage Map" feature to identify weak signal areas in your home.
  • Consider relocating the router to a more central position or adding another Huawei router to create a Mesh network for improved coverage.
  • Ensure the router's antennas are positioned optimally (usually upright).
• Slow Internet Speed:
  • Use the HUAWEI AI Life App's "Smart Diagnosis" to check network connectivity, connection speed, signal quality, and interference analysis.
  • Ensure your internet service provider (ISP) is delivering the expected speeds.
  • Disconnect unused devices from the network.
• Unable to Connect to Wi-Fi:
  • Verify that the Wi-Fi password is correct.
  • Restart both the router and your device.
  • Check the router's indicator lights for any error signals.
• Parental Control Issues:
  • Ensure the correct devices are added to the parental control list in the HUAWEI AI Life App.
  • Verify that the time schedules and website blocking settings are configured as intended.

For more detailed troubleshooting, refer to the "Troubleshooting" section within the HUAWEI AI Life App, which provides analysis and solution tips for common network issues.

5. Specifications

6. Warranty and Support

Your Huawei WiFi AX3 AX3000 Router comes with a standard manufacturer's warranty. Please retain your proof of purchase for warranty claims.

6.1 Warranty Information

For specific warranty terms and conditions, please refer to the warranty card included in your product packaging or visit the official Huawei support website. Warranty coverage typically includes defects in materials and workmanship under normal use.

6.2 Technical Support

If you encounter issues that cannot be resolved using the troubleshooting guide, please contact Huawei customer support. You can find contact information on the official Huawei website or in your product documentation.

• Online Support: Visit the official Huawei support website for FAQs, software downloads, and online chat support.
• Phone Support: Refer to your region-specific Huawei website for local customer service phone numbers.